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Azure Mare Hotel

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Azure Mare Hotel

locationHersonissos, Crete

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About  Azure Mare HotelAbout Azure Mare Hotel

Location

This hotel is located right by the sea, in a lively neighbourhood right in the heart of Hersonissos. From here, guests can easily explore the area, and there are many options for leisure activities nearby. The nearest airport is Heraklion (HER), approximately 25 km away.

Facility

61 non-smoking rooms are available to guests. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

Rooms

Air conditioning (for a fee) and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Guests are sure to get a good night's sleep in the double bed. Valuables can be securely stored in a safe for an additional charge. Guests will also find a mini fridge included among the standard features. A direct dial telephone, satellite television and a radio provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, cycling/mountain biking, bocce and horse riding are available. The water sports offered include kayaking. Water skiing, windsurfing, jet skiing, paddle boating, banana boat rides and canoeing are organised by third-party operators. Sport and leisure facilities at the hotel include billiards and darts.

Meals

The hotel includes a café. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner.

Payment

The hotel accepts payment by major credit cards.

 Amenities at Azure Mare Hotel Amenities at Azure Mare Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      TV Room

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Banana Boat

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Darts

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      Horse Riding

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      Jet Skiing

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sun loungers

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      Sun terrace

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Shopping opportunities

30 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

120

Very Good

34

Average

15

Poor

4

Terrible

15

Recent Reviews: 188

  • User:Paul W

    Trip type: Couples

    Small hotel, central location

    rating14 Oct 2025

    Azure Mare is a small and friendly hotel with about 60 rooms over 3 floors, conveniently located just steps from the coast, with plenty of restaurants, bars, cafés, supermarkets, and shops nearby.Check-in was quick and easy, and there’s a small lift to help with luggage. The staff were consistently friendly and helpful throughout our stay.Our room was comfortable, though it could use a little freshening up. We had booked a Side Sea View room — our balcony overlooked the pool area, with a lovely glimpse of the sea. Rooms on the opposite side face the street but still offer a partial sea view. The air conditioning and fridge worked perfectly, though there was no kettle or hairdryer provided.Beds were fairly comfortable, and the blackout curtains were excellent. Bed linen was changed once during our 11-night stay, and towels were replaced on request. The hotel also provides earplugs, which came in handy, as the nearby Palm Beach Club plays music from about 10 am until the early hours. Fortunately, once the balcony doors were closed, we hardly heard anything and slept well.The bathroom was compact but functional. The layout was a little awkward, with the sink positioned right behind the door, and the shower tended to overflow slightly — we used the floor towel to catch the excess water. A shower gel dispenser would have been a nice touch.There’s a security safe in the room, and pool/beach towels that can be hired for a small extra charge.Breakfast was served buffet-style, offering a basic but satisfying range of hot and cold items. It could get busy at times, but we always found a table without much trouble. An evening buffet was also available, though we didn’t take this option.The pool area is small but pleasant, with around a dozen sunbeds and good sunshine in the afternoon. It never felt crowded, and we were always able to find a spot to relax for a few hours.Overall, Azure Mare is a well-located and welcoming hotel that’s ideal for guests looking for good value, friendly service, and easy access to the beach and local amenities. With a few small updates, it could easily be even better. EUROHOTEL team, Sales at Azure Mare, responded to this review Dear Mr. Wimborne,Thank you very much for your thoughtful and detailed review. We are delighted to hear that you appreciated our central location, friendly team, and the comfort of your room with the lovely side sea view. It’s great to know you enjoyed a relaxing stay and that small touches like the earplugs and pool area added to your comfort.We also value your constructive feedback regarding the bathroom layout and in-room amenities. Comments like yours help us continuously improve aand ensure our guests enjoy an even better experience in the future.It was a pleasure having you with us, and we truly hope to welcome you back again soon for another pleasant stay by the sea.Warm regards,Azure Mare Hotel Team
  • User:Lynnemull

    Trip type: Couples

    Basic and dated

    rating28 Sept 2025

    Basic and dated needs improvementRoom not very clean on our arrival bathroom sink and taps dirty we arrived late at night so cleaned bathroom ourself general cleaning of the room was poor throughout our stay Bathroom very small sink coming away from wall draining outlet on floor not fitted properly could easy cause an accident.Bathroom door would not close wooden all chipped and paint peeling off.Fridge dirty on arrival and all rusty inside No tea/coffee making facilities in room asked at reception were told this is a Hotel not an apartment!Breakfast choice was good, but hot choices were cold so we stuck to the cold choices.Balcony was nothing like the hotel description furniture was old and very stained wooden tiles or decking on the balcony was broken and poorly fit.Pool area was scruffy again nothing like hotel photos wooden slats on floor loose and broke in places sunbeds wobbly and held together with screws.Bar next door play music until 5am so noise was horrendous so did not sleep well hotel do give out free ear plugs think noise level should be stated in hotel description.One evening of departure there was no shower or changing facilities we did ask to keep room on but this was not possible luggage had to be left in reception as no luggage storage available.Good location close to beach and all other amenities.Unfortunately for us we would not return to this hotel nor would we recommend it EUROHOTEL team, Sales at Azure Mare, responded to this review Thank you for your feedback. We regret that certain aspects of your stay did not meet your expectations. Please be assured that we follow strict procedures for maintenance and cleanliness, and your comments have been shared with the relevant teams.Regarding the noise, our central location close to the beach, shops, and nightlife is loved by many guests, though we understand it may not suit everyone.We are pleased that you enjoyed our breakfast variety and convenient location, and we truly appreciate your comments which help us to improve further.Kind regards,Azure Mare Hotel Team
  • User:Michelle G

    Trip type: Family

    HOTEL FROM HELL

    rating11 Sept 2025

    Upon arrival the man at reception asked us for a “hotel voucher”. We showed him our hotel booking through Tui with all the details on it. He proceeded to take my phone and start scrolling through. He said “if I don’t have hotel voucher I don’t get paid from Tui and you have to pay”. He gave us an email address and said we could go to our rooms but email the voucher. I found this very unprofessional and unnerving. When we got to our rooms we met by very noisy music from a club next door. This music was so loud it vibrated the room. This music went on until 05.30am. We had no sleep. The rooms were dark, when you had a shower, the whole toilet got wet, there was no drawers to put clothes. After one night, with no sleep and the worry of how we were treated by reception, we had no option but to find alternative accommodation. EUROHOTEL team, Sales at Azure Mare, responded to this review Thank you for taking the time to share your feedback. We are truly sorry to read that your experience did not meet your expectations and that you decided to cut your stay short.Please allow us to clarify that our reception team is required to collect booking vouchers for administrative purposes with tour operators, but under no circumstances should this process cause any discomfort to our guests. We regret if the communication upon arrival left you feeling uneasy.Regarding the external noise, we completely understand how important rest and relaxation are during a holiday. As the music originates from a neighboring venue that operates independently from our hotel, it is unfortunately beyond our direct control. While some guests value the hotel’s prime location in the heart of Chersonissos with immediate access to the beach, we also recognize that the lively surroundings may not suit everyone. We continue to raise such concerns with local authorities in an effort to minimize the impact.Your comments about the room facilities have also been carefully noted and shared with our management team, as we strive to improve both comfort and design.Once again, we are sorry for the disappointment caused and thank you for your honesty. We hope that, despite this experience, you might consider giving us another chance in the future under different circumstances.Warm regards,Azure Mare Hotel Team
  • User:Twister1960

    Trip type: Couples

    Holiday from hell

    rating09 Sept 2025

    We have just got back from a 7 day holiday,The hotel itself was ok,room service was good,breakfast was good,staff were friendly and polite,breakfast was good too,BUT,OMG the noise from the open air nightclub was horrendous and continuous,it was so loud,the hotel supplies ear buds and free air-conditioning as you cannot sleep with a window open but you can still here the music with the windows shut, and It didnt stop till 5am every day,so from about 12pm till 5am there was just this horrible drum/bass banging noise.so you couldn't even sit out in the afternoon on yr balcony(which was a shame because the views were lovely of the sea) as it was just banging away all day,hardly anyone used the pool during the day, again because of the noise coming from club,it totally dpoilt our holiday,we dont mind music being played But not that loud and intil 5am,as that is just ridiculous,the beach area is tiny and the sea is very rocky,so couldn't even escape the din by going on the beach,after speaking to some of the locals,we felt sorry for them as they hated it too but are stuck with it,it totally ruined our holiday and sadly we will never go back there again unless the nightclub gets shut down,I need another holiday to get over this experience EUROHOTEL team, Sales at Azure Mare, responded to this review Thank you for taking the time to share your detailed feedback.We are truly sorry to hear that, despite your positive comments about the hotel facilities, breakfast, staff, and housekeeping, your overall experience was impacted by external noise during your stay.Please note that our team does its best to ensure a comfortable environment for all our guests including providing earplugs. However, as the noise originated from a nearby venue that operates independently from our hotel, unfortunately it is beyond our direct control.That said, we completely understand how important a peaceful holiday is, and we sincerely regret that this issue affected your visit. Your feedback has been shared with management, and local authorities are continuously informed of such concerns by the hospitality sector in the area.While some guests specifically choose Azure Mare for its central location and proximity to the vibrant nightlife, we also understand that this may not suit every traveler's preference. We truly appreciate your kind words about our team and service and hope that, should you ever consider returning to the region, your next experience will be far more relaxing.Warm regards,Azure Mare Hotel Team
  • User:Jobs J

    Trip type: Couples

    Nice

    rating04 Sept 2025

    Nice hotel, good personal! Party and restaurant area, so it good for people who looking for fun! Thanks to Gorge he was very friendly EUROHOTEL team, Sales at Azure Mare, responded to this review Thank you for sharing your feedback about your stay at Azure Mare. We’re glad to hear you enjoyed the lively atmosphere, the restaurant and party area, and that our friendly staff — especially George — made your stay even better.We truly appreciate your kind words and look forward to welcoming you back again soon! 💙Warm regards,Azure Mare Team

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