Creta Star

Recent Reviews: 856

• User:MrandMrsBRM

  Trip type: Family

  ⭐⭐½ — “Lovely Staff, Clean Hotel, but Food and Reception Let It Down”

  19 Oct 2025

  We’ve just returned from a 10-day stay at Creta Star Hotel, and while there were definitely some positives, a few key things left us a bit disappointed.First, the staff are absolutely the highlight of this hotel. Everyone from the bar to the restaurant and housekeeping is super polite, hardworking, and genuinely attentive. Without them, the place would really struggle, they make the atmosphere warm and welcoming.The hotel itself is very clean, and the close-back proximity to the beach is bliss. Coffee lovers will be happy to know the coffee is actually good, and that’s coming from someone who has a Jura machine at home, so that’s saying something!Unfortunately, the reception team didn’t live up to the same standard. While professional enough, they came across as a bit cold and uninterested. When we checked out, there wasn’t even a “thank you,” “goodbye,” or “how was your stay?” which felt odd and impersonal.As for the food and drinks: • Cocktails are just okay, they’re served in long glasses with ice cubes dropped into warm mixers, so they melt instantly and the drinks never stay cold. • Beer is fine, and the white wine is drinkable, but the rest of the wine options are pretty much unsinkable. • The salad bar and fruit selection are fresh and enjoyable, but the hot food is a real letdown. Everything is lukewarm, drenched in oil, and the meat and vegetables either dry and overcooked or mushy. In ten days, we didn’t have a truly hot meal once.There’s also not much around the hotel, and on the short walk to the nearby supermarket there’s a strong sewage smell, which isn’t exactly pleasant.Overall, the Creta Star could be so much better with a major improvement in the food and a bit more warmth from reception. Compared to Club Marvi in Menderes, Turkey, this felt more like average canteen food rather than the standard you’d expect from a four-star hotel.With some tweaks — especially in the kitchen — it could be a really lovely place. kostas korakis, Guest Services / Front Office at Creta Star Hotel, responded to this review Dear Guest,Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed the warm hospitality of our staff, the cleanliness of the hotel, and the close proximity to the beach. We are also glad that you enjoyed the coffee!Regarding drinks, at our hotel we offer a wide variety of alcoholic and non-alcoholic cocktails at our bars, including Classic, Tropical, Mocktails, and Greek Cocktails, ensuring high quality and proper temperature. Our house wines are of excellent quality: the white wine comes from Greek varieties Savatiano and Roditis, known for their delicate floral and fruity aromas. The rosé and red wines are made from the renowned Greek Agiorgitiko (St. George) grape, offering fresh cherry and sour cherry aromas in the rosé, and soft tannins with red fruit flavors in the red wine.Regarding food, our Executive Chef uses only the freshest and purest local ingredients, highlighting the rich Cretan cuisine. Our restaurant buffets feature multiple Show Cooking Stations, where guests can enjoy dishes prepared “A la Minuti.” The high quality of the gastronomic experience is guaranteed by the international ISO 9001 standard. Guests are always welcome to make special requests, which our restaurant and kitchen team are happy to accommodate.Our hotel is located in Skaleta, 12 km from the center of Rethymnon — a 20-minute ride by public bus or 15 minutes by taxi. Rethymnon is a lively city of 34,000 inhabitants, offering countless shopping, sightseeing, and entertainment options. The hotel itself spreads over 35,000 m² surrounded by nature. Within a radius of 7–8 km, there are additional hotels, accommodations, and small local businesses. Any limitation regarding unpleasant odors outside the hotel is beyond our control.We sincerely thank you for choosing us for your holiday and we hope to welcome you again sometime in the future.Warm regards,The Hotel ManagementCreta Royal & Creta Star Hotels

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• User:miiasulg

  Trip type: Couples

  Great vacation

  16 Oct 2025

  Great location with stunning views from the hotel 5th floor - sea view - recommending high floors 4-6 sea view. Newly renovated, high-tech hotel room, very clean and cozy with a great balcony. Adults only - very nice and quiet polite guests (no Russians). Great service and the best food every day at the restaurant. I really recommend ! kostas korakis, Guest Services / Front Office at Creta Star Hotel, responded to this review Dear Guest,Thank you very much for choosing Creta Star for your vacation and for sharing your wonderful review. We’re delighted to hear that you enjoyed the sea view from your room, the comfort and cleanliness of our renovated facilities, and the peaceful atmosphere of our adults-only environment.It’s also a pleasure to know that you appreciated our service and restaurant. Your kind words mean a lot to us!We would be very happy to welcome you back soon for another relaxing and memorable stay.Kind regards,The Hotel ManagementCreta Royal & Creta Star Hotels

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• User:Tomassip

  Trip type: Couples

  Hotel for relax and rest

  30 Jul 2025

  A perfect hotel for couples! The food is delicious, and the rooms are clean and comfortable. If you're looking for parties, this might not be the place for you – it's all about peace and relaxation here. The hotel is adults-only, which makes it ideal for a quiet and restful stay. Guests come here to unwind, not to party.As a standard courtesy information—there’s a €10 per night tourist tax per room, which is common throughout Crete and must be paid on arrival. kostas korakis, Guest Services / Front Office at Creta Star Hotel, responded to this review Dear Guest,Thank you very much for your kind review and for sharing your experience at Creta Royal Hotel.We’re so pleased to hear that you appreciated the peaceful and relaxing atmosphere, the comfort and cleanliness of our rooms, and the quality of our food. As an adults-only hotel, our goal is indeed to offer a calm and restful environment — perfect for couples looking to unwind.We also appreciate you mentioning the tourist tax, which is a standard requirement across Greece.It would be our pleasure to welcome you back for another serene and enjoyable stay.Kind regardsThe Management of Creta Star & Creta Royal Hotels

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• User:galinap662

  Trip type: Couples

  The Heaven on Earth

  10 Jul 2025

  We stayed in this hotel as a couple (my husband and I) not for the first time. We've been here before, when they were not "Adults only" with our teenage daughter. The concept of "Adults only" implies that there are no pool slides, no pools for small children, there is no noisy kids' disco in the evening and that's the perfect place to relax and enjoy the holiday.The staff is extremely helpful and friendly, the receptionists Galina and Mariana (I may misspell the names) offered us an early check in in the first day and a late check out in the last day for FREE and a nice beach bag as present for choosing this hotel for second time. All the employees are respectful and with gorgeous smiles on their faces.The territory is out of Heaven, soft grass, smooth sand, always free sun-beds and umbrellas for everyone, beautiful and greenery and sunsets out of movies.The room we stayed is 2004 from the left side of the main building, facing the territory of the Creta Royal Hotel from nearby. The room is fully furnished / renovated, equiped with everything you may need for a comfortable stay. The hotel offered us a bottle of Cretan wine, a bottle of still water, fruits and sweets, 2 bottles of soda and a lot of soft drinks in the fridge on the first day. The room maid was very polite and friendly. There are two main restaurants on the territory - one for breakfast and dinner the other - by the pool - for the lunch. The food is fantastic, tasty and delicious. There is always plenty of fruits, sweets, ice-cream, a large number of drinks. The are several bars with amazing barmen who will always wish you a nice day.We will definitely come here again and again. kostas korakis, Guest Services / Front Office at Creta Star Hotel, responded to this review Dear Guests,Thank you wholeheartedly for your wonderful and detailed review. It is a great pleasure and honor for us to welcome you back and to know that your experience at our hotel was once again pleasant and memorable.We are truly delighted that you appreciated the adults-only atmosphere, the quality of the food, the amenities in your room, as well as the kindness and professionalism of our staff. A special thank you for mentioning our receptionists, Galina and Mariana – we will make sure your kind words reach them!Our goal is always to create a calm, well-maintained, and welcoming environment where our guests can relax and enjoy every moment of their stay.Your trust and loyalty by returning to us mean a great deal and motivate us to continuously improve and offer the best possible service.It would be our absolute pleasure to welcome you again in the future for even more beautiful and unforgettable moments.

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• User:Monika G

  Trip type: Family

  Excellent hotel!!!

  25 Jun 2025

  My mother and I spent a wonderful ten days at the Creta Star hotel. I would like to thank all the hotel staff who took good care of us. At the reception, in the dining room, the animators, the cleaners – all kind and hardworking people :-) The food was excellent, with a great selection, and the best were the sweet desserts!!! The sea was beautifully warm even in June, sometimes there were waves, but you could still swim nicely. The room was clean, tidied every day, including towel changes. The only downside of the whole vacation was the smell of sewage in the room. After notifying the staff, it was fixed and then it was better. The hotel services were top-notch! Thank you very much for a wonderful holiday. kostas korakis, Guest Services / Front Office at Creta Star Hotel, responded to this review Dear Guest,Thank you very much for your wonderful feedback and for taking the time to share your experience with us.We are delighted to hear that you and your mother enjoyed your holiday at the Creta Star Hotel. It is heartening to know that our team’s efforts in all departments—from the reception and housekeeping to the animation and dining services—made your stay so pleasant. Your kind words are truly appreciated.It was a pleasure to have you as our guest and we hope to welcome you back for another relaxing stay in the future.Kind regardsThe Management of Creta Star & Creta Royal Hotels

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