Creta Verano

Recent Reviews: 200

• User:George D

  Trip type: Friends getaway

  The Manager - EXTREMELY Rude, Threatening and Immature From the Get Go. Below Average Hotel, Horrible Manager. AVOID

  02 Oct 2025

  From the moment we entered the hotel it took us 15 minutes to even see a member of staff. When the manager came down to check us in he was EXTREMELY rude to the point I genuinely thought he could be putting on some sort of act or joke. I was there with 5 male friends and from the get go he began immediately insulting us and when we asked what his problem is he let us know he’s more than happy to immediately kick us out and keep our money. His attitude and behaviour was abysmal and by this point all we had done was walk into the hotel and wait ages to see someone. When anyone of us would attempt to speak to him he would tell us to “shut up or leave” and this was still whilst we were attempting to check in, this is when we called him out on his attitude and his threats were made. “You don’t like my attitude? Leave, f*ck off”. An absolute immature rude man-child, we are paying customers of your sh*tty hotel, at least give us a slither of respect. We noticed he would only ever do this to male customers and witnessed him acting the same way to other groups of lads. You could practically whisper in your room and he would come up and give you a noice complaint and threaten to kick you out. He needs to be shut down, fired and banned from working in any hospitality roles, it’s a shame because the actual hotel itself wasn’t bad but was completely spoiled by his constant rude immaturity

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• User:DangisTu

  Trip type: Friends getaway

  Could be better managed

  03 Oct 2023

  The location of the hotel is in a good part of the city, practically in the center. Bars are nearby, a shopping center is nearby and buses stop nearby. The road to the sea is quite straight, about 900 m. The service left a double impression, some are unpleasant and keep pointing to some internal rules that this is not allowed, that is not allowed, while the other is pleasant to communicate with. The rooms are small, small enough to store furniture, clothes and things. But they are well managed and maintained. You won't get water or anything else, you have to buy everything. The beds are hard, the metal is covered with plastic, there are no mattresses or padding, and you have to bring your own towels or daily ones from the room. The pool is suitable for swimming, too small for swimming. The territory is compact, well maintained and tidy. There's nothing wrong with the food :( it lacks taste, just like diet light food. Daily choice of fish and meat, and potatoes/rice/pasta. A lot of vegetables, just chopped, practically without spices, although you can add soy or oil or vinegar. Our attention it was clean and tidy - that's all good. We were disappointed with the food, drinks too. The bar has nothing, it's the wrong time, it's something else. Brandy (local) ran out on the first day, beer after a few days. I didn't like that they lied - it will be tomorrow , there is no tomorrow, etc.

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• User:Tracey J

  Trip type:

  Great family run little gem

  17 Oct 2022

  A lovely family run hotel that were very friendly and made us feel comfortable. Food was home made offering traditional dishes freshly cooked, rooms where very clean and the pool was also kept well and the sunbeds were washed down regularly, it’s on the outskirts of the old town with lots of tavernas within walking distance. I would definitely use this little gem again

• User:Harry E

  Trip type: Couples

  Very worth it

  14 Sept 2022

  Very good standard of rooms considering the price, pool is quiet and peaceful (we came in September) and the family who run the hotel are more than accommodating, recommending various places around Malia and the reachable area of the island (via quad bike). The youngest member of the family, Jon, who worked the bar most nights was particularly helpful - giving us the best places to eat and drink depending on what type of dynamic we were after. Very very accommodating. Small and personal so great for getting away from the noise of the strip while still being a short walk away. Would particularly recommend for couples who want the party aspect while still being able to have calm days and nights when desired… we had an excellent stay.

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• User:Explore29698209372

  Trip type: Solo travel

  Good hotel

  12 Sept 2022

  I liked this hotel. Good, comfy place. Staff is good, lovely people. You can have good conversations with them. Meals are good as well. In spite of the fact that this is a three star hotel it's all good here. Sea is nearby, approximately 20 minutes walk.