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Petousis Hotel & Suites

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Petousis Hotel & Suites

locationAmoudara, Crete

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About Petousis Hotel & SuitesAbout Petousis Hotel & Suites

Location

Centrally located in Heraklion, this hotel is a few metres from the beach.

Facility

English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including snorkelling, diving, a gym, billiards, a spa, a sauna and massage treatments. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Petousis Hotel & Suites Amenities at Petousis Hotel & Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Diving

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

315

Very Good

42

Average

8

Poor

4

Terrible

3

Recent Reviews: 372

  • User:Gordon S

    Trip type: Family

    A recommended stay

    rating26 Apr 2026

    ROOMS (4/5)Nice enough hotel, rooms are very modern with nice lighting through out. It has very nice decor and I may have to pinch their colour schemes and design for home! The toilet and shower are separate rooms, but the bathroom sink was located in the main entrance just as you come in, which I wasn’t a fan of. We stayed in the apartment blocks along the road side, which unfortunately didn’t offer much privacy when sat in the hot tub, as people look in when walking by or getting in and out of cars.Restaurant entrance - I found it a bit strange using their restaurant as a main entrance when we 1st arrived. It felt like we were being starred at by everyone as we made our way through with our suitcases. I later found that there was an entrance to the reception via the back of the building, so maybe that should be communicated to people to avoid confusion and prevent negative first impressions.LOCATION (1/5)VERY noisy - didn’t get a good sleep at all. The hotel is near a main road so the sound of vehicles is constant. It sounded like the F1 with boy racers flying past the hotel in their suited up bangers.Rowdy drunks chanting on all through the morning and directly outside our patio.The hot tub is also on constantly so the sound of that trying to heat itself and water filtering didn’t help, even with ear plugs.NEARBY ACTIVITIES (1/5)Few shops near by for topping up on essentials was handy. Nothing much in the area otherwise if you ask me. A hire car would be advised if you’re thinking of coming to this location. We had a coach trip day out to other parts of Crete which highlighted our holiday.BREAKFAST (5/5)Served between 0730 - 1000 and it was very nice. The staff were also very friendly and efficient.MASSAGE / GYMI get a lot of muscle tightness from my occupation, so booked in an hour with Maria for some deep tissue work. I can honestly say this was the best massage I’ve ever had. Maria worked in areas where she could feel I was tight and tailored the massage to suit my needs. You must book in with her if you come here!

  • User:HOLLIE B

    Trip type: Couples

    Relaxing Spa treatment

    rating24 Apr 2026

    A fabulous spa experience with Maria, very easy, friendly & professional... I could have stayed there all day, 10/10 relaxation. Highly recommended.

  • User:Eveline T

    Trip type: Family

    Wonderful stay with professional staff and an excellent massage

    rating20 Apr 2026

    A truly wonderful hotel! I stayed there alone with my children and felt comfortable and safe from the very beginning. The staff were very professional and friendly throughout our stay. Our familyroom was not huge, but it was very comfortable, had two TV’s with a great shower, clean bathroom facilities, and it was cleaned every day. I would especially like to mention Maria, who gave me an excellent massage that was more therapeutic in style, exactly as I had requested, and it really helped relieve my tension and muscle stiffness. We had a fantastic stay and would happily come back again! Θεοδωρος Δημακης, Γενικός Διευθυντής at Petousis Hotel & Suites, responded to this review Dear guest,Thank you very much for your wonderful comments regarding your satisfaction with our hotel as our first priority is to provide the best customer service and hospitality!!We will be happy to have the pleasure of welcoming you once again in the nearest future.Until then be healthy and happy!Our best regardsThe Petousis Hotel & Suites Team

  • User:Julie S

    Trip type: Couples

    A pleasant stsy

    rating17 Apr 2026

    Location is not the best. On a fairly busy main road through Amoudara. Plus side is there is a good bus service to/from the airport and Heraklion, onward services from Heraklion to many other parts of Crete are good and very easy to use. Heaven beach bar and restaurant, which is a 3 minute walk away, is very good and staff are great. Petousis Hotel is nice but definitely not 5 star as some reviews say. The staff are very polite and helpful. Only one pool was open whilst we were there and sadly the jacuzzi by the pool was under repairs which was a shame as it would have been nice to warm up after a swim in the icy pool 🥶 there is a shower by the toilets though and that was always very hot. We booked a room with a jacuzzi on our terrace, it was lovely and hot when we arrived and the following morning but then was cold, we were told it had been fixed and it ‘takes time to heat up’. After two days without it we asked to change rooms which was agreed. Overall a pleasant stay and good if you just want to relax and chill for a few days or a week. Θεοδωρος Δημακης, Γενικός Διευθυντής at Petousis Hotel & Suites, responded to this review Dear Julie,So nice you enjoyed your vacation at Petousis Hotel & Suites!We are happy to know that you had an enjoyable stay with us on your recent visit to our hotel Looking forward to welcoming you back!The Petousis Hotel & Suites Team

  • User:Gemma N

    Trip type: Solo travel

    Wonderful experience

    rating16 Apr 2026

    Maria is absolutely fantastic! I had the Cretan experience and came away feeling incredible. Maria was lovely, professional and knew exactly what bits needed extra pressure to relieve the tension. I highly recommend Maria to anyone. Thank you Maria! Θεοδωρος Δημακης, Γενικός Διευθυντής at Petousis Hotel & Suites, responded to this review Dear guest,Thank you very much for your wonderful comments regarding your satisfaction with our hotel as our first priority is to provide the best customer service and hospitality!!We will be happy to have the pleasure of welcoming you once again in the nearest future.Until then be healthy and happy!Our best regardsThe Petousis Hotel & Suites Team

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