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Mercure Hotel Munchen Sud Messe

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Mercure Hotel Munchen Sud Messe

locationMunich, Munich

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About Mercure Hotel Munchen Sud MesseAbout Mercure Hotel Munchen Sud Messe

Location

This modern hotel is situated close to the exhibition centre and a 20-minute journey (with public transport) from the city centre. Situated on the outskirts of Munich, the hotel is situated close to Ost Park. The nearest public transport stop is Neupevlach Zentrum. Links to the public transport network lie about 2 km away.

Facility

185 rooms are located on 3 storeys and can be reached by 4 lifts. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 7 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, table tennis, a spa, a sauna and massage treatments or, for a fee, a solarium.

Meals

Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Hotel Munchen Sud Messe Amenities at Mercure Hotel Munchen Sud Messe

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Massage

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      Sauna

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

134

Very Good

255

Average

133

Poor

34

Terrible

20

Recent Reviews: 576

  • User:Jotterbug

    Trip type: Friends getaway

    Pleasant breakfast but staff rude

    rating04 Dec 2025

    Stayed here as part of a tour. The hotel is about 30 mins drive from Old Town Munich.Room was clean but as like other reviews there was a smell of mould. I also could not locate it but it was near the bathroom door.Reception was friendly.The breakfast spread was good. The waitress staff was good but for one middle aged plump woman was very rude. I was trying to get hot water in my flask and she scolded me for doing so. When I requested her to help me, she was rude and asked me to boil my own water instead. My other tour mates experienced the same rude treatment - asked to share a table with two other Japanese tourists who are here on their own & felt so uncomfortable to share tables. But she insisted and scolded them for moving away. I believe she might be racist against Asians.The experience would have been a 4-5 stars if not for this episode. Daniyil Vilenkin, Guest Services / Front Office at Mercure Hotel Muenchen Sued Messe, responded to this review Dear Jotterbug,Thank you very much for taking the time to share your detailed feedback following your recent stay with us.We are pleased to hear that you enjoyed our breakfast selection, found the room clean and appreciated the friendliness of our reception team. At the same time, we sincerely regret the negative impressions you experienced during breakfast service and the discomfort caused.Please accept our sincere apologies. The behaviour you described does not reflect our service standards. We are already addressing this internally with the team to ensure that all guests feel equally welcome and respected at all times. We take such comments very seriously — especially concerning courtesy, professionalism, and cultural sensitivity.We are also investigating the smell you mentioned in the room, as any such issue must be resolved immediately.Thank you again for bringing these matters to our attention. Your comments help us improve, and we hope to have the opportunity to welcome you back for a much more pleasant experience.Kind regards,Daniyil V. VilenkinBack Office ManagerMercure Hotel München Süd MesseE. daniyil.vilenkin@mercuremuenchen.comT. +49 89 6327 - 0

  • User:Neuman P

    Trip type: Business

    This hotel will probably be a nightmare

    rating21 Aug 2025

    The problem I had was with the reservation process. I booked the hote for September, they made me pay immediately, but after i paid my sex was changed to female from male for some reason, and they started to correspond with me in German that i do not understand. I requested a receipt several times, and they were reluctant to even reply to my requests, When I called them, they were extremely rude and not able to help. Daniyil Vilenkin, Guest Services / Front Office at Mercure Hotel Muenchen Sued Messe, responded to this review Dear Neumanp,Thank you for taking the time to share your experience with us. We are very sorry to hear about the issues you encountered during the reservation process.Please accept our sincere apologies for the incorrect personal data displayed in your booking and for any inconvenience this may have caused. This should not happen, and we fully understand how frustrating this situation must have been for you.We also apologize if our communication was not delivered in a language you understand. It is important to us that every guest receives clear and helpful information, and we regret that we did not meet this expectation in your case.Regarding the receipt you requested, we are sorry for the delays and for any unprofessional interaction you may have experienced when contacting us. This does not reflect the level of service we strive to provide.We would be happy to personally assist you in resolving the matter promptly.Please contact us directly at H1374@accor.com, and we will ensure you receive the correct documentation and that all your details are properly updated.Thank you again for bringing this to our attention. Your feedback helps us improve, and we hope you will give us the opportunity to offer you a much better experience in the future.Kind regards,Daniyil V. VilenkinBack Office ManagerMercure Hotel München Süd MesseE. daniyil.vilenkin@mercuremuenchen.comT. +49 89 6327 - 0

  • User:X386ZPlaurentd

    Trip type: Friends getaway

    Bar and restaurant closed with no excuse

    rating08 Mar 2025

    On the 6th of March I booked two rooms for March 7th and selected the Mercure because it has a restaurant. Guess what, when we arrived both bar and restaurant were closed… ‘ not enough guests..’. Yeah, right…. But why was that not mentioned on the website? Very, very disappointing, also because the walk to the nearest restaurant takes you through not exactly the best neighbourhood! I could have booked a cheaper and more modern Ibis for less money. Poor Accor performance! Daniyil Vilenkin, Guest Services / Front Office at Mercure Hotel Muenchen Sued Messe, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are very sorry to hear about the disappointment caused by the closure of our bar and restaurant during your stay. We understand that this impacted your experience, especially as you specifically chose our hotel for these facilities.Please allow us to clarify that, unfortunately, the restaurant and bar sometimes operate with limited hours based on occupancy levels. We regret that this was not communicated more clearly at the time of booking and will take your feedback on board to improve information provided to our future guests.We appreciate your comments and hope to have the opportunity to welcome you back and provide a stay that fully meets your expectations.Kind regards,Daniyil V. VilenkinBack Office ManagerE. daniyil.vilenkin@mercuremuenchen.comT. +49 89 6327 - 0

  • User:anurag900

    Trip type: Family

    Very Good stay with Family

    rating28 Dec 2024

    Stayed for 4 nights with Family. HotelIs good with neat and clean rooms. Housekeeping is very good and prompt. Staff was polite. Room size was very good and decent. Tea coffee maker and electric kettles are provided. The location is a pure residential area so supermarkets, restaurants are at a distance of 1-1.5 km. Bus stop is 100 m from the hotel. Bus no 197 connects to the metro and all supermarkets, restaurants & Pep Mall at Neuperlach Zentrum within just 5 min so no issues on convenience. Pl note the hotel is slightly far from main station (Hauptbahnhof) and the city centre (Marien Platz) so take the time margin even while travelling by Bus / Metro. Overall it was a very good stay and I would recommend the Hotel.

  • User:209trevorl

    Trip type: Solo travel

    Enjoyable stay during a busy Octoberfest

    rating03 Oct 2024

    This is a top class Mercure hotel a little out from the city but when you know the transport links its well worth the distance, the number 197 bus stop is a short walk from the hotel which after only 4 stops brings you too the U Ban station from there another 5 stops and you are in the centre of Munich day transport tickets cost €9,00 to use as many times as you want bus,Uban, train. As for the hotel itself it is very modern good size rooms and the staff are very professional and pleasant. Ivan Tusic, General Manager at Mercure Hotel Muenchen Sued Messe, responded to this review Dear Trevor, Thank you for your excellent review, we hope to see you again for the next Oktoberfest.Sincerely

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