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Castello Infinity Suites

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Castello Infinity Suites

locationAghia Pelagia, Crete

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About Castello Infinity SuitesAbout Castello Infinity Suites

Location

This hotel is located in Agia Pelagia, right on the beach.

Facility

This hotel has a lift and a reception desk. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. A safe and a desk or, for an additional fee, a minibar are also available. The kitchenette comes with a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a telephone, a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. The hotel has non-smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

The dining area includes a restaurant and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The hotel accepts payment by MasterCard.

Amenities at Castello Infinity Suites Amenities at Castello Infinity Suites

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Full Board

    • -

      Half Board

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

124

Very Good

15

Average

8

Poor

2

Terrible

2

Recent Reviews: 151

  • User:Robert C

    Trip type: Couples

    Outstanding hotel

    rating09 Apr 2026

    My wife and I had already formed a very positive impression of Greece and the Greeks having in recent years started to visit the beautiful country. often.The Castello Infinity Suites in the delightful town of Agia Pelagia further heightened our love for the place. The hotel is terrifically located by the beach offering lovely views across the bay. We opted for a room with a plunge pool (most rooms seem to have this on offer) . Despite the weather being on the cool side for the first few days we used it daily.The staff of the hotel were exceptional in all respects and could not have been more welcoming. Our thanks to Yannis, Eric, Nikos and all the other staff who made our stay so memorable.Efcharisto to all at the hotel.Robert and Linda Crawford

  • User:orson c

    Trip type: Family

    OK if you hate sunbathing and like car doors slamming all night!

    rating08 Apr 2026

    We booked the Black Pearl suite for a long needed sunbathing holiday. When we arrived at the hotel we found that the so called Black Pearl Suite was completely overshadowed by the floor above. The sun is behind the hotel and the sun beds would NEVER have any sun on them, any time or day of the year. The whole idea of a Cretan holiday was to lay on the sunbeds enjoying a glass of wine and soak up the rays and Vitamin D. We nicknamed it The Black Cave Suite. Worse, the jump pool was so cold we did not use it. To add to the frustration, directly outside the veranda is a public car park which had car doors slamming until the early hours. The attached photo says it all. The beaches in Crete consist of very sharp volcanic rock on which it is impossible to lay on a beach towel as the shards are so sharp. All in all, if you expect peace and quiet and enjoy sunbathing but you enjoy noise and lying on a cold bed in the shadows, pick the Black Peal Suite. The worst holiday we have had for decades. Almost $4,000 down the drain.

  • User:interesteddiner

    Trip type: Couples

    Perfect for a quiet adult getaway

    rating31 Oct 2025

    Perfect location behind the beach with sea views.Be aware there is not a swimming pool but all rooms have plunge pools on the balcony.The hotel is spotlessly clean with professional and friendly staff.Breakfast can be taken on the terrace or in the restaurant and is served to order with an excellent offering.The rooms with Mountain View’s get the afternoon sun. Our was on 2nd floor and had lovely views of sea/mountains so got a good amount of sun and a large terrace which was not overlooked.With only 28 rooms and adult only it is ideal for those looking for a quiet and perfect location.Would definitely recommend

  • User:K8187FFmarks

    Trip type: Couples

    Wonderful experience.

    rating23 Oct 2025

    Wonderful experience.A small, yet modern and exceptional hotel.From wine and sweets upon arrival to honey and local spices upon departure.Rooms with private pools. Beautiful views of the bay.Excellent breakfast (exquisite menu).Sauna and dry jacuzzi (Thank you, Nikos).All our questions and requests were answered perfectly (Thank you, Eri).The best hotel in the best location in Crete.We will definitely be back.

  • User:Lindsey H

    Trip type: Couples

    Disappointed

    rating18 Oct 2025

    Just returned home from a week on our honeymoon. We stayed in an Aqua marine suite with a sea view. Room was spotless, staff very friendly on arrival. But no recognition they we were staying for our honeymoon, even though our travel agent advised them beforehand. So a bit disappointed. Also we had asked for a sunny balcony. But no sun whatsoever. It seemed that most of the rooms don’t get any sun on that side of the building, that was the whole point of us choosing this hotel, so we could have our own privacy and pool in the sun, but unfortunately ended up having to go out onto the beach to be in the sun. We didn’t eat in the evening at the hotel as no atmosphere. We would have been the only people there. Many restaurants outside of the hotel which we would recommend with a friendly atmosphere and great value. Castello Infinity, Owner at Castello Infinity Suites, responded to this review Dear guest, thank you for sharing your detailed feedback.We’re glad you enjoyed the cleanliness of your suite and the friendliness of our team.Your comments are appreciated and will help us enhance the guest experience further.We wish you many wonderful memories from your honeymoon and look forward to welcoming you again. All the very best, Eri Chaita, Hotel Manager

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