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Hotel Helena

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Hotel Helena

locationChania City, Crete

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About Hotel HelenaAbout Hotel Helena

Location

This hotel welcomes guests in Chania.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, a TV room, medical assistance, a transfer service and room service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Parking spaces are available to guests travelling by car (no extra charge).

Rooms

Many units feature a sea view, which creates a particularly lovely ambience. Rooms include a double bed. Extra beds can be requested. WiFi (no extra charge) comes as standard in the rooms. The hotel has non-smoking rooms.

Amenities at Hotel Helena Amenities at Hotel Helena

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Hotel Safe

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      Medical Assistance

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

    • -

      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

77

Very Good

28

Average

4

Poor

4

Terrible

2

Recent Reviews: 115

  • User:davanian

    Trip type: Couples

    What a find.

    rating30 May 2025

    Had a top floor room with a view to die for, close to the harbour quite rustic with modern bathroom.Booking direct was easy with assistance / advice on parking and an early check in, rapid response to a few emails.Warned prior that there was no lift but had assistance with bags etc.Service wise, for our stay of a couple of nights George was a mine of information and assistance, very much appreciated.

  • User:clareawasw

    Trip type: Couples

    Friendly and lovely hotel

    rating04 Sept 2024

    We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.

  • User:499lizt

    Trip type: Solo travel

    Perfect Location with Exceptional Service

    rating18 Oct 2023

    This hotel is in the perfect location overlooking the Venetian harbour and my room had one of the best views I have ever had out of a hotel window. But what really makes this hotel so exceptional, is George, who runs the hotel for his family. When I arrived, I had left my suitcase at a shop several streets away and George actually came back with me to collect my case. He was the perfect host, showed me up to my room and explained how everything worked. He was also brilliant at helping me plan my stay, sorting out bus timetables, opening times, recommendations and locations of all the places I wanted to visit. George's knowledge and help made a huge difference it really enabled me to get the very best out of my visit. And I also enjoyed practising my Greek with him!

  • User:theowl2006

    Trip type: Solo travel

    Perfect stay for first time visitor

    rating15 Oct 2023

    My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.

  • User:AC946n

    Trip type:

    Amazing location, price, and service

    rating17 Sept 2023

    I was skeptical because this hotel was a lot less expensive than other hotels when I booked, but I'm SO happy I did! You cannot get a more perfect location in Chania, right off of the harbor, and for the price, it was an absolute steal! The hotel is quiet and convenient and my room had the most incredible view. Importantly, the air conditioning worked great and the housekeeping was very good. Above all though, George is an absolute gem! He was friendly and provided great recommendations for dinner nearby. I wouldn't want to stay anywhere else in Chania!

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