Island Bahamas

Recent Reviews: 6314

• User:Rachèl S

  Trip type: Business

  Great experience and great place to stay

  10 Mar 2026

  For business I stayed over one night at The Hotel in Brussels, which is very central and well connected. From the 10th floor I had an amazing view over the city. The room was very comfortable and clean. The next morning I planned to enjoy the gym, well equipped by Technogym, in the hotel, assuming I would be the only one that early, but it was actually very busy. Nonetheless, there was enough space to do my workout, once again enjoying the amazing view over Brussels. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Ms. Ls,Thank you for taking the time to leave a review of your stay with us.Thank you for highlighting our central location and the comfort of your room with its impressive views.Regarding the gym’s busyness, we acknowledge this can be unexpected. Our 23rd-floor fitness area typically offers serene mornings, and we’ll ensure it remains a rejuvenating space.On a positive note, we’re thrilled our prime spot in Brussels’ iconic district added value to your visit. The blend of modern design and city vistas aims to inspire both productivity and relaxation.It would be a pleasure to have you return on a future occasion.Best wishes,Ana Rose, Front Office Supervisor

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• User:Nichada S

  Trip type: Couples

  Vacation In Brussels

  18 Feb 2026

  Such an amazing place. We had a wonderful time there. Room was specious. Breakfast was delicious. The service was top notch. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Madam Nichada,It is a pleasure to receive your positive feedback following your recent stay.It is wonderful to hear your stay at The Hotel Brussels was so enjoyable.We are thrilled you appreciated your spacious room, the delicious breakfast offerings, and the attentive service from our team. Your kind words about our hospitality are truly motivating.We look forward to welcoming you back in the future. Best wishes,Ana Rose, Front Office Supervisor

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• User:Fergus H

  Trip type: Couples

  Could be better

  25 Jan 2026

  Good hotel. Not the best location with respect to the town centre. However the breakfast was a bit chaotic. In most hotels when you turn up for breakfast you are asked; is this your first morning. Not here! You have to find your own way around. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It is fantastic to hear you enjoyed your stay at The Hotel Brussels.We are delighted you appreciated the high standards we strive to maintain throughout our property. Our team takes great pride in delivering memorable experiences for every guest.That said, we regret any inconvenience caused by the breakfast arrangements. While we aim for seamless service, we recognize individual preferences vary and will review our approach.Nonetheless, we are pleased your overall impression remained positive. Our central position near Brussels’ key attractions offers guests prime access to explore the city’s vibrant heart, and we hope this enhanced your visit.We look forward to welcoming you back on a future trip.Kind regards,Boris Pérez, Front office Manager

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• User:markoradin

  Trip type: Business

  Top Hotel !

  20 Jan 2026

  The Hotel is perfection !It has everything necessary for a comfortable stay.A place I am always happy to return to.The only issue is windy location. Rooms, staff, food, location.The view from upper floors is magnificent. Book The Hotel and enjoy your stay. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It is wonderful to read about your satisfaction with your stay at The Hotel Brussels.We are delighted to know our rooms, team, and culinary offerings contributed to your comfort. The unique design of our iconic building aims to create memorable moments, and we are glad this resonated with you.That said, we regret any inconvenience caused by elements beyond our control. Our double-glazed windows are designed to minimize external factors while maintaining the breathtaking views we are known for.Nonetheless, we are thrilled you appreciated our prime location in Brussels' fashion district. The views from our upper floors truly showcase the city's charm, and we hope they added a special touch to your visit.It would be a pleasure to welcome you back on another occasion. Kind regards,Boris Pérez, Front office Manager

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• User:Mariana M

  Trip type: Solo travel

  Extremely disappointing communication

  16 Jan 2026

  I rarely leave negative reviews, but this experience truly deserves one.I contacted the spa to buy a gift voucher and carefully explained that the gift was important to me. I was choosing between two options and was told that I would receive a reply. I trusted that and waited.Sadly, no one ever got back to me. Because of this silence, I completely lost the chance to arrange the gift on time. A simple message saying “this is not possible” would have been enough — I would have chosen another option or another spa. Instead, I was left waiting with no answer at all.This was not about pricing or availability, but about basic respect for a customer’s time. The lack of communication was extremely frustrating and disappointing.I expected much better service. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Madam,We appreciate the time you have taken to provide us with your opinion of your stay.We sincerely apologize for the communication lapse you experienced regarding the spa gift voucher. While our team strives to respond promptly to all inquiries, we recognize we fell short in providing the timely follow-up you deserved. This does not reflect our usual standards of service, and we deeply regret the impact this had on your plans.Your time and trust are of utmost importance to us. We are reviewing our internal processes to ensure future inquiries receive clear and timely responses, even when certain options may not be available. Please know we remain at your disposal should you wish to discuss this matter further.We hope to welcome you back for a return visit.Best regards,Boris Pérez, Front office Manager

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