Passas Mare Apartments & Studios

Recent Reviews: 461

• User: robertcrandall8

  Excellent extended stay

  Moving overseas and needed a place to stay until we finished our documents. Good location excellent staff as we had a number of special needs which were handled well and with good spiritsMoving overseas and needed a place to stay until we finished our documents. Good location excellent staff as we had a number of special needs which were handled well and with good spirits

• User: William B

  Tired, dirty and old hotel, needs major clean up and improvements

  We only stayed one night as we went to the Houston Rodeo. This hotel is not up to Hyatt standards. The pictures look amazing but the hotel is not. Our room was large and the size was fine but it needs updating and a thorough cleaning. Rust and mold on the shower head. Rust and dirt on air returns to furnace. The sofa sleep arms were dirty. The fan in the bathroom ran all the time. The finish on th… Read moreWe only stayed one night as we went to the Houston Rodeo. This hotel is not up to Hyatt standards. The pictures look amazing but the hotel is not. Our room was large and the size was fine but it needs updating and a thorough cleaning. Rust and mold on the show… Read more

• User: Evayha

  Not what was expected

  Room reserved was not available. Was not notified and instead told "it will be ready in 30 min". After waiting patiently for some time, followed up about room and then told its not available. Hotel was subpar. Very disappointed!Room reserved was not available. Was not notified and instead told "it will be ready in 30 min". After waiting patiently for some time, followed up about room and then told its not available. Hotel was subpar. Very disappointed!

• User: marlisha88

  Would not recommend nor would I consider coming back

  Worst experience ever, no sleep at night due to the freeway being right next to room. Breakfast was subpar, only good thing were the omelettes. General Manager Sheena treated guests as children…kicked part of my family out because of another guests child that she assumed was ours because her staff took pictures and sent to her. Washers hardly worked, same washer still had old water and no maintena… Read moreWorst experience ever, no sleep at night due to the freeway being right next to room. Breakfast was subpar, only good thing were the omelettes. General Manager Sheena treated guests as children…kicked part of my family out because of another guests child that… Read more

• User: bojackson63044

  Did not provide room paid for

  Booked 2 bedroom king suite for family of 4 adults and an infant, was put in a regular room with 2 double beds. Had to check out and move to the Residence Inn the next day. On checkout, I requested for the manager to refund me and still have not been contacted a week after checkout.Booked 2 bedroom king suite for family of 4 adults and an infant, was put in a regular room with 2 double beds. Had to check out and move to the Residence Inn the next day. On checkout, I requested for the manager to refund me and still have not been contacted… Read more