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Grecotel Luxme White

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Grecotel Luxme White

locationRethymnon, Crete

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About  Grecotel Luxme WhiteAbout Grecotel Luxme White

Location

Ideal for beach holidaymakers, families, young people and singles, this resort is located outside of Rethymnon, right by the sea. The centre can be reached within around 9 km. Public transport stops are just outside the door.

Facility

The resort was modernised in 2021. 264 rooms are available. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cash machine. Wireless internet access (no extra charge) is provided in public areas. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service (for a fee), a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a hotel doctor. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed or a king-size bed. Separate bedrooms are available. For young travellers, children's beds can be provided. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. The complex has non-smoking rooms.

Sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 11 outdoor pools, while children have a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. The resort offers a comprehensive sports programme, including bocce. For a fee, guests can also enjoy cycling/mountain biking, tennis and horse riding. A number of sports are available, including water sports such as snorkelling and water aerobics. For a fee, guests can also enjoy jet skiing, diving and parasailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, darts, yoga, aerobics and pilates. The resort offers a range of facilities in the wellness area. Options include a sauna and, for an additional fee, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include an à-la-carte restaurant, a café, a bar and a lobby bar. All-inclusive can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Gluten-free meals, vegetarian dishes, children's meals, lactose-free food and vegan food can be prepared on request. Baby food (on request) provides for little ones' well being. The resort also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The resort accepts payment by major credit cards.

 Amenities at Grecotel Luxme White Amenities at Grecotel Luxme White

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Kids Club

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Meals

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      All inclusive

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      Set menu dinner

  • Sport/Entertainment

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      Aerobics

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      Bocce

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Horse Riding

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      Jet Skiing

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      Massage

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

0 m

City Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1640

Very Good

431

Average

171

Poor

58

Terrible

41

Recent Reviews: 2341

  • User:Excursion47414083565

    Trip type: Couples

    Visually stunning, but not a seamless 5-star experience

    rating13 Apr 2026

    visited with my partner at the end of July last year on an all-inclusive basis. While the hotel is undeniably beautiful, the overall experience unfortunately did not meet the standard we would expect from a 5-star resort. Having previously stayed at Sani Dunes, Ikos, and other luxury properties, I feel I have a clear benchmark for what a seamless 5-star experience should look like.Areas for improvement:The restaurant booking system was a significant frustration. The heavy reliance on the app proved difficult, particularly as many restaurants were already fully booked on arrival (we later learned reservations should be 7 days in advance). This resulted in repeated trips to reception to organise dinner, which felt unnecessarily time-consuming. While the team were polite, being asked to return at different times depending on staff availability made the process feel far from the smooth experience expected at this level.There were also no frozen cocktails or fresh smoothies available.No adults only areas aside from one restaurant. So there was no clear space to escape families, and the main pool areas—particularly the activity pool—often felt overcrowded and less refined than expected.The activity programme was extremely limited, with little beyond aqua aerobics. Given the hotel’s more remote location, this left long periods with very little to do, so we were quite bored at times.Food quality was inconsistent across the restaurants. At the Italian restaurant, for example, our food arrived before our drinks. When we briefly left the table to get a glass of wine ourselves from the buffet restaurant, we were reprimanded by a sommelier, which felt unnecessary and unprofessional.Sunbed management was also problematic. While the hotel enforces a no-reservation policy, in practice this led to guests rushing to secure beds early in the morning. On several days, we had to take turns at breakfast just to ensure we had somewhere to sit.The pool areas themselves were not always as well maintained as they appeared online. The in-water sun beds, while visually appealing, were often used for eating by families, which impacted the cleanliness and overall feel of the space.Pool service was inconsistent, with drinks frequently delayed or forgotten altogether unless followed up in person.The minibar did not include alcohol, which again felt out of keeping with expectations for a premium all-inclusive offering.Housekeeping was somewhat irregular, with rooms often not serviced until mid-afternoon.There was also a lack of clear communication regarding daily activities and themed dining (such as the Tavernaki BBQ lunches), which meant we unfortunately missed out on experiences we would have otherwise enjoyed.Evening entertainment was underwhelming. While there was occasionally live music or a DJ at the sunset bar, the atmosphere felt unbalanced—the speakers were excessively loud, making it difficult to enjoy, and the space itself was often too full to comfortably access.What the hotel does well:The rooms are modern, spacious, and very well designed.The beach bar stood out for both the quality of cocktails and the friendliness of the staff.Grecofarm was a highlight—unique, well executed, and a genuinely enjoyable experience.The White adults only restaurant offered a high-quality dining experience, with excellent food and wine pairing.The hotel itself is visually stunning, with a beautiful sandy beach and very well-designed restaurant settings.The drinks selection overall was strong, with high-quality branded spirits, and the sommelier in the main areas was knowledgeable and helpful.Most importantly, the staff across the resort were consistently polite and clearly making a genuine effort to provide a good experience. In particular, the gentleman who welcomed us at reception went above and beyond to ensure we were looked after throughout our stay.Overall:It is a real shame, as the hotel has all the foundations of a fantastic resort—the design, setting, and staff are all strong. However, the overall organisation and guest experience do not yet match what would be expected from a 5-star property.With improvements such as a more seamless reservation system, clearer communication, a stronger activity programme, and the introduction of dedicated adults-only areas, this could easily become a standout destination.I have recently been considering a stay at Corfu Imperial Grecotel Luxury Resort, but do feel slightly hesitant given the above, and would hope these inconsistencies are not reflective across the wider Grecotel portfolio.
  • User:Lauren B

    Trip type: Couples

    The best time

    rating29 Jan 2026

    Where do I start, this hotel is probably one of the best ones I have stayed at in a very long time. Everything from the service, to the food, to the location of the hotel was great, not forgetting the beautiful sunsets every evening, wow absolutely incredible! Staff that work here really do want you to have a good experience. When we arrived, we was greeted with hot towels and a Greek juice, the lady at reception went through everything to the pool opening times, restaurants, evening entertainment etc. We checked into our room and it was spotless, the fridge was stocked daily (this is included in your all inclusive) and fresh towels and beach towels were given daily too. The only down side I would say was the bath was on the small side and where the shower head was placed it made it difficult to have a shower and not chuck water everywhere. The food was great, we stayed for 7 nights and only went to the buffet restaurant once in the evening but had buffet lunch most days, fresh salads, fresh pizza, pasta, meats, seafood and vegetarian options (this place even had a unlimited wine room). The omelette lady is great, be sure to tip her! Service was quick and waiters and waitress were attentive. The 5 other restaurants were amazing, Greek, Asian, Seafood (The lobster pasta, wow!!), Italian and the La Carte 'The White' was absolutely spectacular, honestly could not fault the food. Down below from the pool on the beach they have a snack bar offering unlimited crepes, waffles, smoothies and ice creams again, all made fresh to your choice. The gym was good, my partner used the outdoor gym daily with beautiful sea views. Entertainment was really good, some nights they had a DJ, a saxophone player or live singers. The bar was also very good, they used proper alcohol, not cheap brands. The one thing I liked about this hotel is they are HOT on sunbeds. You are not allowed to mark your towels on sunbeds and walk off and this rule is valid until 10am. My partner and I are early birds so we would be down for breakfast at 7:30am and by the pool by 8:30am but the pool didn't really get busy until 9am, so plenty of time to get down for breakfast and then pick the sunbeds you want for the day. I am surprised this isn't an adults only hotel, if you plan on bring your child there isn't much for them to do. The beach is great, sandy and beautiful with water sports at the far end to the left of the hotel. Overall a great holiday and an amazing hotel, my partner and I will be sure to come back soon.
  • User:Hannah R

    Trip type: Family

    Perfection

    rating10 Nov 2025

    This place is wonderful, just go! It's immaculately clean, beautifully planted and the lighting at night is stunning. The staff really make it though, nothing was too much trouble, so friendly and genuinely wanted to make sure everything was perfect for us. Michaelis who brings cocktails to the beach must be telepathic as he miraculously popped up every time we fancied something, and was just lovely. The restaurant staff are so well informed about ingredients of their dishes, and where puddings had gelatin in were able to provide alternatives. The lady on the desk helped me out when I had a cigarette crisis getting some delivered for me, what a super star! The cocktails were great, all made with branded spirits, and the waffle / crepe snack place down by the beach was divine, there's even a choclatier in the foyer area with truffles and cakes, and a snack bar open til 1am in case you get peckish after a few drinks. Also, everything is included, literally, no extras for anything (unless you require room service or laundry services), there were 4 bottles of water placed in the fridge every day so you don't have to go to the shop for that, although there is a well stocked shop on site so you've no need to leave the hotel for anything if you don't wish to. The only downside I suppose is there's not much in walking distance of the hotel, not anything they can do anything about tho, and if you do want to go for a mooch round the old town the bus stop is straight outside and takes about 15 mins, and drops you back off right outside too. We only went out once as our plan was to have an entirely relaxed week with nothing to do or think about and we couldn't have picked a better place for that. Thank you so much to all the staff that made it a wonderful week. Vardis Kontorinis, General Manager at Grecotel LUXME White, responded to this review Dear Hannah R,Thank you so much for your wonderful and detailed review. We are absolutely delighted to read how much you enjoyed your stay with us and that you found Grecotel LUXME White to be a truly relaxing and carefree escape.It is heartwarming to know that our team contributed to making your holiday so special. Your kind words about the friendliness and attentiveness of our staff — from the reception to the restaurants and beach service — mean the world to us. We will be sure to share your lovely compliments with Michalis and the rest of the team, who will be thrilled to know they helped make your stay memorable.We are equally pleased that you appreciated the beauty of our resort, the immaculate cleanliness, the evening atmosphere, and our culinary experiences.It was a true pleasure having you with us, and we sincerely hope to welcome you back soon for another unforgettable stay. Warm regards,Vardis KontorinisGeneral Manager
  • User:Andrzej R

    Trip type: Family

    5* Excellence

    rating03 Nov 2025

    Outstanding and sophisticated holiday resort with outstanding service. Staff showed a genuine desire to provide as enjoyable an experience as possible. Genuine 5* standards all round. Vardis Kontorinis, General Manager at Grecotel LUXME White, responded to this review Dear Andrzej R,Thank you very much for your wonderful review and for sharing such kind words about your stay at Grecotel LUXME White. We are delighted to know that you found our resort outstanding in both service and atmosphere, and that our team’s genuine hospitality contributed to an enjoyable and memorable experience.Your recognition of our 5-star standards means a great deal to us, and we truly look forward to welcoming you back soon for another exceptional stay.Warm regards,Vardis KontorinisGeneral Manager
  • User:Andy D

    Trip type: Family

    Family holiday

    rating03 Nov 2025

    We had a lovely experience staying ay your hotel for our holiday.The hotel and accommodation is beautiful and the staff were brilliant.We would definitely visit your hotel again and would recommend to our friends and family. Vardis Kontorinis, General Manager at Grecotel LUXME White, responded to this review Dear Andy D,Thank you so much for your lovely feedback and for choosing Grecotel LUXME White for your holiday. We are delighted to know that you enjoyed your stay, appreciated our beautiful surroundings, and felt so well cared for by our team.Your kind words and recommendation mean a great deal to us, and we truly look forward to welcoming you back soon for another relaxing and memorable stay by the sea.Warm regards,Vardis KontorinisGeneral Manager

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