The Wave

Recent Reviews: 716

• User:oreisl

  Trip type: Couples

  Great hotel - awful "service".

  01 Apr 2026

  We visited the Los Arcos in 2019 & loved it so decided to return this year. Although the rooms (great bed & housekeeping) & pool area are still lovely, sadly the customer service is appalling/non- existent.We arrived at mid day & when the sullen girl at reception finally looked up her first words were not "hello" or "welcome", no smile just "No check in 'til 2pm". I tried to ask a couple of questions but all I got back - twice - was "No check in 'til 2pm".We gave up &, after putting our own luggage behind the desk, wandered off to get a drink at a nearby bar to await the magic 2pm. We were eventually given our keycards, without a word, & we found our own way to the room. No directions or offer of help.We stayed a week, rarely any staff around during the day, anyone off the street could easily access the whole hotel including rooms. The only other staff member we spoke to was the lovely English lady behind the bar in the evenings.Breakfast was poor. The very cheapest processed meat & cheese, blister packs of margarine & tasteless jam. Rock hard bread rolls & cheap sliced bread. Frozen pastries which hadn't been reheated properly & were soggy & raw inside. Fruit squash not juice. The coffee machine was gravity fed by a grubby plastic hose from a water bottle which kept running out. Random scrambled or hard boiled eggs, bacon & awful hotdogs were the hot option.We bought our own butter, jam, bread, pastries & cheese from the excellent supermarket next door. Also, coffee as the "coffee & tea making facilities" in the room consisted of a small travel kettle, 2 tea bags, 2 sachets of sugar & 2 tiny creamers plus wooden lolly sticks. Not even teaspoons! And no coffee at all.All very depressing. The pool was meant to open on the 15th after maintenence but we left on the 26th & it was still closed. Also be aware there is building work behind the hotel which may block the current lovely views across the town to the sea.Only managed to park in the hotel carpark a few times as it was always full. We found street parking a 10 minute walk away. Also be aware no one responds to emails, texts or even FB messages. I did worry before we arrived that the hotel was actually closed!

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• User:vickiknight2

  Trip type: Couples

  Lovely sunshine holiday

  24 Dec 2025

  Stayed here for 10 days in June 25.We had superior room 112 and it was lovely. An amazing large terrace with direct access via steps to the pool.Generally quiet around the pool especially when we first arrived.We requested some better cushions for our terrace sun beds and they sorted this.A 20 minute walk to beach 30 to the town. Easy to get taxi back for about 6 euros especially in the heat.Lots of lovely reasonably priced restaurants. As many people have said the breakfast is poor but don't let that put you off as you don't have to eat it.Going to return again requesting room 112.

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• User:Karl D

  Trip type: Friends getaway

  Honest

  22 Oct 2025

  The only real good thing to say about this hotel is the staff, they were excellent especially Maria. We had booked double room but had to change dates and was told only junior suite available at considerable extra cost. The hotel was far from fully booked!! Breakfast was poor to say the least. Although our room was nice there is as others have said a big ant problem everywhere. Most parts of the hotel are in need of refurbishment. Parking is waste land round the back .Im not trying to give a bad review just an honest one.

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• User:sarah m

  Trip type: Couples

  Lovely 10 day break

  08 Oct 2025

  Stayed here for 10 days and would definitely recommend. The hotel staff, reception, bar and cleaning staff are really friendly, and extremely helpful. The room was really clean, which was cleaned daily. The breakfast ‘buffet’ style consisted of cereal, fruit, yoghurts, cold ham/cheese, hot food was just bacon, hot dog and scrambled eggs. Bread/rolls also available. They had a selection of cakes/pastries also. Tea/coffee machine and orange/pineapple juice. Plenty of seating inside and out. The bar area has seating also, happy hour is 5-9pm daily, €2.50 for the local beer!Small pool area with plenty of sun beds, no fighting to put your towel out as always beds available this time of year.

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• User:antony s

  Trip type: Couples

  Disappointed

  13 Jun 2025

  Where do you start,firstly the bedroom suppose to have been a superior room but hardly that,lacking essential items biggest being no dressing table with mirror or chair for the wife who had to take a chair from the patio and sit in front of the mirrored wardrobe not ideal as theres plenty of room to add one,no bin in the room just a tiny pedal bin in the bathroom speaking of which was very basic not ideal when sitting on the throne right by the door if someone came in they'd have you kneecaps off,then there were the Ants everywhere in the room including in the bed,sofa & bathroom, outside the sunbeds were very uncomfortable the outside light casing was broken all in all not good & like a lot of reviews on here the breakfast was awful even had Ants in the squash machine,the only reason for 2 stars the staff were great & the outside area was good,to be honest the whole place needs some major TLC,needless to say we won't be returning.

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