Resol Hotel

Recent Reviews: 331

• User:mikey4sit

  Trip type: Couples

  Great stay shame about the drinks

  22 Oct 2024

  Firstly, as other reviews state, yes it is a mainly French hotel but they animation team were very inclusive and the guests were all friendly and how hard is it for us English to say bonjour with a smile? The hotel is superb, we didn't pay tourist tax and the safe in the room was included. The WiFi is fantastic and all of the staff were great and help is always available. The food is what you would expect of any all inclusive in Greece but we managed to find something to eat every night. There's always greek style bacon, beans, eggs and toast on a morning and plenty of tea and coffee. The rooms are very clean and cleaned daily apart from a Sunday however, our room got cleaned on the Sunday also. Towels changed every second day. The hotel has free sunbeds on Livadi Beach and this is found in front of the Golden Sun restaurant. The hotel is in an ideal location in the middle of Bali. There is entertainment every night and the animation team are superb! We will be back in 2025!I would have given 5* but the all inclusive drinks are not good. You can get raki, ouzo and mastika cocktails and a couple of gin drinks and rosé, beer, wine and soft drinks. Other hotels we have stayed in Bali has cheap whiskey and Pina coladas available. This would not cost the hotel alot but would improve customer satisfaction massively. Thank you especially to Lisa and Adonis at the bar and we will see you next season ! Efcharisto and Merci beaucoup!

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• User:roger m

  Trip type: Couples

  Avoid - it would be being kind to call it a 2 star hotel.

  28 Sept 2024

  We had booked a double room ultra all inclusive at the Resol this last week.We arrived very late at night and were shown to a room- the staff member left quickly. We were too tired to look closely, but the “double” was two twins pushed together and the springs coming through on one of them and the toilet door was hanging off. Whole room was filthy and I wouldn’t have gone near the shower. We complained in the morning and were told we could upgrade at a cost of €240. It was that or find another hotel so we paid. The room was a considerable improvement, but still nothing like a four star hotel as advertised. Now the worst bit, the food. It is categorically the worst we have eaten anywhere in the world . It was so bad we ate out everyday (thankfully there are great restaurants in walking distance) the only thing we had from the restaurant was toast. The hot food was always stone cold. The one al a carte meal was a disgrace. Then we move onto the “all inclusive “ drinks. All alcohol was watered down and yet you had to pay extra for water 🤷🏻‍♂️ how can water not be included in all inclusive ? The hotels only saving grace was that the staff were helpful and friendly . Bali itself is fantastic if you want a quiet holiday. Just avoid the Resol!Ps also avoid travel agents “holiday globe” and the various other names they call themselves - totally mis- sold

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• User:nicoletac795

  Trip type: Couples

  Two star but definitely not a four star accommodation. Wasted money!

  27 Sept 2024

  1 week stay in September 2024, starting 17th. Be ready to pay tourist tax the first thing at the reception when you check in. If you don’t know French , you better learn before you go there :)) entertainment is in french and they rarely speak English or at least a version of it. Very cheap soft drinks , rum, gin and local spirits only, if you want something better , you have to pay. Bottled Water is not for free, you pay for that as well. We had a Superior Room with Private Swimming Pool, the room was decent, bathroom was dirty, toilets weren’t cleaned for some time and the shower wasn’t working very well. You could still shower but be careful of the hot water. With this room , we got a very cheap bottle of white wine and two apples:)). We did not have any kettle , coffee, tea, cups or glasses. We never had the swimming pool area cleaned or the table outside. Towels changed every 4 days, only one bath hood available. Never changed the bedding. The water in the pool was very cold and we couldn’t bathe more than once.Food will be the same everyday and very bad deserts. Cheap ingredients and a lot of sugar. Kitchen staff touch the food with no gloves or kitchen utensils. By the third day, we couldn’t eat there anymore. The soft drinks were something horrible. Very Good location. The hotel is very close to beach ( both of them) and to very good restaurants.Pool snacks will be the same cold offering every day , leftovers from breakfast and Lunch. Maybe you could say is a two star but definitely not a four star.

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• User:Si D

  Trip type: Family

  Awful complex.

  20 Sept 2024

  2 week stay in September 2024,firstly be prepared for the tourist tax you will pay If you don't speak French then you will be alienated as entertainment is in french.Vodka and whiskey are not included in all inclusive packages,,rum and gin and local spirits only.Make sure and ask for an updated room with netflix on the TV as only BBC news in English.Food will be the same everyday and is cold 90% of the time.Good location for eating out as I guarantee you will not be pleased with the food.Bedding and mattress are very old and a double is 2 singles pushed together.Soft drinks are very cheap brands as are the gin and rum Pool snacks will be the same cold offering every day.This is nowhere near a four star complex.Very very disappointed family.

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• User:jfw157

  Trip type: Family

  Superior to nothing

  23 Aug 2024

  We visited this hotel in mid August arriving at at 2am. We were shown to our superior room with a private pool. The room had a double bed and a metal zbed. The room itself was tiny and tired. There is no wardrobe just a rail with about 4 coat hangers and a couple of shelves to put your stuff on.The toilet in our superior room didn't refill after flushing unless you hit it! The shower didn't stay on for the first few days until the maintenance guy came and looked at it. We had a fridge which you couldn't open fully as the stained door would hit the side of the bed. They did have bath robes and slippers, however the bottom of the robes looked like they had been dunked in urine, not even close to being a superior room. There were no tea and coffee facilities as advertised and one of the lights in the room was hanging off.Our pool was ok apart from the light not working and dangling off the side.The hotel itself is very geared up for the French, who are given different coloured wristbands, which I assume gives them better drinks and some other perks. The pool bar has some friendly staff but the drinks option on the all inclusive are severely limited and the beer is warm and pretty rubbish.Breakfast was OK but in general the food was rubbish and very little variation, the worst I've had in crete. There is an a' la carte restaurant over the road from the hotel you can book. However no one will tell you this and I believe you have to pay for your drinks.The entertainment staff are OK, however they are a French company and as is with most things it I aimed towards the Large French contingent.Bali itself is a nice resort and thankfully has some lovely reasonably priced restaurants along the beach front.In hindsight had I been aware that the hotel is geared towards the French I wouldn't have booked this hotel and having stayed here I wouldn't return as It is the worst hotel I've ever stayed in abroad and amazes me it has 4☆ rating, which is overrated by 3☆.

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