Idomeneas Apartments

Recent Reviews: 566

• User:Judy C

  Trip type: Couples

  Not up to usual BW hotel.

  15 Apr 2026

  We asked for a king bed room by calling the hotel when we reserved. When we arrived we were given a king bed room BUT the bathtub had mold around the tub. When I went doown, we were given the option of 2 queen beds. Uponinspected, the bathroom in that room had a very nasty tub and shower surrond but only a few spots of mold. I cleaned the tub rather than go back to request another room and we were too tired that late in the day to look for another hotel. The trash can was still full from the previous guests or from a hotel employee. One of the two beds had a stain that looked like an animal had peed on it in the center. The lady at the front desk tried to be helpful at the beginnin of our check in but did not respond to my suggestion that a simple spray could eliminate the mold. At the top of the stairs to 2nd floor was dirty laundry. We will not make another reservation at this location and certainly not recommend it to others. Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review Dear Guest,Thank you for your feedback. We are pleased to hear that our front desk team made an effort to assist during check in. Your concerns regarding room cleanliness, bathroom condition, and overall upkeep have been noted and will be reviewed with our housekeeping and management teams to ensure higher standards are maintained. Providing a clean and comfortable stay is very important to us. We appreciate your input and look forward to welcoming you back again for an improved experience.Sincerely, Hotel Manager

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• User:Collette T

  Trip type: Family

  Do not stay

  28 Jun 2025

  Our room was filthy, had roaches, zero water pressure in the shower, smelled like mildew. Beds were so firm it was awful. Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager

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• User:Gale T

  Trip type: Family

  Disgusting

  24 Jun 2025

  The breakfast was good and the lady attending to it was very nice and kept everything stocked and clean. Our room was the terrible! Mold on ceiling in bathroom and one spot out by beds. The bathe mat for in the tub was also moldy. Nothing in the room was clean. Would not set in the filthy chair. Towels were worn and a must smell. The air conditioner vents were absolutely disgusting. Would not ever stay there again. Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review Dear Guest,We are truly sorry to hear about the condition of your room and understand how upsetting that must have been. Your kind words about the breakfast and the attentive staff member are appreciated. Your feedback is valuable and will help guide necessary improvements to better serve our guests.Sincerely, Hotel Manager

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• User:johannap557

  Trip type: Couples

  Good location for one night stay over

  04 May 2025

  The location is very good since it is right off I95. We stayed one night. There are restaurants close by which is good. The room is clean but tired and need updating. There was mold on the ceilings and in the bathroom. There were also many stains in the bathroom. The carpet was very grungy. The fridge size is very good. Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review Dear Guest,Thank you for highlighting our convenient location and spacious fridge. We’re glad you found the room clean but apologize for the mold, stains, and worn carpeting. Your feedback on needed updates is invaluable, and we’re scheduling ceiling and bathroom repairs, carpet replacement, and décor refreshes. We appreciate you staying with us and hope you’ll notice these improvements on your next visit.Sincerely, Hotel Manager

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• User:Marian W

  Trip type: Family

  Don’t do it.

  11 Dec 2024

  Horrible place to stay unless it is Halloween. Dark and scarry corridors. Noise outside, men yelling. Room was dirty. They have smoking rooms. Towels were very old. Microwave door was sticky. Long walk outside to get into lobby. Not worth the money Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review Dear Maria,Thank you for taking the time to share your experience with us. We are disappointed to hear that your stay did not meet your expectations and would like to apologize for the inconvenience caused. We take your feedback seriously and will share it with our team for further improvements. We hope you will give us another chance to provide a better experience in the future.Sincerely,Hotel Manager

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