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Serenissima Boutique Hotel

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Serenissima Boutique Hotel

locationChania City, Crete

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About Serenissima Boutique HotelAbout Serenissima Boutique Hotel

Location

This hotel warmly welcomes guests in Chania.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A minibar is provided. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A TV and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including fishing, horse riding, canoeing, snorkelling, diving, massage treatments and hiking.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Serenissima Boutique Hotel Amenities at Serenissima Boutique Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Diving

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      Horse Riding

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      Massage

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

262

Very Good

14

Average

2

Poor

2

Terrible

1

Recent Reviews: 281

  • User:Traveller1400

    Trip type: Family

    Trouble with transfers & politeness

    rating14 May 2026

    We prepaid for pickup at the airport and to take us to the hotel. The taxi dropped us off 300 meters from the hotel and pointed which way to go. We dragged our suitcases around for 40 minutes before we found it. The streets are narrow alleys and wind around. The desk clerk said that the taxi was supposed to call the hotel and that they would have met us to assist with the bags. He told us that when we leave someone would help us to the taxi. The day before we left, we asked a different front desk clerk to arrange our departure. He told me that he has a bad leg and couldn't help us. I had no idea how to find the taxi so I arranged one myself. He was very rude to me! On our first morning, a nice young lady offered to show us how to use the coffee machine before breakfast time. On our second last day, the grumpy man from the front desk scolded us for touching the machine. They obviously need a team meeting to get on the same page. Guests shouldn't be belittled for doing what we were told! All of the other staff were very nice and the breakfasts were excellent. The hotel is well situated near great restaurants.

  • User:224hennai

    Trip type: Couples

    Excellent hotel

    rating23 Oct 2025

    Beautiful hotel with excellent location in the heart of old town. Clean and peaceful atmosphere. Nice and helpfull staff. Great breakfast.

  • User:Stephen B

    Trip type: Couples

    Should be a 7 star hotel..

    rating07 Jul 2025

    I cannot praise this hotel enough, no matter how many words I include in my review. The Serenissima Hotel is simply perfect in every way from the staff, to the central but quiet location and it's fantastic breakfast. A special thank you to both Petros and Alex who served our home cooked fresh breakfast each morning, nothing was to much trouble and always attentive. Thank you Caroline for guiding us to the best parts of the island, your knowledge was welcomed and made our stay even better. And finally....thank you to the chef who spoilt me every morning with her home made marmalade, and for giving me a jar full to take home. We are missing you all and hopefully will be back soon.

  • User:Adventuresloth987

    Trip type: Family

    Beautiful with lovely hospitality

    rating10 Jun 2025

    Serenissima was a beautiful, perfect choice for our two-day stay in Chania. The property is gorgeous, the rooms are very clean, and breakfast is so delicious + set in a stunning dining room. Most of all, 10/10 service -- we were the tourists who didn't know we had to park a few blocks away and carry all our luggage to the hotel (because a lot of the area is walking only). Carolina helped us not only figure it all out when we arrived, but also personally met us on the tiny road we got ourselves stuck in to help with bags. Outstanding hospitality.

  • User:kendra w

    Trip type: Family

    Wonderful hotel, great breakfast.

    rating09 Jun 2025

    A pleasant surprise coming into the hotel out of the crowded alleyway. The building is beautiful. There were only a couple plug ins in the European style which was a slight downside. The room was large with two balconies, quiet and rustic but beautiful. The only negative was the bed was not comfortable. The location is perfect! Breakfast was tasty!

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