Azalea

Recent Reviews: 461

• User: interplanetarycouple

  Trip type: Family

  Poor sleep, disappointing service and a rude checkout. We would not return.

  My mother and I booked Hotel Pierre Milano hoping that a five-star hotel would offer better comfort and service after disappointing stays at several four-star hotels around Italy. Unfortunately, the experience here was even worse.The room was tiny, my mother did not even have a bedside table, and the shower cubicle was extremely cramped.Even getting a second duvet with proper bedding became an ord… Read moreMy mother and I booked Hotel Pierre Milano hoping that a five-star hotel would offer better comfort and service after disappointing stays at several four-star hotels around Italy. Unfortunately, the experience here was even worse.The room was tiny, my mother d… Read more

• User: caitlind0299

  Trip type: Family

  Would not recommend

  Receptionist rude, lifts smell of old fish, our room had fabric walls covered in questionable marks, shower covered in black mould, rooms smell musty, bedding smells musty, dusty tv remote, no English channels on very small TV, awful view from room, cobwebs surrounding window, one usable plug in the entire room, breakfast looked so disgusting we left and ate somewhere else. For a 5 star hotel you… Read moreReceptionist rude, lifts smell of old fish, our room had fabric walls covered in questionable marks, shower covered in black mould, rooms smell musty, bedding smells musty, dusty tv remote, no English channels on very small TV, awful view from room, cobwebs su… Read more

• User: Sarah L

  Trip type: Couples

  Good location but definitely not 5 star !

  The hotel is very well located, and garage parking is available for an additional fee, which is convenient. However, the welcome upon arrival was disappointing. The receptionist did not seem very welcoming, and we felt as though we were disturbing her. Also we had no assistance with our luggage.The room itself was small but tidy, and the bathroom was clean and relatively spacious. That said, this… Read moreThe hotel is very well located, and garage parking is available for an additional fee, which is convenient. However, the welcome upon arrival was disappointing. The receptionist did not seem very welcoming, and we felt as though we were disturbing her. Also we… Read more

• User: glenbT7064GJ

  Trip type: Business

  Definitely not a 5 star hotel

  To start with, there is just no way this is a 5 star hotel, don’t be fooled. Anywhere else it would be a 3 star at best.We booked 2 junior suitesThe rooms looked nothing like advertised and that appear on their website, I wonder if they even are using pics from another hotel!!! Our rooms were dark, dingy, very old, rundown…Three diff rooms and all worse than the next. When I enquired why they look… Read moreTo start with, there is just no way this is a 5 star hotel, don’t be fooled. Anywhere else it would be a 3 star at best.We booked 2 junior suitesThe rooms looked nothing like advertised and that appear on their website, I wonder if they even are using pics fro… Read more

• User: Sightseer10641657214

  Trip type: Couples

  Great stay except…….

  This is a very friendly, welcoming and comfortable hotel which is conveniently situated for all the main sights. Staff were helpful and efficient and the breakfast was good except for the hot food which was poor. However our experience was marred by the exceptionally poor packed breakfast which we asked for as we had an early flight. No care or thought had been taken and there was nothing fresh. A… Read moreThis is a very friendly, welcoming and comfortable hotel which is conveniently situated for all the main sights. Staff were helpful and efficient and the breakfast was good except for the hot food which was poor. However our experience was marred by the except… Read more