Petrakis Sunset

Recent Reviews: 4231

• User:Moham damir A

  Trip type: Business

  Great Value Stay with Room for Improvement

  02 May 2026

  Stayed at Sheraton Jumeirah Beach Resort and overall it’s a very solid hotel in one of the best locations in Dubai.Check-in was smooth and efficient. I actually booked a regular room but got upgraded to a 4-bedroom suite, which was an amazing surprise and really appreciated.The location is perfect, right by JBR with easy access to the beach, restaurants, and everything you need within walking distance.Staff were generally friendly and helpful, especially at reception and in public areas. However, I felt housekeeping could be a bit more welcoming and consistent in guest interaction.The suite was extremely spacious and comfortable, which made the stay very relaxing. That said, the rooms are a bit dated and could use some renovation, but the amazing view of JBR helped balance that out.Amenities are good, with a nice pool and well-equipped gym.Breakfast was excellent, especially with lounge access, and definitely one of the highlights of the stay.Overall, I’d rate this hotel 4/5. Great location, good value, and a memorable stay, but some improvements in room updates and service consistency would make it even better. hussien emara, Guest Services / Front Office at Sheraton The Walk, Dubai, responded to this review Dear Moham Damir A,Thank you for taking the time to share such a detailed and thoughtful review of your stay at Sheraton The Walk, Dubai.We are delighted to know that you enjoyed our prime location along JBR, the smooth check‑in experience, and the complimentary upgrade to a four‑bedroom suite. It is wonderful to hear that the spacious accommodation, amenities, and especially the breakfast and lounge experience were highlights of your visit.We truly appreciate your kind comments about our reception and public area teams. At the same time, we value your honest feedback regarding housekeeping interaction and the condition of the rooms. Your observations regarding service consistency and the need for room updates have been noted and shared with the relevant teams as part of our ongoing enhancement plans.Thank you once again for your balanced feedback and for rating your stay positively. We hope to welcome you back to Sheraton The Walk, Dubai, and deliver an even more refined experience in the future.Warm regards,Hussien EmaraFront Office Manager

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• User:suzy f

  Trip type: Family

  Special thanks for Ms Ihssan

  17 Apr 2026

  A Warm Welcome and a Great First StayWe came to Sheraton The Walk Dubai for the first time for 2 nights stay , and from the very first moment, it felt special.A big part of that was Ihssane, the Guest Relations Manager. Her warm smile, genuine kindness, and professional approach made us feel like true VIP guests. The welcome drinks while waiting for check-in were such a lovely touch and set the tone for the entire experience.What really stood out was how she took everything to the next level—especially the personal escort to the room. It wasn’t just about showing us the room, it felt like she truly wanted us to feel at home.This was our first visit, but definitely not our last.Please look after her—she is a real asset to your team and makes a difference that guests will always remember. hussien emara, Guest Services / Front Office at Sheraton The Walk, Dubai, responded to this review Dear Suzyf345,Thank you for sharing such a wonderful review of your first stay at Sheraton The Walk Dubai. We are truly delighted to know that your experience felt special from the very beginning.Your kind words about Ms. Ihssane mean a great deal to us. Her warmth, professionalism, and dedication to guest satisfaction truly reflect the spirit of our hospitality, and we are proud to have her as part of our team. Your recognition will certainly be shared with her and our management.We are grateful for your recommendation and look forward to welcoming you back for another memorable stay.Warm regards,Hussien EmaraFront Office Manager

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• User:Haithem_nabi

  Trip type: Friends getaway

  A Heartfelt, Memorable Experience

  17 Apr 2026

  From the moment we arrived, my friend and I felt genuinely welcomed. We came to dine and stay, and the entire experience exceeded our expectations.A special mention and big thank goes to the Guest Relations Manager ihssane, whose professionalism and warmth truly stood out. She went above and beyond to make sure we were comfortable, bringing joy and a personal touch that made our stay unforgettable. Her kindness and enthusiasm made us more than happy we loved herrrrrrr soooo muuuccchhhhhhhh ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️.It’s rare to encounter someone so dedicated and thoughtful. She is a true asset to the team, and one of the main reasons we would happily return.Highly recommended! hussien emara, Guest Services / Front Office at Sheraton The Walk, Dubai, responded to this review Dear Haithem_nabi,Thank you sincerely for sharing such a heartfelt and memorable review. We are truly delighted to know that both your dining experience and stay exceeded your expectations and made you feel genuinely welcomed from the moment you arrived.A very special thank you for recognizing Ihssane, our Guest Relations Manager. Your kind and joyful words perfectly capture her professionalism, warmth, and passion for creating meaningful guest experiences. She will be absolutely thrilled to know how much her personal touch and care impacted your stay—your appreciation means the world to our entire team.We are proud to have dedicated team members like Ihssane and grateful to guests like you who take the time to share such positive experiences. Thank you for your high recommendation; we truly look forward to welcoming you back for another unforgettable visit.Warm regards,Hussien EmaraFront Office Manager

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• User:kalifac336

  Trip type: Couples

  Fab stay at the sheraton

  24 Feb 2026

  Currently here for a babymoon with my partner and couldnt wait to write my review. The staff have been above and beyond. Room is cleaned and very nice with the loveliest welcome. Breakfast is fab. Reception staff have been really helpful with check-in, helping us receive lost luggage and general day to day friendliness. I love it here! Dont want to leave! Also so so close to the beach and jbr the walk (very important for pregnant ladies!). Thank you Sheraton! hussien emara, Guest Services / Front Office at Sheraton The Walk, Dubai, responded to this review Dear kalifac336,Thank you so much for choosing to spend your special babymoon with us and for taking the time to share such a lovely review. We’re truly delighted to know that your stay at the Sheraton has been so memorable.It’s wonderful to hear that you felt warmly welcomed, enjoyed your room, and found our breakfast “fab.” Our reception team will be thrilled to know that their support—especially with check‑in and assisting with your lost luggage—made your stay even smoother. We’re also happy that our convenient location near the beach and JBR The Walk added comfort during your visit.Your kind words mean a great deal to all of us. We’re honored that you “don’t want to leave,” and we hope the rest of your babymoon continues to be relaxing, joyful, and filled with beautiful memories.Thank you once again, and we look forward to welcoming you back in the future.Warm regards,Hussien EmaraFront Office Manager

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• User:susan m

  Trip type: Family

  Lovely hotel

  23 Feb 2026

  Lovely hotel, very clean. We stayed in room 1614 we couldn’t fault it. The room was kept spotlessly clean for the time we stayed there. The staff were excellent throughout the hotel. The food was good but we thought it got a bit repetitive throughout the week. We were all inclusive, we also found the drinks menu didn’t have much variety, only offering two types of beer, a few cocktails and wine. More choices would have been good. The pool was nice but a bit small and it was shaded by 1pm each day. However the staff especially the lifeguards were so helpful and polite. The hotel is well situated five minutes walk to the beach and marina. Overall we had a lovely stay in this hotel and with a bit more variety on there all inclusive it could have been perfect. hussien emara, Guest Services / Front Office at Sheraton The Walk, Dubai, responded to this review Dear V9484EWsusana,Thank you for sharing your detailed feedback and for choosing to stay with us.We are delighted to hear that you found the hotel lovely and very clean, and that your room was kept spotlessly maintained throughout your stay. It’s wonderful to know that our team members across the hotel delivered excellent service, and that our location—just a few minutes’ walk from the beach and Marina—added convenience to your visit.We also appreciate your constructive comments regarding the variety of food and drinks in the all‑inclusive package, as well as the pool size and afternoon shade. Your suggestions are extremely valuable, and we will certainly review them as we continue improving our offerings.Thank you once again for your kind words and honest insights. We are pleased that you had a lovely stay overall, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Hussien EmaraFront Office Manager

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