Kos Palace Hotel

Recent Reviews: 167

• User:morag c

  Trip type: Couples

  Holiday break in Kos

  28 Apr 2026

  Just back from a holiday break in the Kosta Hotel in Kos.A lovely hotel that sits just meters away from the harbour, and has a nice outdoor area for drinks looking onto this.There's also a rooftop pool and another seating area with the same lovely view.Rooms had plenty of space and room service was available each day.We had breakfast each morning which was varied and plentiful and the waiting staff were so pleasant.They have a nice indoor bar area with plenty of comfy couches dotted around.This is run by the busiest barman you could meet, Joel .He never stopped working , but always made time to chat to all his customers. Definitely an asset to the hotel.All in a very good holiday 😁

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• User:Andyhallett

  Trip type: Friends getaway

  Wonderful

  23 Sept 2025

  What an amazing place , the staff were so wonderful , the reception staff , cleaning staff and snack bar and bar absolutely great.the rooms were comfortable and clean and the pool amazing. One small point is if the breakfasts could be hot as all the food was tepid.I would highly recommend this hotel and really hope to return asap thank you.

• User:Shaun L

  Trip type: Family

  Relaxed beachfront holiday

  07 Aug 2025

  Kos palace is 4 star probably a 3 + star in reality great pool, great beach .yes a 30 walk to the resort centre but lovely stroll along the beach if your not in a rush. Breakfast good variety evening meal the same best thing not the normal stampede did not seem overly busy .snack bar for lunch etc excellent chicken gyros 5 euros. A special mention for all the staff who really friendly and helpful especially all those involved in helping to us to have a birthday celebration for our grandson they really went above and beyond overall we would recommend for those seeking a relaxed beachfront holiday only one negative no tea/coffee making facilities in room

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• User:darren m

  Trip type: Family

  Palace it certainly is NOT

  04 Aug 2025

  So the Kos Palace is no Palace, I'm shocked it's rated 4 star, at best it's 3 star, don't get me wrong for the most part we enjoyed our 10 days here but...we booked a family room, first mistake - above our room is the roof, on the roof there are air conditioning units ( well that's what i think it was ) from 4am through 8pm the humming noise was so loud the family room with the kitchen in was unsleepable so we all had to use the bedroom, luckily there was a double and single bed in there, the noise was insane, it could be heard in the bedroom but was much better, there was an electric hot plate with two rings but one knife, 1 fork, 1 plate and absolutely nothing else, not a major issue as we bought a travel kettle and cups with us and we had no intention of cooking, just thought it was ridiculous, the room was tired - Shower riser rail broken so the shower head could not be raised at all, toilet roll holder falling off the wall, no plugs in basin or bath, plug sockets came out of walls when you pulled the plugs out, overall it really needs some TLC, we never had evening meals here but the reviews from people we met were not good so i wouldn't take half board, the public transport to town was rubbish and on one occasion the bus just carried on past us, every 1 1/2 hours so not regular enough, the reviews make you think it's walkable to town which to be fair it is about 30 mins but in 38 degree heat it is not walkable, some evenings we had no choice other than to walk back to the hotel, don't get me started on Taxis OMG I've never stayed anywhere this bad, the hotel would call you one if they can but the response would be maybe 1/2 hour but most likely won't turn up, from KOS harbor you have to queue like we did in the 80's-90's at the one Taxi rank there is no other way, On the positive side the Pool is really big and a very nice spot, the staff are all really lovely and the breakfast is definitely worth getting up for, on most days the sunbeds were not fully occupied and there is never a rush, beds were always available up to 10-11 if not all day, all in all we had a nice holiday but that's mainly due to us being easy going, we definitely would not return or recommend this hotel, i am really surprised at the Tripadvisor overall review rating for this hotel to be honest. Stefanos Stavrakakis, Γενικός Διευθυντής at Kos Palace Hotel, responded to this review Dear Darren,Thank you for taking the time to share your feedback following yourrecent stay at Kos Palace Hotel. We are glad to hear that you found thepool area enjoyable, appreciated our breakfast selection, andexperienced the warm hospitality of our staff.However, we were disappointed to read some of your comments,particularly given that at no point during your 10-day stay did youapproach the reception to inform us of any issues you were facing. Wewould have welcomed the opportunity to address your concerns promptly— whether by offering an alternative room or resolvingmaintenance-related matters such as the shower riser rail, toilet rollholder, or plug sockets. Our team is available around the clock forprecisely this reason, and we encourage all guests to reach outimmediately should they encounter any inconvenience.With regard to the family room, while some of these rooms include basickitchenette furniture, we do not advertise them as self-cateringapartments, nor do we promote the availability of full kitchenware. Thekitchenette is present in certain rooms for additional comfort, butcooking facilities and equipment are not part of the room offering. Hadyou inquired at reception, we would have happily provided any itemsavailable, such as cups or cutlery. We also must clarify that the hotel has no control over publictransportation or the availability of taxis on the island. Thechallenges with taxis are a well-known issue across Kos, especiallyduring peak season, and we do our best to assist our guests by callingtaxis on their behalf, although delays are unfortunately not within ourcontrol. Similarly, we are not responsible for the island’s weatherconditions.Regarding dinner, we are surprised by your comments, as the vastmajority of our guests express satisfaction with our evening meals, bothin person and through written reviews. Taste is subjective, and werespect that not every guest has the same preferences, but we take greatpride in our cuisine and the consistently positive feedback we receive.Lastly, we appreciate your note that you enjoyed your holiday overall,even if you have decided not to return. Every guest experience isimportant to us, and we strive to improve constantly. That said, it isessential for guests to communicate their concerns during their stay, asit allows us to take immediate action and ensure a more comfortableexperience.We wish you all the best in your future travels.Kind regards,

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• User:Maisie_anne3

  Trip type:

  18 Jul 2025

  I really enjoyed my 10 night stay here. The location was great; right on the beach and only a 20 minute walk to the strip which was flat so easy to walk. There was also a bus stop right outside the hotel for the strip, excursions or Kos town. The food was average, lots of variety but I found most foods to be too salty so ate ice cream every night. I had an encounter with a staff member who kept staring and directing comments at me which made me uncomfortable but every other staff member I came across was super friendly and happy to help. The pool was clean and the garden area surrounding it was lovely and quiet. I had a garden room and had a beautiful view of the mountains behind the hotel which I will leave below.

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