Ruby Lilly

Recent Reviews: 2673

• User:Kikiman97

  Trip type: Solo travel

  Great hotel for a Munich stay

  24 May 2026

  Great vibe, relaxed but upscale. Small enough to be noticed and remembered. I mean, who needs an ironing board in every room? They use a galley concept on each floor with that and coffee/tea self service. Very thoughtful offerings. 24 hour bar with food available 24/7 very handy. They made a great Negroni - several times. Nice breakfast buffet. Good location with easy connection to transit. Walkable to lots of things too. Stay there! Alexa Fuchs, Marketing at Ruby Lilly Hotel Munich by IHG, responded to this review Hey Kikiman97,Thanks for the brilliant review. It’s lovely to hear our relaxed, polished vibe hit home and that the little touches made a difference. The Galleys are exactly meant for that grab-and-go ease, with hot drinks on hand and those practical bits tucked away when you need them. And we’re delighted the bar kept you company around the clock — sounds like our Negronis found a fan.Breakfast setting you up nicely, and the size of the place feeling personal is exactly the rhythm we aim for. Also great to hear the location worked so well for you. Being right in the heart of Munich’s buzz means you’ve got an easy jump onto the U‑Bahn and plenty that’s walkable from the door, so it’s a handy base for exploring.Would be a pleasure to welcome you back for another round, whether it’s for city roaming or simply a well-made nightcap.Your Ruby Lilly Team

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• User:joy c

  Trip type: Family

  heartfelt thanks from two guests

  27 Oct 2025

  Dear RubyLillywe wish to thank Alina, Pierre and Beatrice for their unstinting help and excellent information. It made our stay at the Lily a wonderful, memorable and joyous experience. Heartfelt thanks from Jerry Mason and Joy Chamberlain Alexa Fuchs, Marketing at Ruby Lilly Hotel Munich by IHG, responded to this review Hey joy c,Thanks so much for the heartfelt review. We’re delighted to hear your stay at Ruby Lilly turned into a memorable and joyous experience. It’s brilliant that the hosts you met delivered the kind of down-to-earth service we care about, and that their tips helped you make the most of our central location. We really appreciate you sharing this and sending your thanks. It would be a pleasure to welcome you, Jerry Mason, and Joy Chamberlain back whenever you’re next in town.Your Ruby Lilly Team

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• User:Navigator00003361815

  Trip type: Couples

  Would not recommend

  26 Sept 2025

  This is a basic utilitarian hotel selling a woke message not backed up with any true care for the traveller. The copywriting on their site is truly fantastical but the real information is hidden, references to “Lean Luxury” are not fully explained. If you’re ok with no amenities and don’t mind TMI with your travelling companion you’ll be fine. Most basic hotel items are not here but you do get a bodywash in the shower. Your tea and coffee options are available in a “galley” down the hall with multiple options in tea although strangely no normal black tea, and instant coffee. Despite the apparent focus on sustainability and luxury, the cups are cardboard and multiple plastic and paper items are utilised. There are no fridge/water/basic hotel supplies in your room. The bed is comfortable though equipped with 2 individual doonas, not one for the whole bed.The toilet has an opaque door through which you can see anyone you’re sharing with, and you can only step in and out of the shower from the toilet, with your basin etc outside this area. I’ve been with my partner for over 30 years and this is a new experience in sharing. In our room there is no bedside table on one side, making use of a medical CPAP device difficult. Towels are worn and scratchy and the only place to hang them is inside the toilet. We are having to transit through Munich and paying a huge cost due to Oktoberfest. For sure stay at this hotel if you can get it cheaply and you’re travelling alone, or don’t mind seeing your partner in the bathroom and sleeping next to the toilet. Despite the blurb, there is no luxury here. Champagne chic? No.The front desk staff were friendly, despite the hotel’s best efforts to make this a self check in self do everything experience. Alexa Fuchs, Marketing at Ruby Lilly Hotel Munich by IHG, responded to this review Hey Sunshine,Thank you for taking the time to share your thoughts with us. We're glad to hear that you found our beds comfortable and our hosts at check-in friendly. Our Lean Luxury philosophy is all about providing the essentials in a stylish and functional manner. To keep the rooms clutter-free and maintain a unique vibe, we don't provide minibars in the room. Instead, we offer a Maxi Bar and complimentary hot drinks in our communal Galleys on each floor. We understand that our approach to luxury might not suit everyone, and we appreciate your understanding.The bathroom design is also an integral part of our room concept. We aim to make the rooms feel larger and lighter with our open bathroom concept and glass rain showers. We understand that this might not be everyone's preference, so we provide photos on booking platforms to help guests understand this unique feature before their stay. We're also very sorry to hear about your concerns with the bedside table and the towels. Your feedback is important to us and helps us to improve.We hope to have the chance to welcome you back and to give you a more positive experience in the future. Your Ruby Lilly Team

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• User:Navigator53225624566

  Trip type: Couples

  Recommend Ruby Lilly!

  08 Sept 2025

  We really liked the hotel Ruby Lilly . Modern decor. The bar is always open. Very friendly staff. Thanks to Arian and Laetizia for their hospitality. We'll be happy to return! Alexa Fuchs, Marketing at Ruby Lilly Hotel Munich by IHG, responded to this review Hey Sunshine,We are delighted to hear that your stay at the Ruby Lilly was a pleasant experience. Your kind words about our modern décor and the always-available bar service are greatly appreciated.Our staff is indeed the heart of our hotel, and we're particularly pleased to learn that Arian and Laetizia were able to enhance your visit with their hospitality. Their dedication to making our guests feel welcome is truly invaluable.Knowing that you would be happy to return is the highest compliment we could receive. We look forward to welcoming you back for another enjoyable stay in the future.Your Ruby Lilly Team

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• User:Charl12345678

  Trip type: Couples

  Would recommend

  13 Jul 2025

  Great hotel, comfortable room and good shower. Provided good shower products which was appreciated when backpacking. We opted out of a daily room clean and swapped for a day-3 room clean instead and got a free cocktail each for it at the bar which was a great touch and good incentive to help environment. Good location close to main station, train stops and vegan restaurant.