Iliana

Recent Reviews: 285

• User:Ian B

  Trip type: Couples

  Great location, lovely people, fantastic food. Visit Panormos!

  12 Nov 2025

  Great location in the heart of Panormos, an easy walk to the beaches, tavernas, supermarkets, taxi rank and the bus stop to get to Rethymno (buy your tickets in any supermarket). The hotel is clean and well maintained and the breakfasts are excellent (note, breakfast is not included in the room price). The staff all speak excellent English, are very friendly and nothing is too much trouble. I don't often revisit holiday destinations, but this one, I would.

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• User:MortonSue

  Trip type: Couples

  The best holiday

  24 Oct 2025

  We found from arrival and the time we left everyone was so friendly and welcoming. We were helped by the gentleman at the dest regarding local buses and routes to take which was great as it was the first time we had visited Crete and hopefully will not be the last. The hotel accommodation was great we had an apartment with 2 balconies with fantastic views. We chose a self catering option to give us the flexibility of trips out.The ladies came in everyday to replenish any bits needed and empty the bins. Our trip was for 10 days and the bedding and towels changed regularly. I cannot give this hotel a higher rating sadly, the area also of Panorma was lovely it gave me Mama Mia vibes😍with the Tavernas, we had meals every day and cannot complain at all with the quality and portion size again everyone was so friendly and welcoming. Thank You to everyone for making this holiday special.

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• User:Z B

  Trip type: Solo travel

  Fantastic clean and friendly apartment hotel

  15 Oct 2025

  What a wonderful apartment hotel. They describe themselves as basic but clean. i don't think they are basic at all. The rooms are a good size, I had a lovely balcony overlooking the pool, all the kitchen equiment I needed and the bed was very comfy. Andreas and his family were chariming and the breaakfast provided had a very extensive choice. The staff are all very friendly and knowledgable about where to go and how to get there. The hotel is very central and only spitting distance from Tavernas, shops and the beach. The pool was small but really lovely for a few gentl lengths up and down first thing in the morning or just to cool off after a day in the sunshine. The rooms were well kept and the bins emptied daily. I loved that there was also a book exchnage where you could borrow or swap a book. The atmosphere in the hotel was relaxed and very friendly. i will definitely come back. The only slight improvement that could have been made to may room was that rather than a walk in shower I had a half seated bath. It had a shower above it but it was very high to step into and the taps were placed awkwardly so it wasn't easy to stand up and shower. This was a minor point and would definitely not stop me from coming back. Thank you so much for a wonderful and relaxing stay

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• User:GoPlaces26632973842

  Trip type: Couples

  Relaxing stay

  11 Oct 2025

  We booked this hotel due the multitude of 5 star reviews - I don’t think it warrants a 5 star review personally but let’s remember that this hotel is a 2 star establishment and it is a very good 2 star place. Starting with the positives:The location is fantastic right in the middle of the village and close to restaurants, supermarkets and the beach.The breakfast is wonderful - fresh bread, breadsticks, cheese, ham, boiled eggs, veg, Greek yoghurt, honey, cereal, hot food and pastries plus tea, coffee and juice.The one bed apartment we had was large with plenty of storage and comfortable beds. Bins emptied every day.The hotel was small, friendly and quiet which aided a great nights sleep. And now the negatives:The towel changes are meant to be every 3 days but we waited 5 on one occasion and had to ask. In my opinion towels should be changed on request or every 2 days at least. The pool and sunbed area is small so often there were no beds available. The balcony on our room was small as was the kitchenette area. Breakfast was often very busy with a wait for a table or then a queue for the excellent but slow coffee machine. Some of the rooms have shared balconies which isn’t disclosed - in my opinion these rooms should be charged less for. We got assigned one on our late arrival and the following morning we requested a room change which was given after a bit of a discussion!The showers are typically Greek and cannot be held up on the wall so you have to hold it in your hand and end up soaking the floor! All in all we had a lovely holiday - we hired a car from the place opposite and visited many tourist places much cheaper than the organised tours. In the village we enjoyed many restaurants with favourites being Locus Deli, Maki’s and Geronymous.We found Panormos a bit too small for 2 weeks but enjoyed the quaintness of the village.There is a lovely dog on the property next door who we bought tennis balks for and played with him daily. I’d be grateful if others could do the same!

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• User:buccanee

  Trip type: Couples

  Important info for all TUI customers

  08 Oct 2025

  What a delightful pace . This hotel is very Greek , it's clean , comfortable and quirky. Not recommended for people with walking difficulties, too many stairs and trip hazards .We had a 1 bed apartment, the double / king is two singles pushed together not uncomfortable.TV in bedroom picks up netflix , sky news .The kitchen is very well equipped, the oven is only a small counter job . There's no chopping board? But the village provides all the eating out you need two outstanding ones Locus being one . Great bakery ! The shower / bathroom is small and basic , but it does the job .The pool area is quiet and relaxing ,comfy sunbeds and umbrellas, the pool is unheated and not suitable for small children without an adult . 3 beaches in walking distance, one offers beds & umbrella's .Now info for TUI customers.... Your holiday is cheap because of the night flights , we flew from Manchester and arrived here at 1.30am , brutal!! Check out time is 11am , you have the use of the pool / sunbathing area , there's two showers / toilets down at reception you can use and seating if needed indoors . We asked if we could keep our rooms for longer aswell as other guests, the answer is no it's booked . This is untrue we saw rooms vacated and not cleaned or occupied for two days ! I was also informed you could pay an extra day , not in our case . Look on Booking.com prices are very reasonable inline with UK budget hotels . Our pickup time was 8.20 pm , it's a long day to hang about . All in all ,yes I would stay here again , loved the village , local bus services. But I would organise my own travel and transfers , I'm sure I can match or better TUI ?

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