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Sitia Beach City Resort & Spa

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Sitia Beach City Resort & Spa

locationSitia, Crete

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About Sitia Beach City Resort & SpaAbout Sitia Beach City Resort & Spa

Location

The hotel is situated on the sandy beach of Sitia Bay, only 5 minutes' walk from the centre of the city, the marina, the shops and tavernas. The bus station is roughly 300 m away. It is also only 1.5 km away from Sitia Airport.

Facility

The resort has 161 non-smoking rooms, including 5 junior suites and 7 suites, which are located on 4 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 2 conference rooms.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and basketball. Guests can partake in various water sports, including water aerobics and aquafit. In addition, diving is offered for a fee. A wide range of indoor sporting activities are also offered, for example table tennis, darts, yoga, callisthenics and aerobics or, for a fee, a gym and billiards. There is a wellness area with a spa, a hammam and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Lunch is also served as a set menu. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Sitia Beach City Resort & Spa Amenities at Sitia Beach City Resort & Spa

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

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      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

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      Games room

    • -

      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Newspaper kiosk

    • -

      Nightclub

    • -

      Pets

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      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Sea

20 m

Beach

20 m

Bus Station

300 m

City Centre

400 m

Nightclub

400 m

Restaurants

400 m

Shopping opportunities

400 m

Bars / Pubs

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

627

Very Good

461

Average

125

Poor

40

Terrible

20

Recent Reviews: 1273

  • User:Refael222

    Trip type: Couples

    A very positive experience, highly recommend.

    rating04 May 2026

    If you're planning a visit to Crete, you must try this hotel-it's truly excellent, and this was already our second stay here. The location is perfect, the rooms are large and spacious (including two-story options), and the pool is great. The food is rich and diverse with plenty of vegetarian options, and the All-Inclusive deal is highly recommended. Above all, the staff is incredibly kind and always working with a smile. A special thanks to Maria from the front desk for being so charming and helpful. We highly recommend this place!

  • User:kawidd

    Trip type: Couples

    Ok hotel needing updating but the breakfast experience is a minus for us.

    rating20 Oct 2025

    We stayed here for 3 nights after serving as guides in other parts of Crete for 12 days. This was supposed to be our post work relaxation. The drive to Sitia from Heraklion is uneventful and not difficult albeit narrower and windier roads when nearer Sitia. It is a very nice small city. The hotel is at the far end of the beach area that is down from the town. It would be the southeastern edge of the town. There is ample parking which is a big plus as parking with many smaller hotels closer to the town is limited. The check-in process was easy and they had a room for us a bit earlier than the check-im time, which was very nice. The room is small but not less than typical Greek standard. We had a nice balcony overlooking the ocean to our left and the hotel structure to our right. The view isn’t bad at all. The balcony also has racks for hanging clothes to dry. The bed was comfortable but storage is quite limited due to the small size of the room. We made it work. The decor and furniture is on the old and outdated side. The bathroom is very small and a bit tight to get in and out of the shower. I would say the cleanliness if at the B level which means ok but not top notch. The hallway out of the room is semi outdoors. The lifts are good and the stairs are wide and well equipped with rails. The public areas and bar areas are good. I get the sense that many guests here are for the beach and don’t leave. They have an all-inclusive package with food and drinks. The breakfast area is huge and quite crowded even though we were there in October. The guests seem frantic and not always courteous. There is an unpleasant atmosphere of fighting to get everything. There is always a line to the espresso and cappuccino machine which do make passable coffees. I do dislike the crowdedness and the intense atmosphere for breakfast. There is nothing idyllic about it. The restaurant offered ala carte service but only with a three-day ahead reservation. It is in the same space as their nightly theme buffet (which I think will be dreadful). Strange that such a kitchen cannot offer nightly ala carte menu. Again, I think most of the guests just eat whatever is in the buffet. We didn’t try it as my buffet experience at resort hotels in Greece has not been good. This hotel is primarily occupied by German and French tourists. I saw not a single American. Perhaps Sitia is too far off the beaten track as we saw virtually no Americans elsewhere in the region of eastern Crete. The hotel is only 5-10 minted from the center of the city with many great dining options. I would certainly recommend that. If you have a car, I would recommend visiting Toplou Monastery, a couple of archeological sites and the Vai Palm Forest.

  • User:wolfhele

    Trip type: Couples

    Excellent service, very clean, the food was great. Also great location.

    rating18 Oct 2025

    We had great 2 weeks holiday at this hotel. It was very clean and we had a quiet room overlooking the back, the tennis court. It was important for us to have a quiet room, coming from London where its always noisy, we wanted a room away from other people. We had to ask for a quiet room and we got it and it was just so peaceful, just what we needed. The food was excellent. And I am celiac/gluten issues, so I have to be careful. But the Maitre'D Aggelika was so good and every day explained to me what I could eat. I really appreciated this attention to detail. Thank you to Aggelika! The hotel is located close to the town, and so in the evening, after a large and delicious meal, we would stroll through the lit streets of the town. All in all, we had a great holiday and will come again.

  • User:Luminita_Alexandru

    Trip type: Couples

    Top recommended place to stay in east Crete

    rating07 Oct 2025

    The hotel provided an exceptional experience. Its prime location, with direct access to a private beach across a small street, coupled with spacious accommodations, contributed to a positive stay. Notably, the culinary offerings were outstanding, featuring themed dinners with diverse and flavorful options. Restaurant service was commendable. The only area for improvement would be the housekeeping's attention to glassware cleanliness. Overall, our experience was highly favorable, and we offer a strong recommendation. A short drive away, Vai beach offers a natural spectacle of palm trees and clear waters. Sitia village is also worth a visit.

  • User:Michael H

    Trip type: Family

    Nice hotel and everything

    rating20 Sept 2025

    A lovely hotel, nice amenities and location. We went there in Oct 2024. The food had a nice variety and the hotel was clean and professional.Would definitely recommend. Sitia is a very quiet place, and it is a long drive from Heraklion airport (we hired a car, we had quotes for €250 per way just to get to the hotel!)

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