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Pelagia Bay

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Pelagia Bay

locationAghia Pelagia, Crete

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About Pelagia BayAbout Pelagia Bay

Location

This hotel is located in Agia Pelagia, about 5 minutes from the beach.

Facility

A pleasant ambience awaits guests in 39 rooms. The friendly staff at the reception desk are happy to answer any questions. Valuables can be securely locked in the safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service, a car hire service, medical assistance, a transfer service, a laundry service and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. Guests can enjoy indoor activities, including billiards. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. Breakfast and dinner are served every day.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Pelagia Bay Amenities at Pelagia Bay

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1055

Very Good

599

Average

309

Poor

121

Terrible

80

Recent Reviews: 2164

  • User:peterfO899QK

    Trip type: Couples

    An excellent hotel and staff.

    rating06 May 2026

    We have just returned from 10 days at the Blue Bay resort and had a fantastic time.Staff were fantastic and quickly sorted out any problems. We asked for a kettle and one arrived within an hour complete with mugs, tea bags and sugar.By and large the food was excellent although one small point would be the Celery soup which did not taste of celery neither did the Tomato which looked like gravy and I have never put what I think was Cumin in soup but I guess each to their own!One comment we saw was too many cats, we only saw one the whole time we we there!We had a problem with noise late at night on a couple of occasions as we were in Room 105 which was very close to the main building. It was what appeared to be over excited thoughtless teenagers who did not seem to worry that it was 12.30 at night after the bar closed at 11.00.However the staff quickly sorted it and peace was resumed. All being well we would like to go again. Korinna A, General Manager at Blue Bay Resort Hotel, responded to this review Thank you for your feedback – Dear Peter,as well as for choosing the Blue Bay Resort for your 10-day holiday and for sharing your experience with us. We are delighted to hear that you had a fantastic time and that you found our hotel and staff to be excellent.It is wonderful to know that our team’s responsiveness made a positive impact on your stay. We pride ourselves on resolving any requests or issues promptly—whether it was the delivery of your tea facilities or ensuring a quiet environment late at night—and we are glad we could make things right for you immediately.We also appreciate your specific comments regarding the soups. We value this kind of detailed feedback as it helps us maintain our high culinary standards. Please be assured that your observations have been shared with our kitchen team for review and improvement.We are very pleased that you would like to visit us again. It was a pleasure having you as our guest, and we look forward to welcoming you back for another excellent stay in the future.Warm regards,The Blue Bay Resort Team

  • User:BikeLife J

    Trip type: Friends getaway

    Great bartender

    rating28 Apr 2026

    Absolutely amazing experience with the bartender Jordan, joined in with us and had a laugh, makes a great drink too Korinna A, General Manager at Blue Bay Resort Hotel, responded to this review Hi there! Thank you so much for the 5-star review. We’re thrilled to hear you had such an amazing experience with us. Jordan is a valued member of our team, and we’ll be sure to pass along your kind words to him. He’ll be happy to know his drinks and sense of humor hit the mark! We look forward to seeing you again soon.The Blue Bay Resort Team

  • User:Stephanie K

    Trip type: Family

    Aegeo Spa

    rating15 Apr 2026

    If you visit the spa, and would like a facial. I would recommend Anna-Maria who did my facial. She was excellent and it was very relaxing. My skin has never felt so good. 10/10 for the facial.

  • User:AppleSheep

    Trip type: Family

    Wouldn't come back

    rating11 Apr 2026

    Wouldn't come back. Cats everywhere including restaurant. Poor entertainment and poor location. Would definitely go somewhere else. Korinna A, General Manager at Blue Bay Resort Hotel, responded to this review Dear AppleSheep,Thank you for your feedback. After reviewing your comments, we must clarify a few points, as there seems to be a significant misunderstanding.First and foremost, our resort is currently not yet in operation for the season; we are officially opening our doors on April 26, 2026. Therefore, it is physically impossible that you stayed with us at the time of your review (April 12). We frequently notice reviews being posted by individuals who have never actually visited our resort, often due to confusion with other hotels that share similar names across Greece and beyond.Regarding your points on location and entertainment: we provide very detailed and transparent descriptions of our resort, its surroundings, and our specific entertainment program (including animation and evening shows) on all booking platforms and our site. This ensures our guests know exactly what to expect before they book and arrive.Furthermore, we always encourage our guests to voice any concerns directly to our staff while on-site. This is the only way we can provide immediate assistance and ensure a perfect stay.We would be delighted to welcome you after our opening on April 26th, so you can experience our actual service and hospitality for yourself.Best regards,The Blue Bay Resort Team

  • User:Stephunitedkingdom

    Trip type: Family

    First time visit to Crete

    rating02 Apr 2026

    Beautiful hotel and surroundings, the staff were genuinely friendly and welcoming, the food was superb and freshly made and refreshed in a timely manner, our entire family were extremely happy with the food choices each day and the all inclusive aspect meant we never missed out on any snacks or ice creams around the pools. The hotel is close to the little beach at the bottom of the hill and this is well worth a visit and we often enjoyed a few hours down there soaking up the sun or getting a different view over sunset. Korinna A, General Manager at Blue Bay Resort Hotel, responded to this review Dear Stephanieellis1,Thank you so much for choosing our hotel for your very first visit to Crete! We are absolutely thrilled to hear that your stay with us was such a success and that we could be a part of your family’s holiday memories.It is wonderful to know that you enjoyed our surroundings and felt the genuine hospitality of our team—we truly believe that a friendly smile makes all the difference. We are also delighted that the variety and quality of our cuisine hit the mark for the whole family; our chefs take great pride in keeping everything fresh and flavorful!We’re so glad you made the short trip down the hill to the beach. It really is a hidden gem, and there is nothing quite like a Cretan sunset to end the day, is there?Thank you again for your kind words and for sharing your experience. We would love to welcome you and your family back to our little corner of paradise in the near future!Warmest regards,The Blue Bay Resort Team

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