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Capsis Astoria Heraklion

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Capsis Astoria Heraklion

locationHeraklion City, Crete

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About Capsis Astoria HeraklionAbout Capsis Astoria Heraklion

Location

This hotel lies in the centre of Heraklion. Links to the public transport lie within walking distance of this hotel, situated about 1 km away.

Facility

The hotel has 2 lifts and features 131 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, fishing and horse riding. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, massage treatments and solarium are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Capsis Astoria Heraklion Amenities at Capsis Astoria Heraklion

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

City Centre

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

373

Very Good

477

Average

192

Poor

64

Terrible

40

Recent Reviews: 1146

  • User:NiRia S

    Trip type: Couples

    Excellent location and very comfortable stay in the heart of Heraklion

    rating05 Mar 2026

    We had a great stay at Capsis Astoria during our visit to Heraklion. The location is fantastic, right in the city center, making it very easy to explore the old town, restaurants, shops and main attractions on foot. It’s also very convenient if you want to visit places like the Archaeological Museum or take a short trip to Knossos.The rooms are recently renovated, modern and comfortable, and everything was very clean. The breakfast buffet was also very good, with a nice variety of options and fresh products. The staff was friendly and welcoming and always happy to help with recommendations about the city.Overall, a very good choice for a city hotel in Heraklion. The combination of location, comfort and service makes it a great base for exploring the city. ΓΕΩΡΓΙΟΣ ΛΙΑΠΑΚΗΣ, Guest Services / Front Office at Capsis Astoria Heraklion, responded to this review Dear Guest,Thank you for your kind feedback! We’re happy to hear that you had a pleasant stay with us. Your satisfaction is our priority, and we truly appreciate your support. We look forward to welcoming you again in the future.Best regards,Capsis Astoria Hotel

  • User:eatpraylove082

    Trip type: Business

    excellent stay

    rating23 Dec 2025

    Capsis is an amazing hotel right in the centre of the city literally a 5 m walk to the high street and bar area! Pantelis the manager goes out of his way to make you feel art home while Mr Manolis the owner is ready to meet your every need. At Capsis you will get Cretan hospitality all the way and if you choose the 4th (top ) Floor, you can enjoy the best view of the city walls. Breakfast is amazing and all the employees are ready to meet your every desire, so kind, genuine and ready to serve you. Congrats! Maria Spyridoula Christodoulaki, Guest Services / Front Office at Capsis Astoria Heraklion, responded to this review Dear Guest, Thank you for your kind feedback! We’re happy to hear that you had a pleasant stay with us. Your satisfaction is our priority, and we truly appreciate your support. We look forward to welcoming you again in the future. Best regards, Capsis Astoria Hotel

  • User:SeanDublin67

    Trip type: Couples

    A marvellous hotel in a great location with a delicious free breakfast buffet and fantastic rooftop pool

    rating12 Oct 2025

    We stayed here 15 - 23 May 2025 on the first week of our holiday in Crete. A wonderful hotel in a fantastic location. Our room was very comfortable and had a marvellous balcony overlooking Elefterias Square. A truly excellent location. The free buffet breakfast was outstanding. The staff in the hotel especially reception and the breakfast restaurant were lovely. Yiannis, in particular, was amazing - he arranged for us to switch rooms so that we could have a balcony where we could both sit outside together (some of the balconies at the back of the hotel are very small). The rooftop swimming pool was glorious and the views from the rooftop were superb. The hotel was a little above our normal budget but well worth it - we had a very enjoyable stay. Heraklion is a fascinating town with so much to see and do, fantastic restaurants and is an excellent base for exploring the north and middle of the island. The remarkable Heraklion Archeological Museum is only 100 m from the front door of the hotel, and the frequent local bus service to Knossos goes from a bus stops just a few metres away from the hotel entrance. Maria Spyridoula Christodoulaki, Guest Services / Front Office at Capsis Astoria Heraklion, responded to this review Dear Guest, Thank you for your kind feedback! We’re happy to hear that you had a pleasant stay with us. Your satisfaction is our priority, and we truly appreciate your support. We look forward to welcoming you again in the future. Best regards, Capsis Astoria Hotel

  • User:701harriete

    Trip type: Couples

    Great location and value for money

    rating11 Aug 2025

    We booked this hotel as we needed a base for a couple of days after flying into Heraklion at night and then getting the ferry to Santorini a couple of days later. We didn’t have any particular expectations for this accommodation, but we had a really lovely surprise.When we arrived, the reception was clean, modern, and attractive. Check in was quick and easy- the staff were friendly. The room was nicely decorated and modern, with a lovely walk in shower. The air con worked perfectly and there was a fridge in the room for water etc. The location is perfect- a stones throw from the main town area. We didn’t find there to be any issues with noise- but perhaps we were lucky with our room. It is €10 to the port from the hotel if you get a taxi, and the hotel can call them for you almost instantly. We had a lovely afternoon by the pool- there was plenty of loungers, so no sun lounger wars. The pool is reasonably sized and deep, so you can properly cool off. We had a meal at the pool bar, both very good and reasonably priced (2 mains, 2 drinks €28). The portions were HUGE and we could have easily just shared one of the meals! Overall, we cannot fault our stay. It was incredibly good value for money- very easy, and great location. If you’re wanting a good base for exploring Heraklion, this is a perfect spot. Maria Spyridoula Christodoulaki, Guest Services / Front Office at Capsis Astoria Heraklion, responded to this review Dear guest,Thank you for taking the time to share your wonderful experience at Capsis Astoria Hotel. We are delighted to hear that our location and value met your expectations during your stay. It's great to know that you found our reception area inviting, and that your check-in process was seamless and efficient.We are particularly pleased that you appreciated the modern decor of your room and the comfort of the amenities provided, such as the air conditioning and fridge. It’s also gratifying to learn that you enjoyed your time by the pool and found the meals at our pool bar both satisfying and reasonably priced.Your positive feedback is invaluable to us and reinforces our commitment to providing excellent service and quality accommodations. We hope to welcome you back in the future for another enjoyable stay.Best regards,Capsis Astoria Hotel

  • User:Guide58475398873

    Trip type: Family

    Convenient location, good food, great customer service. Very high value for money. Highly recomemend!

    rating29 Jul 2025

    This hotel is at the heart of old town, within walking distance of the fort. 15 minutes away by car from knossos palace. Convenient location, good food with vegetarian options and most importantly, extremely friendly staff. Highly recommend! Maria Spyridoula Christodoulaki, Guest Services / Front Office at Capsis Astoria Heraklion, responded to this review Dear guest,Thank you for your kind words regarding our location, dining options, and customer service. We are delighted to hear that you found value in your stay and enjoyed the friendly atmosphere created by our staff. Your recommendation means a lot to us.Best regards,Capsis Astoria Hotel

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