Mirage Studios

Recent Reviews: 181

• User:922anonymousa

  Trip type: Friends getaway

  May Girls Trip

  23 May 2026

  We went as a group of 5 girls for a week in May, and had an unreal experience from start to finish. On arriving at 5 in the morning, the night manager Niko kindly let us in and even though we weren’t able to check into our rooms until 2pm (which it does say on the website), he let us sleep on the sun loungers outside and provided us with water etc while we waited. Our rooms were spotless and both had balconies. A cleaner came every day and was so lovely and friendly. The hotel is located right on the strip so everything was in walking distance- we didn’t have to get a taxi at any point. Beaches are a 10/20 minute walk depending on which you go to- loads of choice and all sandy. I think we went just before peak season- some places we could see were being prepared for opening, yet everywhere was still an unbelievable time with top hospitality and places open all night. Can imagine in peak summer the place is crazily packed. The strip is definitely noisy from the hotel but expected and we all bought earplugs and so had a good sleep every night. On one of the nights we booked a boat trip at £40 each from one of the excursion places along the strip which I would recommend. Overall the hotel and experience was 10/10- there’s a pool bar downstairs with food and drinks available to buy. The only thing I would say is we felt like we were given quite a harsh beginning lecture by one of the staff members briefing us of the hotel rules- but understandable if she’s had some bad experiences with drunk groups of people in the past! Unreal price as well.

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• User:Ella R

  Trip type: Couples

  Do not stay if you like fun

  21 May 2026

  Absolutely awful experience from start to finish. The only decent member of staff was the young lady on reception, who was polite and actually treated guests with respect. Everyone else was unbelievably rude, unprofessional and clearly had no interest in making people feel welcome.The hotel is literally located on the strip, yet they act shocked and angry if you even play music at a normal volume. It makes absolutely no sense for a hotel in that location to behave like guests are staying in a silent countryside retreat. The atmosphere from staff was hostile the entire time.What made it even worse was overhearing staff talking badly about guests behind their backs. Completely disrespectful and honestly embarrassing for a business that relies on tourism. If that’s how they speak about paying customers openly, I can only imagine what gets said privately.To top it all off, when leaving we were forced to go back upstairs and make the room “spotless” before checking out, despite already cleaning up after ourselves. Never experienced anything like it at any hotel before. It felt petty, controlling and completely unnecessary. Upon leaving, a very rude blonde member of staff even told us that the cleaner had said our room was “the worst in the whole hotel,” which was completely unnecessary and insulting considering we were already checking out. The room wasn’t dirty at all — we simply had some clothes left on the sofa.The cleaning lady would bang aggressively on the door early in the morning and if you didn’t answer immediately, she would just let herself into the room without warning. It was incredibly intrusive and made us feel completely uncomfortable during our stay. On top of that, our neighbours even threw a cheeseburger onto our balcony, which just summed up the chaotic and unpleasant atmosphere of the place. Our sheets were only changed once during the entire stay, and every time the cleaner came she never replaced the toilet roll either, which honestly started to feel deliberate.Would never stay here again and definitely would not recommend it to anyone looking to actually enjoy their holiday without being treated like a nuisance.

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• User:Lou S

  Trip type: Friends getaway

  Can’t say enough good things about the Mirage studios

  10 Sept 2025

  I can’t say enough good things about the Mirage, spotlessly clean and friendly. Everyone we have met that works here has been lovely. First of all a massive thank you to Niko, you now feel like family. Also a massive thank you to Mike and Zak for making us feel welcome. The cleaning staff too have been amazing. The only downside has been a couple of other guests that I wish we had avoided but everything else has been outstanding. If you are looking for a quiet holiday however, Malia would not be for you but if you have ear plugs it’s a fantastic place. It is definitely a party town but there are a lot of older visitors like us too in September. Crete is a beautiful island. Mochos a gorgeous little village in the mountains is definitely a place to visit for a Cretan night. The beach which is a short walk is beautiful with clear turquoise water. The old town, again a short walk is crammed with lovely family run restaurants. Please visit the Mexican restaurant too where you will find “Spartacus” outside. The food is amazing and staff very friendly. All in all it has been a wonderful holiday and I would put that down to Niko ( you are the best) and everyone else.Thank you all so much.

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• User:Lucy H

  Trip type: Couples

  Very pleasantly surprised by Malia!

  27 Sept 2024

  My partner and I booked a trip to Crete in September, not realising that we had booked a hotel in Malia as we are not big party people we were worried we’d be kept up all night by the bars and clubs on the Main Street. Our stay at Mirage Studios completely surpassed our expectations. We had the perfect romantic week away! The owners and staff were so friendly and attentive, the room was perfect for our needs and cleaned daily. The pool area and bar was magnificent with fresh food everyday and a quiet and chilled atmosphere, we really couldn’t tell we were staying in the party capital of Crete.We loved every second of our week at Mirage Studios and would happily stay here again. Thank you!

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• User:eviek431

  Trip type: Friends getaway

  Girls trip

  13 Aug 2024

  We went as a group of 6 girls during early July. We had seen some reviews saying the staff were rude and had issues with playing music etc, however the only thing we did experience was that the staff do barge into your room whenever they want, even when your sleeping. The rooms are clean and the pool is great, we were playing music every day before heading to the strip and had no complaints. It is in the best location if your there for a party holiday as it is directly on the strip but it isn’t loud when your trying to sleep so I would recommend. Another thing is that they are not bothered about bringing people back to the rooms (unlike other hotels around who are really strict). They also have a 24 hour bar/restaurant open which is decent food and good prices. We cannot complain about the rooms as they were really nice and the kitchenette had a fridge which was perfect. However we did have to pay around €40 each for aircon for the week which we were told was going to be free. Overall I would definitely recommend coming here on a boys/girls holiday and I wouldn’t be to disheartened by any of the really negative reviews because we had a great time!

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