Ibis Muenchen Messe Hotel

Recent Reviews: 138

• User:GlobeTrotting129600

  Trip type: Solo travel

  Ripped off

  03 Jun 2025

  I spent one night in this hotel, super basic. My room was at the ground floor looking to the parking. The access to the room was via the door to the toilets in the bar. The worst thing is that I was charged €600 for one single night… for a room that I would not pay more than €40. Ibis trying to scam customers because there is an event in Munich. Shouldn’t be allowed.

• User:nickroach0

  Trip type: Business

  Awful. No staff at all past 11pm

  11 May 2025

  I arrived just after 11pm and found myslef locked out, I eventually discovered the number required to gain access and found my room. There was literally no staff in the building, no way of ordering food or even water. I eventually found a vending machine, out of order! The one contact I had with a member of staff just before he ran out the door was to tell me breakfast is only available till 8am tomorrow (rather than 10am) due to "some kind of meeting". This was all compounded by the fact that there is nothing open in Feldkirchen past 11pm and seemingly no delivery services operate in the area. How a hotel can abandon their customers with like this is beyond me!

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• User:AKADAS

  Trip type: Family

  Standard Hotel

  07 Oct 2024

  The hotel has good and neat rooms well furnished. Though compact, they are comfortable. The lobby is spacious and ambient. The food is good. The location is quite convenient for tourists. The locality is silent and we can relax will in such places.

• User:Departure32491552526

  Trip type: Couples

  We checked in to a dirty room and had to stay at a different hotel

  17 Mar 2023

  If you arrive after a certain time (10pm according to the email, 11pm according to the sign on the desk) you have to request a code to get the room key from the safe. I tried requesting with both the online check in and email but got no reply, so we had to call internationally. The first time I called I was greeted with “we’re very busy, can you call back in 30 minutes?” They didn’t take no as an answer and said they’d call me in 5 minutes.When we arrived at 12:30am we got the key no problem, but the room was dirty. Sheets messed up and stained towels on the floor, obviously it had never been cleaned! We went to the front desk and there was a sign that gave a Night Audit number in case of emergencies. Except, it’s actually a third party and they can’t do anything. There was another woman already calling the number because she arrived to the hotel and her room key wouldn’t work. The person from the “emergency” number said she was unable to reach any of the hotel representatives so there was nothing she could do. She told the woman and us to go rent a room from the Holiday Inn two buildings down.We booked for two nights. So the following day the man at the front desk told us he would cover the bill for the stay at Holiday Inn and we would stay with Ibis for the second night. After having to make multiple international phone calls, waiting to figure out where we can stay for the night while exhausted, and taking all of our luggage between hotels multiple times, I asked if there was anything he could do for us. He said he could offer free breakfast. Which, honestly, I’m pretty sure you could simply walk over and get without paying anything.Terrible customer service. He said “mistakes happen.” Well, Holiday Inn said this kind of thing is common with Ibis. I suppose mistakes happen pretty often here. After all of this we weren’t offered any kind of refund at all, absolutely nothing for our trouble and stress.

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• User:andrasz

  Trip type: Business

  Nothing exceptional, but god value if you have a car

  25 Jun 2022

  The hotel is standard Ibis fare, nothing outstanding but reliably good and functional. The location at the eastern entrance to Munich is very good if you have a car, otherwise probably rather inconvenient as it is in the middle of nowhere. One of the best values for money in the Munich area.