Iolida Corfu Resort & Spa By Smile Hotels

Recent Reviews: 280

• User:gem1984

  Trip type: Family

  The good and the bad

  20 Oct 2025

  We stayed for 11 nights returning 19th Oct as a family of 3, the youngest 2.5yrs old.I'll give an honest review.The GOODWell decorated and clean hotel, nice roomsRestaurant and reception staff and cleaning staff were polite and worked hard, some guests observed to be quite rude especially when waiting on a table. All staff made a fuss of our little girl.Booked a triple room, plenty of room maybe lacking on clothes storage facility though for a long holiday and 3 casesWell located no.7 bus south to Corfu town and north to Ipsos, bus to Corfu stopped at Gouvia where you could join the green bus line to several other areasHotels close to airport, short transfer10 min walk to beach, water is clear but not blue it doesn't matter its nice to swim in and a few bars for food/drinkFood selection pretty good in main restaurant, snack bar not so nice, to.muxh food out at once for too longMix of clientele, 60% French a nice mixThe not so good or infact The BADRoom doors heavy, slamming at night woke us up. Witnesses door casings blown on 3rd floor where doors slammed, shame as its a newly done up hotelNo travel cot 1st night despite emailing in advance and being assured we'd get one, 1st night was a nightmare with a restless toddler sharing our bed, not the best start Food was rarely hot, common abroad but annoying Not enough hand rails, the steps down to bar when carrying a child or unsteady on your feet are dangerous. This hotel is not suitable for children in pushchairs or for anyone unfit to be honest due to lifts not servicing all areas and alot of stairs just to get a drink 60% French clientele, O Club entertainment team situated at hotel provide the French package hol company entertainment all centered around the French. Music booming out on a boom box, no other entertainment although was an area outside. To say it was end of season the hotel was busy so they should have some better options, entertainment board listed activity but didn't happen Large swimming pool area needs works on edging, patio also not cleaned enough to any bits floating about.Air-conditioning didn't reduce below 24degrees meant door was open and mosquitos got in room causing bites, either sort air con or provide door screens Serious wasp issue, same when out and about from hotel however hotel didn't appear to use any deterrentsThis hotel could be really good, given we perceived the Jet2 hol price to be favourable on a late booking we were happy with our stay however next year's price is nearly double, this hotel isn't worth that. SMILE HOTELS , Μάρκετινγκ at Iolida Corfu Resort & Spa by Smile Hotels, responded to this review Dear gem 1984,Thank you for sharing your detailed feedback. We are delighted that you enjoyed our clean, beautifully decorated hotel, friendly staff and convenient location. It is wonderful to hear that our team made your daughter feel so welcome.We apologize for the issues you experienced, such as the delay in the travel cot, the air conditioning, the temperature of the food and the noise from the doors. Your comments regarding accessibility and entertainment are appreciated and will help us make improvements.We also understand the frustration with wasps and mosquitoes being common in the area at certain times of the year, although we are taking precautions and will consider whether additional measures can be taken to reduce their impact.We truly appreciate your feedback and hope to have the opportunity to welcome you again for a smoother and even more enjoyable stay.Warmest regards, the Iolida Corfu Team.

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• User:kzie85

  Trip type: Friends getaway

  Great stay

  20 Oct 2025

  My stay at Iolida was great. The food was very tasty, with a wide variety of dishes to choose from. While some options were a bit repetitive, there were still plenty of different plates to enjoy. The drinks were excellent, and the staff were always friendly and helpful.The room was well-equipped and matched the description perfectly. There was a minor issue with the shower, as the drainage worked poorly and occasionally flooded the bathroom. There was also an unpleasant sewage smell from outside at times.I did not use the pool as the water was too cold for me, however the area outside pool is ok. Despite these small issues, I had a wonderful holiday overall and would definitely recommend this hotel. SMILE HOTELS , Μάρκετινγκ at Iolida Corfu Resort & Spa by Smile Hotels, responded to this review Dear Kzie85Thank you very much for taking the time to share your detailed feedback regarding your stay at Iolida. We are delighted to hear that you enjoyed the delicious and varied food selection, the refreshing drinks and the friendly service from our team. It is great to know that your room met your expectations and contributed to a pleasant holiday experience.We really appreciate your constructive comments regarding the shower drain and the occasional outside smell.We are delighted to know that despite these minor issues, you had a wonderful overall stay and would recommend our hotel. It was a pleasure having you with us and we hope to welcome you back soon for another relaxing visit.Warmest regards, The Iolida Corfu Team

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• User:Quest01032298299

  Trip type: Couples

  Hotel from Hell

  18 Oct 2025

  Cold food,loud music and hen parties aircon24.5C no handrails to the bar manager useless useless staff hard working and great Aviod SMILE HOTELS , Μάρκετινγκ at Iolida Corfu Resort & Spa by Smile Hotels, responded to this review Dear Guest Thank you for your feedback. We’re sorry to hear that some aspects of your stay did not meet your expectations. We understand that the stairs, music, and temperature in the public areas may have caused some discomfort, and we’ll review these points carefully.We appreciate your kind words about our hardworking staff and are glad you enjoyed the food variety, though we regret that the hot dishes were not as warm as you prefer. We’re sorry our hotel was not the best fit for your needs Kind regards, the Iolida Corfu team

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• User:msf7370

  Trip type: Couples

  Parlez vous Francais? If not, beware!

  01 Oct 2025

  Currently writing this halfway through a 14 night stay, and wish now we’d only booked 7! It’s hard to know where to start, but the main one is that you really need to be French to be catered for here. This was also just admitted by a member of reception staff to my partner. My partner has been verbally abused by a French guest this morning for leaving a door open for me to walk through, and when we raised this with Tui, the staff here took the French guest’s side. When my partner wished to take this up with the general manager, she was informed she’d have no chance of doing so. We booked this as a 4 star all inclusive, thinking as with most of these type of holidays there would be some kind of evening entertainment, but there is literally none, unless you’re French. It’s Sleepy Valley by 9.00, no vibe, just groups of French people playing cards out on the terrace. It’s like a curfew. One gets the impression that because we’re reaching end of season, that staff are just sticking around until knock off time. The other reviews are correct, in as much as the rooms APPEAR clean and well maintained, but we did have a serious hygiene problem with the tea/ coffee facilities in our room. This did get rectified, but DO have a good check! I don’t want to tar all staff with one brush, as the young guy at the bar, a couple of the more mature female staff, and Maria at the spa have been top notch. But a good few of the staff are quite surly, and act as if they’re just marking time. I’ve observed one staff member leaving the toilet without washing his hands also. The reviews mentioning lack of variety in the restaurant would be correct. I am veggie, and have struggled a little. My partner also noticed a chef lumping cheeses onto a platter with cold cuts this morning, so take note…On TUI, it says the beach is 15 minutes walk. Which it is, but down a dingy lane, as the IKOS 5 star resort monopolises the beach here, and rather limits freedom of movement. It doesn’t help that it’s pouring with rain here just now, and TUI appear to have washed their hands of the situation. So, it appears that all that’s left for another week, is to sit on our rain soaked balcony and get drunk on the all inclusive wine (which is bearable, thank goodness!)Unfortunately, would not recommend, and would not visit again. SMILE HOTELS , Μάρκετινγκ at Iolida Corfu Resort & Spa by Smile Hotels, responded to this review Dear msf 7370We were truly surprised by your recent review of TripAdvisor regarding your stay at our hotel, especially as your comments seemed to stem from an incident unrelated to our services or facilities.From what we understand, a personal disagreement with another guest, rather than our team or amenities, greatly influenced your evaluation. We believe the brief opening of the sliding bar door by your companion, followed by its closure by another guest, does not warrant blaming the hotel or our staff.We were also concerned by your comments suggesting that our team did not adhere to hygiene standards or was inattentive in service. Please allow us to clarify: our staff is consistently trained to maintain the highest standards of cleanliness and hospitality, and we continue to uphold these values throughout the season. Furthermore, our menus always include vegan and vegetarian options, and both our Chef and F&B Manager are available in the restaurant to guide and assist guests personally. We regret it if this was not evident during your visit.That said, in the spirit of full transparency, we do acknowledge that our evening animation program is currently not at the level we aspire to deliver, despite the efforts made. It is also worth noting that we upgraded you from a garden-view room to a sea-view room upon arrival, in order to exceed your expectation, without be obliged, rather as gesture of care and appreciation.For these reasons, we believe your review does not accurately reflect the quality of our services or the dedication of our team. While we fully respect your right to share your opinion, we feel it is important to clarify that your comments—shaped by a personal dispute with another guest—do not present a fair representation of our hotel.THANK YOU

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• User:Katie B

  Trip type: Family

  Amazing

  21 Sept 2025

  We stayed at the hotel for a few days and truly loved it. The staff is very friendly, always attentive and welcoming. The food is quite varied; we tried something different every day. The huge pool was the best, and we did aqua gym with Gonzalo right there... they really seemed like personalized classes, super fun, and full of energy. Oksana was also super friendly; you could tell they enjoyed what they were doing.In the evenings, we went to the bar for a drink and relaxed with the music; it was the perfect plan after an active day. Overall, we felt our holiday was exactly what we were looking for: good food, activities, relaxation, and a very pleasant atmosphere. We would definitely return. SMILE HOTELS , Μάρκετινγκ at Iolida Corfu Resort & Spa by Smile Hotels, responded to this review Dear Katie BThank you so much for your wonderful review. We are thrilled to hear that you truly loved your stay with us and that our team made such a positive impression. It is especially rewarding to know that Gonzalo and Oksana helped make your holiday fun and memorable — we will be sure to share your kind words with them.We’re delighted you enjoyed the variety of food, the pool activities, and the relaxing evenings at the bar. Creating the perfect balance of fun, relaxation, and good service is exactly what we aim for, and we are so pleased that we met your expectations.It would be our absolute pleasure to welcome you back for another enjoyable stay in the future.Warm regards, The Iolida Corfu Team

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