Grecotel Casa Paradiso

Recent Reviews: 606

• User:Richard T

  Trip type: Family

  Boring, boring, boring......

  27 Oct 2025

  Hard to review this hotel. The staff were excellent apart from the one with the pony tail at the pool bar. Its a lovely hotel but in completely the wrong location for myself. its so isolated and has absolutely zero atmosphere and very few activities and entertainment was very poor and German biased. In case of inclement weather there is absolutely nothing to do at this hotel. You can get a bus into Kos town and stand up for an hour each way with people pushing in the ques - mainly German's in our experience as well as a lot of other Brits who stayed there I talked to) Food appeared nice on first look but it is basically the same every night. Fatty pork or chicken thighs. if all you want to do is sit by the pool or the beach then this hotel is for you. If you dont want to be bored to death and annoyed by rude guests then avoid at all costs. Casa Paradiso, General Manager at Grecotel Casa Paradiso, responded to this review Dear Mr. Richard,Thank you for taking the time to share your impressions following your recent stay at Casa Paradiso. We truly appreciate your kind words about our staff and the hotel’s overall setting.We are, however, very sorry to read that certain aspects of your visit did not meet your expectations, particularly regarding the entertainment and food variety. Our aim is to provide a relaxing environment where families and couples alike can unwind, but we do understand that guests seeking a livelier atmosphere might prefer a different Grecotel resort.Regarding the entertainment, our activities team strives to create an international program suitable for guests of all backgrounds, and we regret that it did not feel that way during your stay. Your comments about menu rotation and atmosphere have been shared with the relevant departments for further review.We sincerely hope you will consider giving Grecotel another opportunity in the future, perhaps one of our more vibrant “Lux Me” resorts, which may better match your preferences.Kind regards,George SkoufoglouHotel Manager& the Casa Paradiso Team

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• User:Natalieh76

  Trip type: Family

  Amazing hotel in beautiful grounds

  27 Oct 2025

  We have just returned from 9 nights at this gorgeous hotel. Its quite simply stunning and we cannot fault it. The grounds are amazing and just so pretty, the beach is a few steps away from the pool and is sandy with plenty of sunbeds. The pool bar and the pool near the slides were great fun. I travelled with a fussy 10 year old and he ate the most he has eaten on an all inclusive holiday. Plenty of options to cater for all tastes plus a BBQ section in the outside seating area. We had a problem with our room booking at first but within a few days this was sorted and we were upgraded to their biggest bungalow which was fantastic. The staff could not do enough to make up for the room booking mistake and went out of their way to ensure we were happy. We hired a car and explored the island but also spent many days in the pool and on the beach. It is in a very remote setting but we were aware of that before we went. We played tennis, played alot of Pool. There were other activities available but we chose not to take part. The street food in the pool bar by the slides was very tasty and available for a large part of the day, not to forget the waffles, crepes and ice cream. We did not have a problem at all with ants, found the food lovely and the accomodation was large and spacious with comfortable beds. Highly recommend this hotel to families and couples alike. We ate in the Al la carte one evening and they have a whats app messaging system that we found extremely convenient. Casa Paradiso, General Manager at Grecotel Casa Paradiso, responded to this review Dear Ms. Natalie,Thank you so much for taking the time to share such a heart-warming review. We’re absolutely delighted to hear that your stay at Casa Paradiso was so memorable and that you and your family enjoyed both the resort’s beauty and its warm hospitality.It’s wonderful to know that our team could resolve the room issue swiftly and turn it into a positive experience. We’re truly proud of their dedication to ensuring our guests feel valued and cared for. We’re also thrilled that your son enjoyed the food selection and that you found the variety, beach, and facilities to your liking.Your kind recommendation means a great deal to all of us, and we’re grateful for your recognition of the small touches, from the WhatsApp service to our homemade street food and crepes.We would be honored to welcome you and your family back for another relaxing and joyful stay under the Greek sun.Warm regards,George SkoufoglouHotel Manager& the Casa Paradiso Team

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• User:Cheets26

  Trip type: Family

  Brilliant holiday

  20 Oct 2025

  This is one of those rare places where the photos do not do the resort justice. When we arrived, we were greeted at the door with a lovely cool drink, and even though only one of our rooms was ready, we were able to use all facilities. The staff are unbelievably lovely. We have not met a single member of staff who did not smile or go out of their way to help. I would definitely recommend this resort to anybody. The only issue we had was one day of rain, but it October and being British it wasn’t a big deal! We had no problem at all with the food and even my picky daughter found enough to eat. We will definitely come back to this or another Grecotel hotel. Amazing place. Casa Paradiso, Γενικός Διευθυντής at Grecotel Casa Paradiso, responded to this review Dear Guest,What an absolute delight to read your review thank you ever so much for taking the time to share your lovely words.We’re thrilled to hear that your stay with us exceeded expectations and that our team made you feel so welcome from the moment you arrived. It truly means a lot to know that our hospitality, atmosphere and cuisine contributed to such a memorable holiday for you and your family even with that little bit of British rain sneaking in!Your kind recommendation is sincerely appreciated, and we’d be over the moon to welcome you back whether here at Casa Paradiso or at another Grecotel resort.Yours respectfully, George Skoufoglou Hotel Manager & the Casa Paradiso Team

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• User:Helen T

  Trip type: Couples

  Lovely Hotel

  20 Oct 2025

  We have just returned from 10 days at the hotel, which is located 20 minutes from the airport, right on the beach and a 20-minute journey into Kos town.We arrived just after midnight and were greeted with snacks in the fridge – a thoughtful touch.The hotel itself is excellent, exceptionally clean and in a quiet location. We were in a room in the main building, and for two people it was very spacious. There are plenty of sun loungers around both pools, and also on the beach. However, what stood out for us both were the staff. They are absolutely outstanding (other than one very rude and miserable supervisor/manager in the Restaurant). We did have one small issue, and it was resolved very quickly. Whilst on our holiday, it was my partners birthday, and a lovely surprise to receive a birthday cake and bottle of fizz. A lovely touch.It’s a 15-minute walk into Marmari, and 20-minute bus journey into Kos Town.The A La Carte restaurant is great. However, you can only dine there once in a 7-day period. Whilst this is detailed on the hotel’s website, it is not mentioned on the TUI website (at time of posting this review). This was one of the reasons we chose this hotel. Unfortunately, the biggest let down is the food in the main restaurant. Lots of repetition, and also the food is lukewarm. Possibly as the volume of guests constantly opening the chafing dishes. The snacks at the pool side are lovely, and plenty to choose from. It’s a great hotel for kids, lots of activities to choose from. It was a lovely stay and thank you to the amazing hotel team. Casa Paradiso, Γενικός Διευθυντής at Grecotel Casa Paradiso, responded to this review Dear Guest,We’re ever so pleased to read that you enjoyed your stay with us and truly appreciate you taking the time to share such a detailed review. It’s lovely to hear you found the hotel spotless, spacious and in a peaceful location, and that our team made such a positive impression throughout your holiday. The birthday surprise clearly hit the mark we’ll be sure to pass your kind words to the team who arranged it.We’re sorry, however, to learn that your experience in the main restaurant didn’t quite meet expectations and that one interaction with a supervisor fell short of the warmth we strive to offer. Your comments have been shared with our Food & Beverage management so we can address both the temperature of the dishes and the service attitude.We’re delighted you enjoyed the à la carte restaurant and the pool-side snacks, as well as the facilities for families. It’s great to know you’d otherwise found the hotel and location ideal for exploring the island.Thank you once again for your feedback and for recognising the hard work of our staff. We truly hope to have the pleasure of welcoming you back for another, even better, stay in the future.Warm regards,George Skoufoglou Hotel Manager & the Casa Paradiso Team

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• User:karen w

  Trip type: Couples

  Casa paradiso : definitely

  08 Oct 2025

  This is our first time to casa paradiso and in fact our first time to Kos. With late check in i expected to have a negative view but was pleasantly surprised on arrival. The hotel is beautiful, kept very clean and spacious. We were met with hospitality, drinks on arrival and snacks in the fridge. The hotel is in a peaceful, tranquil location with breathtaking scenery. The main part of the hotel accomodates a large restaurant with ample outdoor seating alongside the first swimming pool. There are numerous tables and chairs available. Then there are beautiful bungalows stretching down to the beach with a secondary swimming pool and bar. Nestled between are the children play áreas, outdoor gym áreas and área after área of home grown produce. We were captivated by day 1. There is always plenty of food, it is generally the same each day but you can choose different options. Snacks are readily available throughout the day. Entertainment; if you don't enjoy being pestered to participate, this is for you, but there are frequent activities available throughout the day for those who like to be active. Evening Entertainment, not the best, but hey not many all inclusives are. Staff: absolutely amazing, friendly, happy, respectful .... we thank ea ch and everyone of you for making our stay so perfect. Location: easy access to beach where you can walk as long as you want! On bea ch road, there is a bus service to take you into Kos town for € 2.30 each. Here you can do some shopping if wanted . We took a tour to Nisyros Island to see the volcano and local sights. Was absolutely stunning. Continuing to have an excellent stay and would definitely come again... :) Casa Paradiso, General Manager at Grecotel Casa Paradiso, responded to this review Dear Ms. Karen,What a joy to read your heartfelt review. Thank you so much for taking the time to share your first impressions of Casa Paradiso and of Kos! We’re absolutely delighted that your stay exceeded expectations right from your late-night arrival.It’s wonderful to hear that you enjoyed our peaceful beachfront setting, the lush gardens and homegrown produce, and the sense of space and cleanliness throughout the resort. Our team is especially grateful for your kind words about their friendliness and hospitality. It’s always our goal to make every guest feel welcome and cared for from the very first moment.We’re also glad that you appreciated the variety of food, the relaxed entertainment style, and the convenient location near both the beach and Kos town. Nisyros truly is a magical experience, we’re so happy you got to discover it!Thank you again for recommending us so warmly. We’d be thrilled to welcome you back soon for another tranquil and sunny escape in Casa Paradiso.With warm regards,George SkoufoglouHotel Manager& the Casa Paradiso Team

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