Best Western Hotel Wiesbaden

Name: Best Western Hotel Wiesbaden
Address: Mainzer Str. 74, Wiesbaden, germany
Telephone: +44-204-505-9777
Rating: 4.4

Wiesbaden, Germany

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About Best Western Hotel Wiesbaden

location

This hotel is located right in the heart of Wiesbaden.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Complimentary newspapers are available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and hiking.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day.

Amenities at Best Western Hotel Wiesbaden

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Room Service
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  Pets
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  Elevator/ Lift
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  Newspaper
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  Parking
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
General Services
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Fireplace
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  Room service
Security
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  Fire extinguishers
Sport/Entertainment
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  Gym

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 140

User:Elizabeth-Lucy
Trip type: Couples
Excellent Location! Service is Amazing!
30 May 2026
Location is within minutes from the train station. The hotel was clean, welcoming, and has a wonderful outdoor patio. The service upon arrival was excellent, and they have a bar on site. The hotel is modern and very clean. Air conditioning in the room is preset at 20 degrees Celsius (68 F). There is an in room safe, (no fridge) and a large shower with great pressure. The promoted products (shampoo, body wash) are branded Hydro Touch (bring your own conditioner). There is a heated towel / drying rack, and the king size bed was comfortable. (Please note there are no wash cloths). Everyone at the hotel was pleasant, our stay was perfect and breakfast was excellent! Thank you for a pleasant stay! Would return again when in the area of Wiesbaden!
User:Beverly D
Trip type:
Great service
05 Aug 2025
The staff and mgr was exceptionally helpful with a booking problem BRENDA created in phone reservations in usa i was in another contry with my family and they did everything they could to make it better !
User:Traveler_Follower
Trip type: Couples
Nice hotel but terrible house-keeping
06 Jul 2025
Beautiful hotel, very tastefully designed. But there are limitations: 1. Arrival by car: not easy to find because it is located in a complex of several identical buildings. Underground parking: plenty of spaces available. But the entrance is very narrow. If necessary, fold in mirrors for larger vehicles. 2. room facilities: bathroom shower with nice large photo of a manatee. In the room, the wall behind the bed is decorated with a large photo of Highway One. There are also large, beautiful photos of American national parks in the corridors and in the breakfast room.NEGATIVE is the room service:Housekeeping ordered for the next day from 11.00 AM. Must be, otherwise no one will come. At the same time, we had to ask for a roll of toilet paper because one had only one sheet (!) left and about 50 cm of the spare roll had unrolled onto the floor. Very hygienic. It is very embarrassing to walk through an area with other guests (front desk and bar) with a roll of toilet paper. Then asked for two more bath towels after returning late. Note: THESE are THE LARGE towels. We were given one large and one normal towel. 05.07.25: After breakfast at reception, we were told clearly and unambiguously that we expected the hand wash gel and shower gel to be refilled. Both containers were practically empty. Incidentally, only noticed during the night that the paper box in the bathroom was empty. Well, we thought the room service would replace it with a new one on 05.07. Back in the room in the evening: soap dispenser filled, paper dispenser box still empty!!! Also the coffee and tea in the room were not refilled. Again asked for 2 additional bath towels. We had to explain this several times, then during our visit to the bar not 2 towels but a total of 6 different ones were brought to the room. Any more questions?Conclusion, whoever offers this kind of housekeeping has not understood what service means. Fortunately, we had our own disinfectant with us to disinfect the room accordingly. Whether housekeeping does this correctly is questionable if they only replenish what is complained about and toilet paper on the floor is a bit cheeky.
User:lupo2024
Trip type: Couples
Good location, good rooms (but without warddrobe), good breakfast and parking
20 May 2025
The hotel is located near the train station and the city. The rooms are very nice, but the standard rooms (which are most of the rooms in this hotel) don't have a warddrobe. We have often used open warddrobes systems, but here there's only one hanging rod, not even a few shelves for storing things, even though there's plenty of room in the rooms. For a city trip with two people and three stays, that's simply not enough. Therefore, we can only recommend the hotel for single overnight stays. The beds are Queensize (1,60 m wide). The breakfast is good and there is a parking garage in the basement.
User:rearguard
Trip type: Couples
Hotel with great breakfast and very close to public transport in Wiesbaden!
24 Sept 2024
Great hotel walkable from Wiesbaden Hauptbahnhof there is also a bus stop right outside of the hotel. Breakfast was great, with a large variety of choices! Beds were comfy and bathroom was spacious. Bar menu was also excellent. Will definitely return! Best Western, Guest Services / Front Office at Best Western Hotel Wiesbaden, responded to this review Dear rearguard, thank you so much for your fantastic review! We're delighted to hear that you enjoyed your stay and found our location convenient, with easy access to both Wiesbaden Hauptbahnhof and the nearby bus stop.It's great to know that our breakfast selection, comfortable beds, and spacious bathroom met your expectations. We're also glad you appreciated the bar menu!We look forward to welcoming you back on your next visit!your BEST Western Team