We visit the Allimounda Mare at September of 2025. As i whrote the experience was very bad. The cleaning of the hotel was very bad at all the comon areas and at our room too. We stay for 4 days and nobody all these days change our sheets and our pillows cases of our room. The sheets that we found at our arrival had visible stains , which make me uncomfortable. When i checked in i found the bathroom had not been properly cleaned,with hair and grime in the sink and shower. For the price and the hotel reputation i expected a much higher standard of cleanliness. Unfortunately i can not recommend this hotel and hope management takes steps to improve their housekeeping standards.
Michalis Hadjiandreou, Πωλήσεις at Alimounda Mare, responded to this review
Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to read about your disappointing experience and sincerely apologize for the issues you encountered during your stay.Cleanliness is a top priority for us, and it is very concerning to learn that both your room and the common areas did not meet the standards we strive to maintain. The issues you mentioned regarding stained linens, lack of sheet changes, and the condition of the bathroom upon arrival are unacceptable and do not reflect our usual level of service.Please be assured that your comments have been shared with our housekeeping and management teams so that immediate corrective actions can be taken. We are reviewing our procedures to ensure that such oversights do not occur again in the future.We regret that we did not have the opportunity to address these concerns during your stay, as we would have done our utmost to resolve them promptly. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing these matters to our attention.We hope you will consider giving us another opportunity in the future to provide the high standard of hospitality our guests expect and deserve.Kind regards,Hotel ManagementAllimounda Mare
User:Yigal_Gilboa
Trip type: Family
Perfect service
03 Oct 2025
We would like to express our heartfelt gratitude for the wonderful hospitality.The staff and the hotel facilities were simply perfect.
Michalis Hadjiandreou, Sales at Alimounda Mare, responded to this review
Dear Yigal_Gilboa,Thank you so much for your review. We're to thrilled to hear you had a wonderful experience. It means a lot to us that our staff and facilities helped make your stay perfect. We can't wait to welcome you back for another unforgettable visit!Kind regards,Alimounda Mare Management Team.
User:Journey30999510491
Trip type: Couples
Excellent stay in Alimounda Mare
30 Sept 2025
We have stayed in the hotel 10 days in the last weeks of September 2025. The hotel is very nice situated on the bay of Pigadia. The center of Pigadia (Karpathos Town) is located 15 minutes walk from the hotel, with a very nice harbour environment, day and evening.The cleaning services in the hotel are very good, rooms, restaurant (excellent), garden, every where. Rooms are comfortable and on the right level. Another thing that stands out is the friendliness and service orientation of the staff, very enjoyable to experience. In the restaurant we were often served by Shakir, our host every evening. We appreciated his excellent professional attitude and hospitality, but again all staff was service oriented. Also the customer service manager contacted all guests frequently, we felt welcome in the hotel and really enjoyed our stay here.
Michalis Hadjiandreou, Sales at Alimounda Mare, responded to this review
Dear Journey30999510491,Thank you for your detailed review. We are delighted to hear that you had an excellent stay and enjoyed the location, cleanliness and comfort of the hotel. It’s especially rewarding to know our team’s hospitality, including Sakir’s service and the attentiveness of our guest relations team, made your stay memorable. We appreciate your kind words and hope to welcome you back soon!Kind regards,Alimounda Mare Management Team.
User:Cheryl S
Trip type: Friends getaway
Luxurious, beautiful resort.
20 Sept 2025
What a beautiful resort. The accommodations, the view, the facilities are all top notch. We enjoyed our time here immensely. It was hard to say goodbye. We highly recommend this hotel.
Michalis Hadjiandreou, Sales at Alimounda Mare, responded to this review
Dear Cheryl S,Thank you for your kind and thoughtful review. We are delighted to hear that you had such an enjoyable experience at our resort. We take great pride in offering top-notch accommodations, stunning views, and excellent facilities, and we are thrilled that you appreciated all aspects of your stay. Your recommendation is greatly valued, and we would be honored to welcome you back for another memorable visit in the future!Kind regards,Alimounda Mare Management Team.
User:William J
Trip type: Friends getaway
Stay of a lifetime.
20 Sept 2025
Jenny was the best. Special treatment and a wonderful experience. Facility is top notch. Really hated to leave. Bar and restaurants were some of the best I’ve ever had. The staff was extra helpful and happy. A little warmer pool would have been fantastic. A total 10.
Michalis Hadjiandreou, Sales at Alimounda Mare, responded to this review
Dear williamjU9565NQ,Thank you for your great review. We are thrilled to hear that you had a stay of a lifetime with us. We're pleased that Jenny made such a positive impact on your experience, and we’ll be sure to share your kind words with her. It’s wonderful to know that you enjoyed the facilities, bars, and restaurants, as well as the overall hospitality of our staff. We appreciate your feedback about the pool temperature, and we'll certainly consider it for future improvements. We're grateful for your 10/10 rating, and we hope to welcome you back for another unforgettable stay soon!Kind regards,Alimounda Mare Management Team.