Lofos Apartments

Recent Reviews: 198

• User:foodnut003

  Trip type: Solo travel

  Great hotel experience!

  09 Nov 2025

  This is a great hotel. Rooms are spacious and have kitchenettes. The morning breakfast buffet is wonderful-they have anything you could possibly want. Staff are courteous as well. The food service staff who set up and restock the breakfast buffet are always right on top of things. Would definitely stay here again.

• User:Lisa J

  Trip type: Solo travel

  In Need Of Attention To Housekeeping and Maintenance

  14 Jul 2025

  This is honestly the worst Staybridge I have ever seen or stayed at. They need to seriously do some revamping of their housekeeping and maintenance departments. I stayed last week and my bed sheets were covered in hair (two on my pillow, one under the pillows, 4 to 5 in the sheets). I originally cleaned them off and carried on. Hoping that they weren’t from the staff just remaking the bed after the last guest and not replacing the sheets. The room was otherwise ok. Now this week? I’m unhappy. I was put into a handicapped room as they were “fully booked”, despite having my reservation since February. This handicapped room is sad. They clearly pay less attention to it for both housekeeping and maintenance standards, which is terrible for the people in wheelchairs who actually need to use it. The room feels grungy overall. There is a musty smell. The whole room needs an overhaul. Specific areas that are not acceptable: - the door is not hung properly. Leaving a gap straight to the hallway from the room. This is a privacy violation. - there are smudges of poop? blood? beside the toilet paper holder in the bathroom. - the tub is disgusting and was poorly “repaired”. - many poor “patch” jobs on areas around the room like the baseboards in the photo. - the door jam to the bathroom does not fit and hangs out sloppy and weird. Do yourself a favour and stay ANY else. IHG Service, Owner at Staybridge Suites Salt Lake-West Valley City by IHG, responded to this review Hi Lisa J,Thank you for staying at the Staybridge Suites Salt Lake-West Valley City.We love our guests to feel comfortable and at home at Staybridge Suites. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our sincere apology.Thank you for choosing IHG Hotels and Resorts for your travel needs.Best Regards!Dominador R.Case ManagerIHG Hotels & Resorts Service

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• User:Travel-to-you-Drop

  Trip type: Couples

  Nice stay!

  28 Apr 2025

  We stayed one night. The hotel and room were very nice and clean. Our room had a kitchenette and sitting area. The breakfast buffet had a wide assortment to choose from. The staff was friendly and helpful. Definitely would stay here again if in the area.

• User:chaloo

  Trip type: Business

  Bad apples make a bad experince

  16 Jul 2024

  All things considered, I would have given the review a 5 star but for the night front desk on 7/17( and 7/14 or (7/15 early morning). Both of those occasions, the individuals behaved as if they were forced to be there and more so "why bother me attitude"Otherwise its clean with a breakfast that has plenty of variety ( including vegan) IHG Service, Owner at Staybridge Suites Salt Lake-West Valley City by IHG, responded to this review Dear chaloo, Thank you for staying at our Staybridge Suites Salt Lake-West Valley City while visiting Salt Lake City and providing feedback about your experience. It's a pleasure having you as our guest. I am pleased that our room's cleanliness and our breakfast met your expectations. We strive to provide the best possible service and experience, and it is always great to hear from our valued guests how we are doing. I also took note of your feedback about the service of our staff. I will share your comments with our team to provide a better experience in the future. Furthermore, I apologize for your observation. Once again, thank you for deciding to stay with us. We would be delighted if you revisit us in the future. Best Regards, Ben W.Case ManagerIHG Hotels and Resorts Service

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• User:Escape44746486726

  Trip type: Family

  Great Manager; Fun Pool

  13 Sept 2023

  We visited grandparents while they were staying in this hotel. The room was nice and big. The hotel manager was super accommodating to our grandparents and helped us get the things that we needed to have a very enjoyable time together as a family. We had a lot of fun in the pool. Definitely not the average hotel pool! The kids loved it! We would consider staying here even though we live within an easy driving distance just because we had such a great experience.

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