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Mercure Hotel Munich Olympiapark

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Mercure Hotel Munich Olympiapark

locationMunich, Munich

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About Mercure Hotel Munich OlympiaparkAbout Mercure Hotel Munich Olympiapark

Location

This hotel is located in the heart of Munich.

Facility

The hotel has a lift and features 70 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, a sauna and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Hotel Munich Olympiapark Amenities at Mercure Hotel Munich Olympiapark

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

7.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

159

Very Good

339

Average

178

Poor

39

Terrible

20

Recent Reviews: 735

  • User:Abs D

    Trip type: Couples

    Poor experience

    rating11 Dec 2025

    Terrible guest service. The woman at the front desk on a Saturday morning breaks away from helping me with an accessibility issue to answer the phone and then spend more than 5 minutes on the call with the other guest while I stand and wait. When I complain about that, she shrugs. When I say that I am a Gold member, she shrugs again and says: "Everybody is a gold member." So much for benefits. I say her poor service is making me reconsider a 17 night booking at a Mercure in Kyoto, Japan. She shrugs. I just cancelled that booking of 17 nights and will look for better.The shower stalls have serious issues with accessibility, it is a big step DOWN out of the shower onto the bathroom floor, no grab bars to help, no anti-slip mat. If you have knee troubles or other accessibility issues, don't stay here. The paint in the bathroom is peeling. The radiators are rusty. The lighting is poor. We were warned off the breakfast, which costs 22 euros a head, and went to the cafe beside the hotel, which was cheaper and better. The location was good for transport and the room was spacious. Those are the plus points.However, overall, poor value for money. Not likely to stay here again.

  • User:Y9399APsaml

    Trip type: Couples

    fine

    rating27 Oct 2025

    really nice staff, very quiet hotel. The room was decent, quite small and the bathroom was fine. Overall very clean. breakfast was very poor

  • User:Jennifer C

    Trip type: Couples

    Large, clean rooms and very friendly staff!

    rating30 Sept 2023

    Large, clean rooms and very friendly staff! NOT walkable to city center, but very conveniently close to light rail train which we took everyday. Front desk was very nice and helpful. Only con is tiny shower and bathroom, otherwise perfect!

  • User:552isabelaw

    Trip type: Couples

    Do not go on summer. Air conditioner do not work properly

    rating17 Aug 2023

    I'd like to share my bad experience with this hotel during summer. The air conditioner do not work properly and it is a problem they know about. I was in a top floor bedroom, with low ceiling and direct sun during the whole afternoon and beggining of the night. It was simply impossible to be in the room without air conditioner. After the first night without sleep, I askded the reception to get it fixed and they told me it is a problem that they must reset the machine many times a day and they usually forget. So, I had to "remember" them everytime the air conditioner stopped working by calling the reception. The second day I asked to change room (at least without the sun) or the hotel, they said it was impossible. They were fully booked. I asked for a solution, and they gave me a fan (attached photo). I asked to speak with the manager (it was a saturday) and I was told that there is no manager during the weekends. Totally unacceptable... and in high season. During summer, when it was over 33oC, I cannot understand how the hotel do not have a protocol that every hour somebody should check the central air conditioner. Just to highlight, the staff was really nice, but I felt like they couldn't do much and there was nobody in charge to solve problems. On monday, my check out day, I asked for a late check out and they gave it for free as a token to the "climate" problem. It is a gesture, but what I needed was the air conditioner to work well. I had 4 days of a bad experience.

  • User:Global134514

    Trip type: Family

    Clean, quiet, standard Mercure

    rating03 Aug 2023

    The hotel is in a quiet and safe neighbourhood. Typical Mercure hotel facility, clean and quiet. Quite a few restaurants nearby, self laundry is 10 minutes away. Easy to travel to city and train station by tram. Love the bakery next to the hotel. Only thing is that the hotel no longer provides kettle, you need to buy water.

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