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Banana Moon Hotel

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Banana Moon Hotel

locationRethymnon-Adelianos Kampos, Crete

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About Banana Moon HotelAbout Banana Moon Hotel

Location

This hotel welcomes guests in Rethymnon.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge). Other services include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. A safe provides secure storage for guests' personal property. The kitchenette comes with a refrigerator. There is also a washing machine and an ironing set. A telephone, satellite television and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. A wellness area with a solarium is available at the hotel.

Meals

The dining area includes a restaurant and a bar. A variety of catering options can be booked. Guests can choose between half board and all-inclusive. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes.

Amenities at Banana Moon Hotel Amenities at Banana Moon Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Horse Riding

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

100 m

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

352

Very Good

409

Average

320

Poor

240

Terrible

366

Recent Reviews: 1687

  • User:ursula r

    Trip type: Solo travel

    Rip-off parking fines!

    rating20 Aug 2024

    Parked here- paid the parking fee £5 for 4 hours- the ticket machine does not take cards, so took all my change!) and a week later recieved a fine from Parkineye. Looks like nobody bothers to check if parking tickets are displayed at all! Several others (including guests at (Best Western)have reported the same experience online- park here at your peril- an hour or so can cost you £60!

  • User:Tracy m

    Trip type: Couples

    Do not stay here!!!!!!

    rating26 Nov 2022

    Arrived on a coach trip, hotel was clean and smelt of fresh paint, went to dining room for our meal where it was terrible!!!! The food that was served was cold, soup as a starter cold! No bread rolls....meal was chilli rice chips, or veggie curry, chicken gougons dry bland and cold....dessert apple pie & custard cold....... told the member of staff about our complaint and he said I don't cook the food.... went upstairs to the bar and there was no draught beers or lagers available.....Definitely will not be returning Neill Stockill, General Manager at Best Western Stoke On Trent City Centre Hotel, responded to this review Dear tcmilly74Thank you for your review, Please accept our sincere apology for failing to exceed your expectations during your visit.I am sorry that your dining experience was not a positive experience, please be assured your feed back will be discussed with our head chef and management team.I am unsure why you thought we had no draught beers as all draught lagers were available the only draught product we sold out of at the weekend was our draught bitter, however we had a selection of bottled craft bitters.

  • User:Quaysider

    Trip type:

    Mid refurbishment

    rating22 Nov 2022

    I stay at this hotel quite regularly... in it's heyday it would have been quite grand for the area and although clearly tired in a few places, it is being done up as I type this . The staff are all very helpful and willing with a genuine warmth and friendly 'can do' approach. On this occasion, my visit was a birthday present from a friend and perhaps as a result of being a regular, the hotel very kindly upgraded me to a suite which was very much appreciated. I shall be back again shortly and look forward to seeing how the refurbishment is progressing. Neill Stockill, General Manager at Best Western Stoke On Trent City Centre Hotel, responded to this review Dear QuaysiderThank you for your lovely review, I am delighted this your most recent stay was such an enjoyable one for you.I look forward to welcoming you back again in the future.Kind RegardsNeill StockillGeneral Manager

  • User:Moneybox123

    Trip type: Friends getaway

    Chester/ bakewell xmas trip

    rating21 Nov 2022

    Stayed overnight 19th nov on a coach trip .Hotel was unkempt some staff uniforms where dirty . Evening meal was disgraceful ..Our room was ok as looked like it had just been newly decorated.there wasnt enough tables for all the guests to eat there meal Neill Stockill, General Manager at Best Western Stoke On Trent City Centre Hotel, responded to this review Thank you for your review, I am sorry that on this occasion we failed to exceed your expectations.

  • User:ZD92

    Trip type: Friends getaway

    Avoid… Like faulty towers!

    rating20 Nov 2022

    Four of us stayed at this hotel as part of a coach tour and it was not a great experience at all. The hotel is run down, just feels old and dirty - we couldn’t wait to get away! Such a let down for a Best Western and will be feeding this back to the travel company too.We got dinner included as part of the package and it was appalling. There wasn’t enough tables in the dining room, we waited 20 minutes for staff to then open an unused breakout room which smelt foisty and freezing cold. Yeah they did quickly go and grab some heaters but we sat with our coats on. Not exactly what we imagined after a lovely day at Chester Christmas markets. And the food was terrible too, bland, overcooked low quality. The corridor we stayed on felt like a prison with brick walls. The rooms felt like they’d never had a deep clean. One of the headboards was hanging off the wall (it had been screwed in), and one of the beds was really badly worn on one side! Awful nights sleep.I would not waste your money staying here. Your better off in a premier inn. Needs knocking down or overhauling! Neill Stockill, General Manager at Best Western Stoke On Trent City Centre Hotel, responded to this review Thank you for your review, Please accept our sincere apology for failing to exceed your expectations during your stay.

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