Phaea Blue,Elounda, Crete

Recent Reviews: 2487

• User:LbK_13

  Trip type: Couples

  A truly Special Place!

  14 Oct 2025

  The understated elegance that fully takes at advantage of the natural views that come with this location is truly stunning.We truly appreciated the food and the service I this amazing spot.Each experience met every expectation Our room may have been the nicest room we had stayed in as the combination of view and quality of room Konstantinos Rokos, Owner at Phaea Blue, responded to this review Dear Lbk,Thank you sincerely for your wonderful review and for taking the time to share your experience. We are truly delighted that you appreciated the understated elegance of Phaea Blue and the way our design embraces the beauty of the surrounding nature.It is a pleasure to know that both the culinary offerings and the service met your expectations, and that your room provided such a memorable experience in terms of comfort and view.We look forward to welcoming you back for another exceptional stay.Warm regards,Konstantinos Rokos,General Manager

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• User:MichL59

  Trip type: Couples

  Fabulous!

  10 Oct 2025

  This was our first time to this part of Crete and therefore Phaea Blue and we were not disappointed. We were greeted at the door and led into the lobby area where we were checked in and given a complimentary drink before being taken to our room by buggy. We absolutely loved our room (723) from which we could see the island of Spinalonga. The room included a huge bathroom, walk in closet and a good sized balcony. The rooms have been well laid out within the grounds and we had total privacy. Breakfast was excellent, lots of choice at the buffet and on the menu. Staff were very welcoming and attentive.We didn't eat lunch or dinner at the hotel.It's true that the hotel is set into the hillside and for some people this may be an issue, but the buggy service is readily available if needed.We didn't really use the beach, but there looked to be plenty of sun loungers. The beach is big pebbles so would recommend taking rubber shoes for getting in and out of the water. Think there is a pier too with steps for easier access for swimming. I did note the sunshades are fixed and quite small, but I guess most people wouldn't be bothered by this.We took the speedboat from the hotel to Spinalonga and back (€40 for up to 4 people). Takes about 90 seconds each way and is absolutely brilliant! Totally flexible from a timing aspect too. (The boat from Plaka or Elounda to Spinalonga is €12pp each way so the speedboat is a cheaper option as well as far more fun.) From 2026 there will be a new 140ish room hotel next door so I don't know whether this will impact the Phaea Blue at all. Plaka is a 5 minute walk away with a good selection of restaurants (we particularly enjoyed Porta. Fabulous team and the food was delicious.) and Elounda about a 40 minute walk - fine during the day, but probably not to be recommended in the dark as pavement missing in places.We wouldn't hesitate to stay at Phaea Blue again if we returned to the area. Konstantinos Rokos, Owner at Phaea Blue, responded to this review Dear Mr. Mich,Thank you very much for taking the time to share such a thoughtful and detailed review following your recent stay at Phaea Blue.We are truly delighted to know that you enjoyed your room, the warm welcome from our team, and the overall atmosphere of the resort.Your kind words about our staff and facilities are greatly appreciated, and your feedback has also been well noted.It was a pleasure having you with us, and we would be honoured to welcome you back to Phaea Blue on your next visit to Crete.Warm regards,Konstantinos Rokos,General Manager

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• User:Ko291

  Trip type: Couples

  Second visit, amazing!

  08 Oct 2025

  It was our second visit this year, and once again we enjoyed a wonderfully relaxing and peaceful holiday. We were pleasantly surprised that the hotel staff recognized us and made us feel as if we were returning to our second home.The restaurants were excellent, very good quality, offering delicious breakfasts with a small buffet and à la carte options , you must try the poached eggs with avocado and toasted bread. Room service was fast with very taste mediterannean dishes. We had also body treatments in the wellnes area that was so relaxed.Thank you to everyone for your hospitality and special mention to Maria. We’ll definitely be back! Konstantinos Rokos, Owner at Phaea Blue, responded to this review Dear Mr. Ko,Thank you sincerely for your wonderful review and for choosing to return to Phaea Blue. We are truly delighted that your second visit was as relaxing and memorable as the first, and that our team made you feel at home once again.Your kind words about our restaurants, wellness area, and service are greatly appreciated, and we will be sure to share your compliments with the entire team.We look forward to welcoming you back for another peaceful stay very soon.Warm regards,Konstantinos Rokos,General Manager

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• User:jer2525

  Trip type: Couples

  A disappointing stay.

  08 Oct 2025

  The original hotel on the larger plot has been separated into two parts - Phea Blue, designated a boutique hotel and a much larger hotel currently in development which I’m led to believe will be a Rosewood when completed.First impressions were not good. When we arrived in our taxi it felt like we were being delivered to the tradesman’s entrance. The entrance was an unassuming door which opened onto an unassuming corridor, which you then had to navigate past a bar area to get to a reception desk tucked away in the corner of the room. The room was very nice with a fantastic view of Spinalonga island over the bay.Each morning we were woken to the delightful sound of building work next door, which started at 7.30am most days. It was disappointing to not be told by the hotel that this was going on beforehand as a general courtesy to its guests.Breakfast was one of the worst I’ve ever seen at a 5 star hotel. Extremely limited options on cereals, fruit and pastries (no croissants), hot food limited to eggs and avocados (which my wife likes but I don’t). I tried an omelette first day which was dry and spoilt by the use of feta which gave it a very bitter aftertaste. They don’t provide milk and juice options - orange juice was delivered to the table and each day I had to request milk for the muesli, and then wait 5 minutes for it to be delivered. My wife ordered scrambled eggs, sliced avocado and grilled tomatoes this morning, with all 3 parts delivered separately with 5-10 minutes in between. We tried dinner at the Blue Door restaurant which was okay but unexceptional. We didn’t try the other restaurant as it had limited food options for my wife and just about every main course was a “sharing plate” which we dislike.The hotel is set into a steep hillside and walking down to the beach area is challenging, and walking back up to our room doubly so. The beach set up is fine - beds, bar and attentive staff. It was notable that in its previous incarnation as a single hotel there was a large pool area and loungers next to the beach, but this was all closed off for redevelopment of the new hotel.On a positive note the staff were all friendly and helpful - particularly the buggy drivers, who were excellent.I think this hotel is clearly compromised by being part of something much bigger when it was hived off to create Phea Blue. The entrance/reception area is just underwhelming. The breakfast set up is compromised by clearly not being designed as such. The beach and pool areas are good, but it is clear that some facilities have been lost in the split.In summary we won’t be back. Konstantinos Rokos, Owner at Phaea Blue, responded to this review Dear Mr. Jer,Thank you for taking the time to share such a detailed review of your recent stay with us. We truly value all feedback, as it helps us to continue improving both our services and guest experience.We would, however, like to mention that our breakfast is highly appreciated by many of our guests for its wide selection of options, as well as its design and presentation, which are intended to reflect the boutique character of Phea Blue. We regret that it did not meet your personal preferences on this occasion.On a positive note, we are delighted that you found our team friendly and attentive, particularly our buggy drivers, who always strive to provide warm and efficient service.Thank you again for your valuable feedback. We hope you may consider visiting us again in the future, so we can offer you the full and tranquil Phea Blue experience that so many of our guests enjoy.Warmest Regards,Konstantinos RokosGeneral Manager

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• User:April B

  Trip type: Couples

  Misleading marketing - Not Boutique

  05 Oct 2025

  Although we had a lovely holiday, Phaea blue was not what we expected when we booked a ‘boutique hotel’. It has the feel of a 200 room hotel and upon further research this was the case up until about 12 months ago when it went through a rebrand. The style of the website and awards for small hotel etc in our opinion are very misleading. In general there are many things on site that feel a bit dated and tired, a prime example would be the pool and surrounding area, some of the gates could do with a coat of paint, speakers on beach not usually found in boutique hotel along with campsite style bins. Some areas definitely need a refresh. The room is spacious with all the amenities however again some aspects feel 20 years old and need a refurb. We felt like the hotel wasn’t what we wanted or would have booked if we had seen more truthful marketing about the size and condition I would put this at max 4 stars definitely not 5 star. On a positive note the best thing about this Hotel are the staff from start to finish they could not do enough for us top marks to them all round. Other positive things would be the restaurant all looks the part, breakfast options and dessert very good. Nice atmosphere. With again top class service. The welcome and the lobby is lovely too. Thankfully we got a deal and a reasonable price if we had paid £500 a night we would have felt severely disappointed compared to other options available in Europe. Konstantinos Rokos, Owner at Phaea Blue, responded to this review Dear Mrs. April B,Thank you very much for sharing your detailed feedback and for choosing to stay with us at Phaea Blue. We are pleased to hear that you enjoyed your holiday overall and that our team made such a positive impression, your kind words about their service are truly appreciated and will be shared with them.We would, however, like to mention that many of our guests highlight the beautiful design and thoughtful layout of the resort, as well as the variety of facilities and services that complement the boutique experience we aim to offer. We continually work to balance authenticity, comfort, and contemporary design in a tranquil setting.Once again, thank you for your constructive comments and for recognizing our team’s efforts and hospitality. We do hope to have the opportunity to welcome you back in the future and offer an experience that exceeds your expectations.Kindest Regards,Konstantinos Rokos,General Manager

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