Castello Village Resort

Recent Reviews: 1027

• User:570keithb

  Trip type: Couples

  Nice place but choose your rooms.

  01 Nov 2025

  We stayed here for a week in October 25.It's a large place with tiered accomodation winding down to the seafront path.Our room was right next to the pool with a single-glazed french window which - in summer and busy - would have been noisy into the small hours. As it was October, there wasn't anyone at the bar past 11!The people in the rooms either side smoked heavily which made our small balcony/terrace quite foggy. Yuk.A lot of other rooms had double-glazing so I expect it's a gradual process.There are some areas where it's a bit tatty and a few paving stones are dislodged.The pools are well-kept and the dining room clean & tidy.We only did B&B, but other guests had differing boards (why, though when there's loads of nice places within 5 mins walk?)It was ok for our stay. , Owner at Castello Village Resort, responded to this review Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you enjoyed the pools and found the dining areas clean and tidy. We appreciate your comments regarding room placement and balcony conditions, as well as the areas needing maintenance, which help us continue to improve the guest experience.Looking forward to have the opportunity to welcome you back and help you choose the room that best suits your preferences.Warm regards,The Castello Village Resort Team

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• User:Gill D

  Trip type: Family

  4th visit.

  25 Oct 2025

  Yet another review for castello village. This has been our 4th visit to this hotel. Simply because we love it ! This hotel offers you everything you need for a fabulous holiday. All the staff are fantastic !!! So warm, welcoming .anything they can do to make your holiday special they will do . Plenty of verity in the restaurant catering for everyone , hot or cold ! I absolutely rave about the rosted vegetables plus tomatoes in the morning .would like them more often please 🙏 😊. They seem to be improving the hotel bit by bit with new sunbeds, table's and chairs in the dinning area. If I had one negative thing it would be the public toilets .they really do need a revamp. Apart from that I'm very happy with everything else. Thanks again for yet another wonderful holiday 😀 I'm pretty sure we will be back. Castello Hotels, General Manager at Castello Village Resort, responded to this review Dear gilld623,It was such a pleasure to read your kind words. Thank you sincerely for your continued loyalty and for choosing Castello Village for the fourth time. We are truly delighted that you continue to enjoy your holidays with us and that our warm hospitality, restaurant variety, and ongoing improvements have all contributed to another memorable stay.Your lovely mention of the roasted vegetables and tomatoes made our culinary team smile. We’ll certainly keep your request in mind for the future!We also appreciate your constructive feedback regarding the public restrooms. Please rest assured that we take your comments seriously, and this area is already being considered as part of our ongoing enhancements to the property.On behalf of the entire Castello Village team, thank you once again for your wonderful review and trust in us. We look forward to welcoming you back soon for your next relaxing holiday with us.Cordially,Kalokyris IoannisFront Office Department

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• User:John M

  Trip type: Couples

  Fabulous week away

  25 Oct 2025

  Just got back from a 7 night stay in castello village resort and what a lovely place to stay in.The whole experience was a delight from start to finish, we arrived in the early hours and was greeted by Ava who booked us in and swiftly took us to our apartment and was surprised to see that some food was left for us in the fridge with us being a late arrival this I found to be a good idea.The apartment was very nice and clean and towels changed every day and the bed linen changed every second day was grateful for the air conditioning as the week we stayed was rather hot in October.The food in the restaurant was delicious and every day the main man Ervis was there to greet you with his charm an absolute assetThe only down side to the stay was we noticed that the walkways were starting to break up in places and also the main pool area the tiles were starting to break away but I assume this will be rectified in the closed seasonWe will be back again soon in this delightful little corner of crete Castello Hotels, General Manager at Castello Village Resort, responded to this review Dear Mr. John M,Thank you very much for sharing such a thoughtful review of your recent stay at Castello Village Resort. It’s wonderful to know that you enjoyed your week with us and that your experience was pleasant from the moment of arrival.We truly appreciate your kind words about our welcoming team,especially Eva and Ervis,as well as your recognition of the comfort, cleanliness, and thoughtful touches such as the late-night snack provided upon your arrival.We are also grateful for your feedback regarding the walkways and pool area. Your observations are very valuable to us, as they help ensure we continue to provide a high-quality environment for our guests.Thank you once again for your kind recommendation and for choosing our resort for your holiday in Crete. It would be our pleasure to welcome you back for another relaxing and memorable stay in the future.Cordially,Kalokyris IoannisFront Office Department

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• User:720karen

  Trip type: Family

  Fabulous

  24 Oct 2025

  Absolutely perfect holiday , location, ambience was great . Rooms nice with fabulous showers, close to the harbour. If you’re looking for somewhere relaxing this is the place to go. Castello Hotels, General Manager at Castello Village Resort, responded to this review Dear 720karen,Thank you very much for your kind review. We’re very pleased to know that you enjoyed your stay at Castello Village Resort,especially the relaxing atmosphere, convenient location near the harbour, and the comfort of your room.Your warm recommendation is greatly appreciated, and we look forward to welcoming you back soon for another peaceful holiday in Sissi.Cordially,Kalokyris IoannisFront Office Department

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• User:Carlaross_1982

  Trip type: Couples

  hot tub out of season when surrounding private pools couldn’t be used was a game changer

  17 Oct 2025

  3rd visit to sisi and castello. much later in the season than usual, so we opted for a hot tub in the village, as aposed to a private pool in the boutique. amazing week. not very disabled friendly. we had breakfast included, but as per my reviews, we don’t eat breakfast, therefore unable to report. in the boutique, private pool gives you pool towels. in the village, with a hot tub booking, you’re expected to use your bathing towel or bring your own. an outside towel and mat would have given my review an extra plus.beds incomfortable, but clean. drinks here well priced but vary from castellos. the evening entertainment was a great out of season addition. along with lydia and cornelia, they both oozed languages, pleasantries and enthusiasm. credit to the hotels.

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