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Cayo Exclusive Resort & Spa

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Cayo Exclusive Resort & Spa

locationElounda, Crete

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About Cayo Exclusive Resort & SpaAbout Cayo Exclusive Resort & Spa

Location

Situated off the beaten track, this resort welcomes guests in Plaka.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. The kitchenette comes with a mini fridge and a tea/coffee station. There is also a washing machine and a trouser press. A telephone, satellite television, a plug adapter and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, golf, fishing and horse riding. With windsurfing, jet skiing, paddle boating, canoeing, catamaraning and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the complex include a gym, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

Meals

The resort includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The resort accepts the following credit cards: VISA, AMEXCO and MasterCard.

Amenities at Cayo Exclusive Resort & Spa Amenities at Cayo Exclusive Resort & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

    • -

      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Catamaran

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

250 m

Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

319

Very Good

27

Average

15

Poor

4

Terrible

3

Recent Reviews: 368

  • User:ChilternExplorer

    Trip type: Couples

    Stunning resort run by an efficient and friendly team

    rating02 Mar 2026

    This is a beautiful resort run by a fanatic, friendly team of people. It really is stunning. The locations also brilliant. A gentle 5 minute walk down the hill to Plaka Beach. Full of lovely little places to eat and drink. Would really love to return but there were a couple of things that put us off, and I don’t think there’s much that can be done to resolve sadly. Firstly it is very windy on this part of the coast, and sadly as a shade lover, this made it difficult as the shades by the pool are very heavy and not able to move, and by your own private pool, there’s no moveable shade - and the shade screens they have beautifully built do not give full shade. Secondly think it’s also due to this wind that the pools are very cold. I actually don’t mind a cool pool, but during our stay there were a few days where I just couldn’t face going in. And the little pool at the villa was even colder. You can pay to heat it but the daily cost is high (which I know ties in with the sustainability objectives - so totally understandable). So it’s a real shame but for this traveller who needs shade, probably not able to return. Which genuinely makes me sad as it really is a super place!

  • User:arlene d

    Trip type: Couples

    Cayo Exclusive Resort & Spa. Outstanding Hotel & Staff!!

    rating20 Oct 2025

    Cayo Exclusive Resort & Spa ia a beautiful Hotel. Although we arrived after 1am Alex at reception made us feel welcome and showed us to our room where there was fruit, baklava water and a bottle of wine. We had an Executive room with private pool which was a bit chilly but had beautiful views across to Spinalonga Island. A lovely private place to relax and unwind. We were in room 208 and had sun on our terrace until around noon.The staff deserve special mention who without exception went out of their way to make our stay as comfortable and memorable as possible. The level of service was consistently outstanding.The food was very good. Breakfasts were generous, with plenty of variety, We were on a bed & breakfast basis but had a couple of meals in the hotel for lunch and dinner. We also ate in a couple of restaurants in nearby Plaka where there is plenty of choice of lovely bars and restaurants. This is a short walk down the hill but a shuttle is available if required where you can also find the private beach and beach bar.We could not fault this hotel and can hopefully return at some point in the future!! Nikolaos Kallergis , General Manager at Cayo Exclusive Resort & Spa, responded to this review Dear Arlene,Thank you ever so much for your glowing review and for choosing Cayo Exclusive Resort & Spa for your holiday.It’s truly heartwarming to know that Alex welcomed you with such care, even in the early hours—our team takes great pride in ensuring every moment of your stay begins and ends with comfort and kindness. I’m delighted that the thoughtful touches in your room made Room 208 is indeed a serene haven, and I’m so pleased you enjoyed its peaceful ambiance and the captivating views of Spinalonga Island. Your description of it as a “lovely private place to relax and unwind” beautifully captures the essence of what we hope every guest experiences.Your kind words about our staff mean the world to us. We are fortunate to have a team that genuinely cares and consistently strives to create memorable stays. I will make sure your compliments are shared with everyone—they will be thrilled to know they made a difference.It’s wonderful to hear that you enjoyed our breakfast offerings and had the chance to explore the charming village of Plaka. The blend of local flavors and the convenience of our shuttle service is something many guests appreciate, and I’m glad it added to your experience.We would be absolutely delighted to welcome you back in the future. Until then, please accept our warmest wishes and heartfelt thanks.Kind regards,Nikos KallergisHotel ManagerCayo Exclusive Resort & Spa

  • User:Lyn934

    Trip type: Couples

    Fantastic hotel in great location

    rating19 Oct 2025

    Location in is amazing set in the hills so the views are incredible, we booked a room with pool, but point to note £60euros per day to heat it, which was a bit disappointing, however the room was large and very comfortable, the bedroom is separated by a partition so there is a lot of lights at night from security lights. The staff are wonderful nothing to much trouble, we stayed half board this is buffet style but top quality food, no completes at all. There is a free shuttle service to a private section of the beach which is pebble but it us decked and really comfy bed and full bar service. Nikolaos Kallergis , General Manager at Cayo Exclusive Resort & Spa, responded to this review Dear Lyn,Thank you so much for your kind words and for taking the time to share your experience at Cayo Exclusive Resort & Spa.It’s a true pleasure to read that you found our location breathtaking and your room spacious and comfortable. The views from our hillside setting are indeed something special, and we’re delighted they added to your enjoyment.We appreciate your feedback regarding the pool heating cost and the lighting in the bedroom area. Your comments are invaluable and help us refine the experience we offer. Please rest assured that we are continuously reviewing such details to enhance our guests’ comfort.Your praise for our team means the world to us. We are fortunate to have colleagues who genuinely care and go above and beyond to make every stay memorable. I will be sure to pass on your kind words to them.It’s wonderful to know that you enjoyed our half-board offering and the private beach area. We take pride in curating high-quality cuisine and creating serene spaces for relaxation, and we’re thrilled that these aspects stood out during your stay.We hope to have the pleasure of welcoming you back to Cayo soon, perhaps with a few delightful surprises waiting for you.Warm regards,Nikos KallergisHotel ManagerCayo Exclusive Resort & Spa

  • User:ber c

    Trip type: Couples

    Cayo wonderful holiday

    rating06 Oct 2025

    Cayo was just perfect. The staff so friendly and welcoming and not intrusive. Our room was amazing and watching sunrise was incredible. I had the BEST head, neck, shoulder and back massage with Eleni, she has magical fingers!!!Thank you ☺️ Nikolaos Kallergis , General Manager at Cayo Exclusive Resort & Spa, responded to this review Dear Guest,Thank you for sharing such a lovely note—it’s a joy to know your time at Cayo Exclusive Resort & Spa felt just right.We’re thrilled that your room offered the perfect setting to greet the sunrise—those quiet, golden moments are truly magical here. Your kind words about our team mean a great deal to us; we take pride in offering warm hospitality that feels genuine and never overbearing.And Eleni will be absolutely delighted to hear your praise—her massage treatments are often described as transformative, and it’s wonderful to know she made such a lasting impression.We hope your memories of Cayo continue to bring a sense of calm and joy, and we’d be honoured to welcome you back whenever you’re ready for another escape.Warmest regards,Nikos KallergisHotel ManagerCayo Exclusive Resort & Spa

  • User:raykelly

    Trip type: Family

    Slice of heaven

    rating06 Oct 2025

    Well, what can I say about this beautiful hotel. It's my 2nd time to visit this year, first time with my husband and kids and second time with my mum and we were welcomed back like family. The views from this beautiful hotel are only matched by the warmth of the staff. Don't be fooled by the calm, laid-back atmosphere. This hotel runs like clockwork. Breakfast is a highlight with beautiful food and warm staff, a special thank you to Margarita for her kindness to myself and my mum each morning. Thank you too to all the staff, but special mentions for Saimira in housekeeping, Dana in reception and our darling Mythos, who is more than just a wonderful employee, she's a wonderful person. We will all definitely return at least once next year, but hopefully twice!!! Nikolaos Kallergis , General Manager at Cayo Exclusive Resort & Spa, responded to this review Dear Mrs. Kelly,What a joy it was to welcome you back to Cayo Exclusive Resort & Spa—not once, but twice in the same year! Seeing you return, first with your husband and children, and then with your lovely mum, was truly heartwarming. Your loyalty and kindness mean the world to us, and we felt as though we were greeting a dear friend rather than a guest.Your words beautifully capture the essence of Cayo, and we’re so grateful for your appreciation of the views, the calm atmosphere, and the seamless service behind it all. It’s especially touching to hear how our team made you feel at home—thank you for your kind mentions of Margarita, Saimira, Dana, and of course, our beloved Myrto. Each of them will be deeply moved by your recognition.We’re already looking forward to your next visit—whether once or twice next year, it will be our absolute pleasure to welcome you again with open arms and warm smiles.With heartfelt thanks,Nikos KallergisHotel ManagerCayo Exclusive Resort & Spa

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