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Village Heights Resort

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Village Heights Resort

locationHersonissos, Crete

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About Village Heights ResortAbout Village Heights Resort

Location

This apartment hotel is located in a quiet area about 6 km from tourist attractions and the centre of Hersonissos. It is ideal for parents with children.

Facility

In addition to 3 villas/houses, guests can also choose from a selection of 167 apartments and 30 studios. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the apartment complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service on request, a childcare service, a car hire service, a DVD hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine, projector, a flip chart and pens and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony or terrace is among the standard features in the rooms. Guests are sure to get a good night's sleep in the king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge, a stovetop, a microwave, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, a TV, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. A variety of activities are available at the complex, for example tennis, bocce, volleyball, crazy golf, golf and jogging or, for a fee, cycling/mountain biking and horse riding. The complex offers numerous indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics or, for a fee, yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, massage treatments, anti-ageing treatments and cellulite treatment. Additional leisure activities include a kids' club, a kids' disco and live music.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a lobby bar. Guests can enjoy a number of restaurants (non-smoking, a buffet, à la carte, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board, full board and all-inclusive. Breakfast, lunch and dinner are available. Gluten-free meals, vegetarian dishes, children's meals, kosher food, lactose-free food and vegan food can be prepared on request. Baby food (on request) provides for little ones' well being. The complex also offers special catering options. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at Village Heights Resort Amenities at Village Heights Resort

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

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      Currency Exchange

    • -

      Games room

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

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      Pets

    • -

      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Additional hygiene measures in catering

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Digital menu (mobile phone)

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      Disinfection of plastic key card

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Hygiene training for staff

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      Intensified room cleaning

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for guests

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bocce

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Minigolf

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Golf Course

2 km

Shopping opportunities

3 km

Bars / Pubs

3 km

Forest

5 km

City Centre

6 km

Restaurants

6 km

Beach

6 km

Public Transport

6 km

Nightclub

6 km

Sea

6 km

Tourist Centre

6 km

Lake

10 km

River

10 km

Bus Station

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1285

Very Good

337

Average

76

Poor

10

Terrible

5

Recent Reviews: 1713

  • User:Trail21430328826

    Trip type: Couples

    Amazing massage

    rating24 Apr 2026

    I had the best massage of my life with Anna. I even told her I’d book one every day if I could. I highly recommend visiting the spa and requesting Anna—she’s amazing. From start to finish, it was a great experience.

  • User:Heather V

    Trip type: Couples

    Wonderful, relaxing holiday in a beautiful resort

    rating17 Apr 2026

    This was the best holiday we’ve had in a long time. It was so relaxing and quiet at the hotel. The absolute ideal time to go in April! From the moment we checked in, the staff looked after us, were so friendly and so kind throughout our stay. The concierge, Anna, and Elena (we think), who was on her first day, were so helpful and welcoming. All the reception staff were so kind and so helpful. The housekeeping staff were really lovely too, and we cannot thank them enough for looking after us. While at the hotel, we also visited the spa. As a massage therapist, I find it difficult to relax for a massage, but Anna was amazing and it was one of the best, most relaxing massages I’ve ever had. The location of the hotel is so convenient. It’s so close to the motorway, which gave us easy access to travel around the island. We definitely recommend hiring a car! We chose not to do all inclusive because we have allergies and wanted to explore. The hotel does cater for gluten free and for nut/peanut allergies, and our meals here were really great. We would love to come back again, and next time, explore more of this beautiful island. Pavlos Badouvakis, General Manager at Village Heights Resort, responded to this review Dear 763heatherv,Thank you for taking the time to share such a thoughtful and generous review. Reading your words, one thing is clear: this is exactly the kind of experience we aim to deliver—effortless, calm, and genuinely cared for.I’m especially pleased that our team made such a strong impression from the very first moment. The entire reception and housekeeping teams will be delighted to hear your kind recognition. Your comments about the spa experience are particularly meaningful. I will personally share this with Anna—she will appreciate it more than you can imagine.It’s also great to see that our flexibility around dietary requirements and our location contributed positively to your stay. You approached your holiday your way—and that’s exactly how it should be done.Next time, we’ll be ready to help you explore even more of Crete. Until then, thank you again for your trust and recommendation.Warm regards,Pavlos BadouvakisGeneral Manager

  • User:Sightsee54129831396

    Trip type: Couples

    Amazing week holiday

    rating15 Apr 2026

    We had a wonderful stay at Village Heights Resort in Crete. From the moment we arrived, the service was exceptional—warm, attentive, and genuinely welcoming throughout our stay.The resort itself is beautifully maintained, with excellent facilities that cater to both relaxation and activity. Everything feels thoughtfully designed, making it easy to unwind and enjoy the surroundings.A special highlight for me was the massage with Anna—it was honestly one of the best I’ve ever had, and I’ve had quite a few over the years. Her technique, professionalism, and ability to create a truly relaxing experience really stood out.Another lovely touch is how the resort cares for the local cats. They have a dedicated cat café area, which adds a really warm and compassionate atmosphere to the place.Overall, a fantastic resort with outstanding service. I would highly recommend it and would happily return. Pavlos Badouvakis, General Manager at Village Heights Resort, responded to this review Dear Sightsee54129831396,Thank you for taking the time to share such a thoughtful and generous review. It’s genuinely rewarding to see your experience reflected so positively across all touchpoints of your stay.Your kind words about our team mean a lot—delivering warm, attentive, and authentic service is exactly the standard we aim to uphold every single day. I’ll make sure your special mention of Anna is personally shared with her; feedback like yours is the best recognition she could receive, and I’m certain it will make her day.We’re also very pleased that you appreciated the overall design and atmosphere of the resort, as well as the small details—like our care for the local cats—which are part of our philosophy of creating a place that feels both thoughtful and genuine.It was a pleasure having you with us, and we’d be more than happy to welcome you back for another relaxing stay—hopefully with another massage that raises the bar even higher.Warm regards,Pavlos BadouvakisGeneral Manager

  • User:Sunshine308809

    Trip type: Family

    Amazing family holiday - great food and beautiful resort!

    rating20 Feb 2026

    We stayed here in August 2025 as a family of 3 and a family of 4. The resort is beautiful set up in the mountains. It isn’t near any amenities but this wasn’t an issue as there was a regular shuttle bus - we used this to take trips to the Beach Club, down to the town of Hersonissos and also into the nearby old town and villages. We also booked an amazing boat trip to Spinalonga through the hotel.The resort is very spread out and we were probably an 6-8 minute walk apart as 2 families but the resort was lovely to walk through and we had the choice of 2 large pools, one near us and one near the other family in our group. There were always plenty of sun beds and as a group of 7 we never had a problem. The rooms were adequate but not luxurious. They were clean and we received wine which was a nice touch. Our room was down a very steep hill but buggies were available if needed. We didn’t mind the walk to walk off the buffet!The restaurant was faultless, particularly the waiting staff who were ALL amazing and so friendly. A shout out to the barman (whose name I can,t remember) for the great pre dinner cocktails and service! We were half board so ate in the buffet restaurant - everything was delicious and there was a good variety and rotation of different cuisines. We did get invited to dine in the à la carte restaurant one night too, which was absolutely delicious with amazing views! We would like to particularly mention George and Stefanos who, whether it was making sure we had our favourite table to keeping the wine flowing, made us feel like VIPs every night!All in all a fabulous holiday! Pavlos Badouvakis, General Manager at Village Heights Resort, responded to this review Dear Sunshine308809,Let us thank you for recommending Village Heights Resort after the experience you had with us! We were truly pleased to hear that you enjoyed holiday, view, room, pool and restaurant. We would love to have the chance to welcome you back in Village Heights Resort for another stay.With Kind Regards,Pavlos Badouvakis General Manager

  • User:Val M

    Trip type:

    Very far from anywhere

    rating06 Nov 2025

    A lovely apartment, great staff, a superb swimming and pool area. Lots of chairs and a very clean pool.You need a car. It is very far distant from other places. Pavlos Badouvakis, General Manager at Village Heights Resort, responded to this review Dear Val,Thank you for taking the time to share your thoughts and for highlighting our lovely apartments, great staff, and the superb cleanliness of our pool area. We truly appreciate your kind words.While we understand your comment regarding our location, we’d like to note that Village Heights Resort was intentionally designed to offer a peaceful hillside setting with panoramic views of the Cretan Sea and mountains—a true haven for guests seeking tranquility away from the busy coastal areas. Many of our guests describe this unique position as one of the resort’s greatest strengths, allowing them to unwind and connect with nature.For guests who wish to explore, our complimentary shuttle service provides easy access to nearby Hersonissos and the beach, while car hire remains a convenient option for discovering Crete’s many attractions at your own pace.We’re delighted that you enjoyed your stay overall, and we hope to have the pleasure of welcoming you back for another relaxing escape in the future.Warm regards,Pavlos BadouvakisGeneral Manager

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