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Giannoulis Santa Marina Beach

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Giannoulis Santa Marina Beach

locationAghia Marina, Crete

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About  Giannoulis Santa Marina BeachAbout Giannoulis Santa Marina Beach

Location

Centrally located in Agia Marina, this hotel is right on the beach.

Facility

The hotel has a lift and features 188 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball and horse riding. With water skiing, jet skiing and diving available, fans of water sports will have plenty to choose from. Banana boat rides and snorkelling are organised by third-party operators. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a hammam, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. The hotel offers a wide range of catering options. Bed and breakfast, half board and all-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

 Amenities at Giannoulis Santa Marina Beach Amenities at Giannoulis Santa Marina Beach

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Banana Boat

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

509

Very Good

322

Average

154

Poor

51

Terrible

34

Recent Reviews: 1070

  • User:emilie å

    Trip type: Couples

    April 2026

    rating18 Apr 2026

    We just arriwed home after spending a week here and even tho it was early in the season we had a lovely time at this hotell. It was clean and tidy, and very good service and the food was really good and you could always find something to eat. All the staff was so nice and friendly and eager to help! Special thanks to Hara (the name means happy in greek) so we called her happy because she was always smiling and so serviceminded and friendly and made our stay even better 🩷. Michallis in the mainbar was also so nice and the other barman in the poolbar witch we unfortunally forgot the name of. Do not hesitate to book, you will have a lovely stay.
  • User:Joel L

    Trip type: Couples

    Magical break by the sea

    rating25 Oct 2025

    Myself and my partner have spent the last fortnight at the Giannoulis Santa Marina Beach Hotel and we loved every minute of our stay. The hotel was clean, comfortable and welcoming. We had a beach side view room which had an impeccable view of the coast, Agii Theodori island and the mountains behind us. The room itself, while small, was clean and has a modern bathroom fitting which was more than enough for us. The restaurant buffet was great and while the selection of foods was smaller than other places we have stayed at, the quality of the food was some of the best with both local and international foods available. The choice of drinks from the all-inclusive was decent too with beer, wines and a good selection of cocktails on the menu. Probably the best part of the hotel is it's staff. Throughout the holiday the hotel staff were extremely friendly, helpful and just pleasant to communicate with. I have to especially mention the guest relations manager Charoula. During our stay I had planned to propose to my partner and Charoula helped to organise a private meal for us both at the hotel in which the staff had decorated a section on the outdoor area by the beach. Manoussos waited during the meal and was very friendly and funny which made the moment all the more special. In all I can see this was one of the most special holidays we have been on and the staff and the hotel made it all the more so. Ch Katsi, Guest Services / Front Office at Giannoulis Santa Marina Beach, responded to this review Dear Guest,It is a great honour for us that you gave us such a positive review. Your appreciation for the entire staff is very valuable.We are glad that you had a wonderful experience during your stay and please kindly note that we will be at your disposal to host you again in the future.Whenever you decide to come back, please be rest assured that you will be met with our personal attention and care throughout your stay , and we will try our utmost to secure relaxing and memorable holidays.SincerelyGuest Relations ManagerCharoula Katsigianni
  • User:V2751KQsueh

    Trip type: Solo travel

    Fantastic end of season break

    rating24 Oct 2025

    Just spent a fantastic week here. Yes the rooms are small but perfectly adequate, comfortable and spotlessly clean. The towels were changed every day and the bedding every other day.I found the food to be very good. The buffet is not large but I think it is quality over quantity. The salad section is particularly good. The beach is lovely and there were plenty of sunbeds available but it was end of season and I didn’t notice anyone reserving them. The best thing about the hotel is the staff. Whether that be staff on reception, housekeeping, in the restaurant or the bars, all of the staff are so lovely and helpful. This means the world particularly when you are a solo traveler.I will definitely be back at some point :)
  • User:Dingdong51

    Trip type: Couples

    Wonderful Crete and Chania

    rating24 Oct 2025

    This was our first time in Crete. We both had an absolutely lovely time, right at the end of the season, as we got back yesterday. Picked this hotel as wanted to be on the beach (it really is if you stay at the main building, which we did) but near to public transport (right outside the door!). We chose half board option as usually out and about during the day and not big drinkers. Staff absolutely lovely- so helpful- much more so than other hotels we've stayed in. Cleaners did a great job of keeping our room clean and tidy. Buffet food good, breakfast very good. Lovely to be able to sit on the patio, almost on the beach, in the sun to have breakfast. We didn't use the pools as went in the sea quite a bit. No fighting over sun loungers as there were plenty- although we were too busy to lounge that much! We watched the evening entertainment on 2 occasions, there was a really good violinist on one night. The barman did an excellent Aperol Spritz too! Lovely, sandy beach and lots of bars/tavernas to have a beer/food at. We walked about 4 km as the beach is a long one in Chania Bay- a really lovely way to spend a couple of hours. The bus into Chania takes about 20 mins and only costs 2 euros- a must- as "Hania" is fab! The hotel organised car hire for us- which was so convenient and we took the car up into the mountains. We also went to Falanarsa Bay- but I believe Elafonissi or Balos might be more impressive. Samaria Gorge is stunning and a place we will definitely return to. We were very sad to leave and will definitely return Ch Katsi, Guest Services / Front Office at Giannoulis Santa Marina Beach, responded to this review Dear Guests, Thank you very much for your kind review regarding our Hotel.We are grateful every time we read such an excellent comment.It is an honour and pleasure for 'Giannoulis Santa Marina Beach' resort to know that your experience during your stay at our Hotel was a beautiful one for you.The entire staff makes every effort to meet the expectations of all its guests.Whenever you decide to come back , please kindly note that we will be at your disposal in order to fulfil your wishes.Until next time we meet again, we send you our warmest greetings!!!SincerelyCharoula KatsigianniGuest Relations Manager
  • User:Carl W

    Trip type: Couples

    Overbooked get them through the door and out

    rating21 Oct 2025

    As the previous review, we also ended up in another hotel for 2 days. Problem with plumbing? What a load of C*** (pun intended). They know straight away that it would be sorted 2 days later at 12 noon! . Speaking to other guests who booked through Jet2 they had the same issue. Looks like they over booked. We did get a free "A la carte" meal which i would say was the best part of the holiday. The food and service was perfect and the food was hot (not like a lot of the inclusive meals) If you wanted a sun lounger on the beach you had to get up really early to beat other guests from putting towels on them!. Sea view room was ok but a little bit small. Good job i haven't seen my feet for a while due to having a large belly, you couldn't bend over to wash them anyway due to the bathroom being on the small side too. All inclusive but you have to pay for the safe. Overall wasted 2 days holiday due to being moved, just spoiled a what was to be a relaxing holiday.

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