Plakias Suites

Recent Reviews: 441

• User:Tammy H

  Trip type:

  Great value

  18 Jul 2025

  Room was great, staff was friendly and the location is perfect. Hotel had a nice pool, hot tub and fitness center and easy to locate laundry area. Erin Heitstuman, General Manager at Super 8 by Wyndham LaGrande, responded to this review Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am happy to see you had a great stay with us and found our staff to be friendly and the location to be perfect for your needs. I will share your comments with the rest of the staff and we will be looking forward to your next stay with us.

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• User:Casey S

  Trip type:

  Showers do not work

  05 Jul 2025

  Showers do not work. No expectations when checking in to tell you about the showers. When about to jump into the shower, attempted to turn on the water turn the faucet left and right and tried pulling, and nothing happened. Ended up showering from the sink. Called the front desk. They offered to send somebody into my room to turn on my shower water. I’m a 41-year-old strong male and was unable to pull the water on with the instructions they gave me. After speaking with other guests there it is very common Erin Heitstuman, General Manager at Super 8 by Wyndham LaGrande, responded to this review Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am sorry to hear you had difficulty with the shower and I have processed a discount on your bill for the inconvenience this caused for you. I know the shower handles can be confusing to turn on and again I am truly sorry. I hope you will give us another chance to better serve you in the future.

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• User:Brooke and Addi... M

  Trip type: Family

  Good Breakfast!

  07 Aug 2024

  We only stayed one night on a road trip East. I thought that their breakfast was more than expected after seeing reviews. My whole family found something. The rugs in the hallways looked a little dirty but overall the rooms were clean, quiet and comfortable. I loved having 3 queen beds for my family of 5. Erin Heitstuman, General Manager at Super 8 by Wyndham LaGrande, responded to this review Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande, we really appreciate your feedback.Your feedback is very important to us and we use it to better our guests experience. I am happy to see the breakfast had something for everyone to enjoy, and that you found your room was clean, quiet and comfortable. We did just shampoo our hallway carpets, stairs, and entrances however I do see we definitely need to have them done again with how much traffic these get daily and want to thank you for bringing this need to our attention. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that we will see you again in the future.

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• User:Kristen R

  Trip type: Friends getaway

  Great customer service.

  04 Aug 2024

  Checked in on 8/3/2024 for a wedding at the White Barn Estate in La Grande. The wedding is at 3 (which is check in time) and there were many people attending weddings locally that were requesting early check in to be able to get ready. The staff worked really hard to ensure rooms were ready for everyone a little early. The front desk gal even gave me an upgrade to a king suite as a thank you for being supportive. This is how customer service works. Will recommend and will stay again. Erin Heitstuman, General Manager at Super 8 by Wyndham LaGrande, responded to this review Thank you for taking the time to review your stay with us at Super 8, we really appreciate your feedback. I am happy to see that the staff worked really hard to accommodate your needs and we were happy to upgrade you for being so understanding. I will share your comments with the rest of the team, which I am sure they will find encouraging. We will look forward to you staying with us again in the future.

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• User:David M

  Trip type: Business

  No AC.

  22 Jul 2024

  The pillows are small and seem to be about half the size of normal pillows. The ac you n my room did not work. It has been near 100 for weeks and I find it hard to believe no one has said anything. When I called all they said was they were sorry. When I asked about a fan I was told they did not have any. Find another place to stay or drive to Union. Erin Heitstuman, General Manager at Super 8 by Wyndham LaGrande, responded to this review Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am sorry to hear that your AC was not working properly and keeping up with the warmer temperatures we have been experiencing lately, thank you for letting us know so I can have my maintenance fix this issue. Due to the road closures from the fires we have been at full occupancy every night, we would have gladly switched you to another room had we had another one available to do so. Please rest assure we do try to do everything we can to take care of our guests needs and we will be taking the appropriate steps to prevent any future occurrences for our guests. We hope you will give us another chance to better serve you in the future.

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