Themis Beach Hotel

Recent Reviews: 475

• User:dixienormous85

  Trip type: Couples

  Not going to be rushing back

  28 Apr 2026

  Average hotel, really poor all inclusive package means you pay extra for things you'd normally expect to be included. Very few all inclusive drinks on the menu. Breakfast, lunch and dinner are average, not a lot to our liking we mostly ate out at some of the other places in the area. The location on the beach is good, and the beach has nice soft sand, and beautiful water. The lady at the desk seemed annoyed when we informed her we had white furry mold on the wall, but its ok, someone scraped it off and painted over it 🫤 the room itself was, I'd say below average for a 4 star, when compared to other hotels we have stayed at, but usable. The vent on the air con unit was broke which ended up with me having to reach inside to retrieve my wallet and the broken pieces of vent, and the fridge was leaky and noisy and had ruined the desk it was in. The sea view balcony had a lovely view of the sea, but only had about an hour of sun early in the morning. The area surrounding the hotel and the road to it is very run down, although not the hotels fault. It is a short transfer from heraklion airport, we dont mind the low planes flying over, but may be worth considering if youre a light sleeper. My advice would be, if you're set on kokkini hani as your destination, check out mitsis rinela next door, we've visited 3 other mitsis hotels not far down the road, and all of them are better value for money, and would be worth a 10/10 in my book.

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• User:I4524QD_

  Trip type: Business

  Excelllent

  22 Apr 2026

  In my opinion is the best hotel in chersonisoss the staff was amazing helpfull very kind and read to serve you at the time ...amazing food and amazing breakfast ..VOULA is the best maitre i ever meet i will come back for sure

• User:Yvladislava J

  Trip type: Family

  Happy Holiday

  19 Sept 2025

  Věry good food, best reception team.Nice And clean room.We arrived on srptember nice leather,big And clean beach. Beat thé kapitál Heraklion .there Are budeš every half ani hour Dimitris Papadakis, Ιδιοκτήτης at Themis Beach Hotel, responded to this review Dear Guest,Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed our food, found our reception team to be the best, and appreciated the cleanliness of your room. It is also great to know that you enjoyed the beach and the convenient connection to Heraklion.Your kind words mean a lot to our team, and we look forward to welcoming you back for another pleasant stay.Kind regards,Giannis G. KontokostasHotel Manager

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• User:AlanMartin2807

  Trip type: Couples

  Relaxing place with beautiful staff

  18 Aug 2025

  We didn't stay at the hotel but visited the beach with its sunbeds and cafe pretty much everyday of our holiday. For 2 sunbeds and an umbrella and table it was just 7 euros, amazing value, but what really made it for us were the two ladies looking after the cafe. Kiki and Sofia were amazing people and made our holiday truly memorable, so polite and caring, there politeness and customer service were second to none. The quality of food and drink was excellent and the price very reasonable. Would happily come back to this area just to see them. Thanks ladies ♥️ Dimitris Papadakis, Ιδιοκτήτης at Themis Beach Hotel, responded to this review Dear Guest,Thank you very much for your kind words. We are thrilled to hear that you enjoyed visiting our beach and café during your holiday. It is especially wonderful to know that Kiki and Sofia made such a positive impression with their excellent service, politeness, and care. Your compliments mean a lot to our team and will be shared with them.We look forward to welcoming you back to our hotel and beach for another memorable experience.Kind regards,Giannis G. KontokostasHotel Manager

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• User:Giti N

  Trip type: Family

  Disappointing Stay: Operational Failures and Lack of Basic Hospitality Standards - Read and safe yourself

  26 Jul 2025

  We stayed at Themis Beach Hotel for 7 nights in July 2025 booked 2 rooms . It was supposed to be a relaxing family vacation. It turned into a nightmare.No air conditioning for 3 full days — not in the rooms, lobby, or restaurant.Reception kept lying: “you’ll feel it cooling soon” — never happened.Rooms cleaned only twice in a whole week.Pool bar staff mocked us with rude comments and eye-rolling.No sunbeds or shade at the pool after 11 AM. No staff around to help.Towels and safes cost extra. Beach access not included.Dining hall trays left empty during meals. Very poor food management.On our last night, we had to sleep on the beach — our son couldn’t breathe from the heat in the room.Worst of all: the hotel manager refused to speak with us. Just waved us away.They offered us 2 free drinks as “compensation.” It was insulting.This hotel should not be listed as a 4-star property.recommaned to avoid at all costs. Dimitris Papadakis, Ιδιοκτήτης at Themis Beach Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your stay at Themis Beach Hotel. We sincerely regret that your experience did not meet your expectations, and we would like to address each of the points you raised.Regarding the air conditioning, we sincerely apologize for the inconvenience caused.That was for 2 days till new material will come by plane the soonest possible We react immidiatelly and it wasnt easy .Those things you can not predict Our air conditioning system is regularly maintained, but unfortunately, technical issues can occasionally occur. We always strive to resolve such matters as quickly as possible and that is what we didConcerning room cleaning, our housekeeping team follows strict daily cleaning schedules. We regret if you felt this was insufficient during your stay, and we would have been happy to provide additional service had we been informed.We are very concerned to hear about your experience with the pool bar staff. This is not the standard of service we uphold, and we will investigate internally to ensure all guests are treated respectfully.Sunbed and shade availability can be limited during peak hours due to high occupancy. Our team is always available to assist, and we encourage guests to notify staff immediately for support.Regarding towels, safes, and beach access, these are clearly communicated as additional services in our information materials. This policy aligns with common practice at many European resorts.We are sorry if you experienced lapses in food service. Our dining team works hard to maintain full availability during all meal times, and we regret any inconvenience if something was temporarily unavailable.We are particularly concerned about your comment regarding the heat in your room and the fact you mention about your son. Guest comfort is our priority, and we apologize that this situation affected your family’s well-being because of the ac problemFinally, regarding your interaction with management, we regret if you felt your concerns were not adequately addressed. We always welcome discussions with guests to resolve issues and ensure satisfaction.That day i spoke to you , i was in a harry because i had to orginize the problem with the ac, i salute you i explain this to you ,maybe you didnt understand it We take your feedback seriously and will use it to improve our services. Our goal remains to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to demonstrate this to you in the future.Sincerely,Giannis G. KontokostasHotel Manager

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