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Grand Serai Congress & Spa

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Grand Serai Congress & Spa

locationIoannina, Central and North Greece, Greek Islands, Greece

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About Grand Serai Congress & SpaAbout Grand Serai Congress & Spa

location

The hotel is situated on a 5 hectare estate in the heart of the historic city of Ioannina, one of the area’s most notable attractions. The historic Moni Panteleimonos with a museum is located very close to the hotel. The region of Ioannina is dominated by fragrant pine trees, especially around the old castle. The Paul Vrellis Museum is around 12 km away.

facility

216 rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The resort offers a number of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the complex can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A hot tub can soothe sore muscles (for a fee). For guests who wish to keep active, cycling/mountain biking and tennis are available. The resort offers indoor sporting activities such as aerobics or, for a fee, a gym. There is a wellness area with a spa, a steam bath, a hammam, a beauty salon and hydrotherapy treatments and, for an additional fee, a sauna and massage treatments.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Amenities at Grand Serai Congress & Spa Amenities at Grand Serai Congress & Spa

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Conference Room

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      Room Service

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      Laundry Service

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      Pets

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      Ironing services

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      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

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      Salon

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      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Outdoor Furniture

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      Fridge

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      TV

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      Bathrobes

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      Closet

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      Fireplace

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Fire extinguishers

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Events

  • Transfers

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      Shuttle Service

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

627

Very Good

280

Average

115

Poor

28

Terrible

28

Recent Reviews: 1078

  • User:rutih

    Trip type: Couples

    nice hotel for visiting zagori area

    rating17 Sept 2026

    Nice hotel. Indian style decoration. Little bit noisy when groups are staying. Staff very king. good breakfast. very good location E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear rutih,Thank you for taking the time to share your feedback with us. We appreciate your comments and we understand how important a peaceful stay is. We will continue to do our best to ensure a comfortable experience for all our guests.It was a pleasure having you with us, and we hope to welcome you back again soon!Best regards,The Hotel Management Team

  • User:Futu2mf

    Trip type: Business

    Best in Ioannina

    rating16 Jul 2026

    Great location, spacious rooms, sumptuous breakfast and simply fabulous staff. Shout out to Thannsis on reception. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Ian Marks,We would like to express our sincere gratitude for your wonderful and kind words.We will gladly share your praise with our team, and especially with Thanassis.We look forward to welcoming you back again soon.Best regards,The Hotel Management

  • User:dorits577

    Trip type: Solo travel

    A centrally located hotel with excellent service and spacious rooms

    rating24 Jun 2026

    The Grand Serai Congress & Spa Hotel boasts an excellent location in the heart of the city, within walking distance of the beach, which is a major advantage given how difficult it is to find parking in this area. The hotel provides private parking on-site, making the stay very convenient. The hotel itself is large and spacious, featuring a rich, ornate design style that felt a bit dated to my taste, though I recognize this is subjective. I was pleasantly surprised to be upgraded to an Executive room with a garden-facing balcony, and despite facing the street, the room was remarkably quiet. As the hotel is not brand new, there are some visible signs of wear, such as scratches on the parquet flooring and air conditioning that functioned more as a fan than a cooling system. However, the breakfast was rich and varied, and the staff were incredibly kind and handled the few minor issues I encountered with great professionalism. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear dorits577,Thank you for taking the time to share such a detailed review of your stay.We are delighted to hear that you enjoyed your stay overall and that you appreciated above all, the kindness and professionalism of our team. Your kind words are truly appreciated.We also thank you for your constructive comments regarding the hotel's décor. Our guests’ feedback is valuable. It was a pleasure to have you as our guest, and we hope to welcome you back again for an even more enjoyable stay.Kind regards,The Hotel Management

  • User:Daniel V

    Trip type: Couples

    Maria in the reception

    rating04 Jun 2026

    Maria in the reception is the best. Very nice and very helpful. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Daniel V,Thank you for your wonderful comments and praise for Maria.We are very pleased to hear that our staff was helpful and contributed to a positive experience.We hope to welcome you back again soonBest regards,The Hotel Management

  • User:Saltwaterheart

    Trip type: Solo travel

    City gem

    rating21 May 2026

    Excellent city hotel first of all the location is perfect with walkable distance to all the interesting sites of Ioannina. Very clean interior and the staff is impressive with their service. 100 times yes. E-Sales Akti Ariadni, ????et???? at Grand Serai Congress & Spa, responded to this review Dear Saltwaterheart,Thank you so much for your amazing review! We are thrilled to hear that you enjoyed your stay. Your “100 times yes” truly means a lot to us! We hope to welcome you back again very soon for another excellent stay.Warm regards,The Hotel Management

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