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Kernos Beach

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Kernos Beach

locationMalia, Crete

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About Kernos BeachAbout Kernos Beach

Location

This hotel is situated in a natural environment, the main building and bungalows surrounded by lush green gardens.

Facility

Guests have a choice of 271 non-smoking rooms. Friendly staff are available at the reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. The grounds of the bungalow complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. For a fee, extra beds or children's beds can be provided for little travellers. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. 1 family room is available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The complex offers outdoor sports, including cycling/mountain biking, tennis, bocce and beach volleyball. Sport and leisure facilities at the complex include a gym, table tennis and billiards. A spa and massage treatments are available in the wellness area. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a restaurant, a breakfast room, a bar and a lobby bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Kernos Beach Amenities at Kernos Beach

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Additional hygiene measures in catering

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      Additional safety measures in catering

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Banana Boat

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Golf

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      Gym

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      Jet Skiing

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Golf Course

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

289

Very Good

235

Average

74

Poor

34

Terrible

28

Recent Reviews: 660

  • User:Pete J

    Trip type: Family

    Rain didn’t damper our trip

    rating24 Apr 2026

    Staff was fantastic. The weather in late April did not allow us to take advantage of the outdoor amenities. But the location allowed for easy walking to restaurants and shops.

  • User:donnaoverton65

    Trip type: Friends getaway

    Great location, poor restaurant.

    rating18 Oct 2025

    Just back from a wonderful break with friends to this beautifully situated hotel, right by the sea and it’s sandy beach. However that is about where the positives stopped. There are no lifts, and no offer of help to carry luggage to rooms. Rooms with sea views have no sun at all, bungalows have a bit of ground and you can find the sun, so mountain facing rooms have the best sun.Rooms in the main building are, in my opinion poorly lit, only one pillow each, but staff happy to bring extra on request, no kettle/tea or coffee making facilities, some kettles are available if asked for but they are limited. Footpaths around the site also poorly lit! Then there’s the restaurant, cold/lukewarm food, the variety of food is fine, lovely salads etc. but the ‘hot’ selection was heated by burners not heat lamps or water baths, so no way it could be kept pipping hot! So, so disappointing for a 4-5star hotel, it could have been so much better. Staff average, the taverna was a good find which was on site, good service from most staff but perhaps a few more on breakfast service would speed up the supply of tea and coffee, serviced at table…..long waits for hot water for that early cuppa us British love!Would not return, such a shame!

  • User:lieselotte473

    Trip type: Couples

    First and last time

    rating27 Sept 2025

    Good: staff friendly, unless you don’t order alcohol for dinner, great beach, spacious beautiful garden, free parking for a rental carNot good: house keeping, lots of guests had to change rooms, we booked superior bungalow and had no shower door, only one sunbed for two people, the food was terribly ungreek, always the same, we went out for dinner most times, drinks are not included in halfboard, wine is 18 Euro per 0,375 l, breakfast almost like dinner, you cannot help yourself to coffee, there is no choice of tea, only three sorts of juices, you have to pay 10 Euros accommodation tax per night and you are told so at the end of the stay,

  • User:lisastone25

    Trip type: Couples

    Dissatisfied

    rating09 Sept 2025

    The evening meal is shocking!This is not what I would expect from a four star hotel.I can’t believe TUI would still endorse this hotel.Lukewarm food, nowhere to sit, miserable & rude waiters.Get your act together please.The grounds, rooms & beach are lovely, but the food lets it down!Would definitely never recommend.Go elsewhere! Don’t bother to spend your hard earned cash here.

  • User:W4748YPsusans

    Trip type: Family

    Disappointing

    rating26 Aug 2025

    We stayed at Kernos Beach in July-August 2025 as a Family of ten for 12 Nights.Upon arrival around 9.30pm we were shocked at the very shabby reception area.We were then greeted by unfriendly reception staff and after Check in presented with dry inedible sandwiches as we had missed dinner.No basic Information was provided for meal times or the about the Resort.Upon entering our rooms our daughter and son-in-law with two small children discovered they had been given a room with four single beds and not the Family Bungalow they had booked and payed for.Also the air condition wasn‘t working.The whole family had trouble sleeping as it was so hot in the room.After complaining to uninterested receptin staff and the Hotel manager several times they were finally moved to the Bungalow they originally booked.ONLY to discover the Air Con wasn‘t working again!!!!The floors were dirty, overhead shower didn‘t work and, and, and.An absolute disaster.In our room Superior Bungalow ( very dated )with sea view, there were ants and cockroaches.The cleanlinesses decreased over time,Beach towels were not regularly replaced and were very worn.The bed was rarely made to standard and the parasol outside was all torn.We booked Half Board with breakfast and Dinner the Buffet was lacking in every respect.Most dishes were not appetizing and very poorly presented.Nothing was cooled dairy products, cold meats, salads etc, in this heat 35c!!!All plates were hot for cold food.Tables weren‘t cleared for new arrivals, or were left dirty for the whole setting.Drinks (over priced ) arrived at the end of the meal.Most of the staff were friendly but obviously they are understaffed.The Spa ??? leaves alot to be desired.Only over expensive massages, presented on a torn dirty Spa Menu.There was no Entertainment as stated in the Holiday broshure .The Hotel lies on one of Cretes finest beaches with great access from the Pool.Unfortunately everything around the Pool is rusty.The Management really needs to be questioned here.Obviously not enough is being invested in standards and resourses.With alot of TLC, good hospitality values, well trained staff andattention to detail the Hotel has alot of potential.Definitely not value for money. We will not be returning.

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