Ionian Blue Hotel

Recent Reviews: 728

• User:LincolnBest

  Trip type: Friends getaway

  Not a 5 star.

  06 Sept 2025

  Actually booked a total of 7 rooms for 1 night. Our collective thoughts are that the first impressions were good. The rooms, all with sea view were spacious and clean. The facilities were pleasant, particularly the spa. Pool side food was good and served quickly. Not impressed by the restaurant, in fact several of our party left the hotel and walked 400m to the nearby Porto Gallini for dinner (which was superb). Front of house was rude and inconsistent in information. Had to keep phoning to get a response, when responses were promised 40 mins later nothing, had to phone again. On balance definitely not a 5 star, maybe 4 at a push. Wouldn’t stay here again was the unanimous view of our group. Ionian Blue, Άλλο at Ionian Blue Bungalows & Spa Resort, responded to this review Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our sea view rooms, cleanliness, spa facilities, and poolside service.However, we must respectfully clarify that several of the concerns mentioned do not fully reflect the circumstances during your stay. Our front office team followed standard procedures and provided information in line with hotel policy. At no point was there an intention to be discourteous, and we take such characterizations seriously.Regarding response times, our records indicate that communication was handled within operational timelines, especially considering the high occupancy during your visit.As for restaurant preferences, we fully respect that dining tastes are subjective. While we regret that our restaurant did not meet your expectations, many of our guests consistently rate it highly.We stand by our service standards and our 5-star classification, which reflects the facilities, amenities, and level of service we provide.We wish you all the best in your future travels.FOUDAS DIMITRISMANAGER OF IONIAN BLUE HOTEL

  Read more

• User:Journey772294

  Trip type: Family

  Needs renovation despite the nice location

  31 Aug 2025

  We expected much more from the Ionian Blue. The location and outdoor areas are beautiful, but unfortunately the hotel was overcrowded and we couldn’t enjoy them. The room was rather dated, with worn-out linens and furniture in need of renovation. One of the mattresses was uncomfortable and the fridge had an unpleasant smell. Breakfast was tasty but extremely crowded around 10 a.m.On the positive side, the cleaning staff were consistent and efficient, and reception did offer us a better price when we checked out earlier. Overall, however, the hotel would benefit greatly from a thorough renovation of the rooms, especially considering the high summer prices. Ionian Blue, Άλλο at Ionian Blue Bungalows & Spa Resort, responded to this review Thank you for the review and the time you spent to write it.We will take all your comments into consideration.We hope to see you again in the future.Kind regardsFOUDAS DIMITRIS GENERAL MANAGER OF IONIAN BLUE HOTEL

  Read more

• User:Vasilis A

  Trip type: Family

  AVOID BY ALL MEANS!!!!!!

  24 Aug 2025

  This is not a 5 star hotel but its price is. The hotel is unbelievably dirty. The room smelled tobacco (and imagine that I am a smoker). The sheets had yellow stains, the toilet seat was not cleaned and the minibar was empty. Not even water. Everything in the room and the public areas seems to to have had any care for at least 5 years. Ionian Blue, Άλλο at Ionian Blue Bungalows & Spa Resort, responded to this review We think that your review is exaggerating. The hotel is extremely busy and not extremely dirty.A review is real when is based on true events.FOUDAS DIMITRIS MANAGER OF IONIAN BLUE HOTEL

  Read more

• User:athina b

  Trip type: Family

  Definitely not a 5 star hotel

  21 Aug 2025

  Maybe the Greek Tourism Office should reconsider how they allocate 5* ratings. This hotel is very tired and needs some serious renovation. Room:The room was in shambles when we got there and in no possible way a 5* hotel room. The floor was so used and full of stains that created the impression it was dirty. There was a small bed-stool full of holes, as was the veranda sofa which was also rusty; the veranda chairs were both broken. The bedsheets were yellow from use and were not pressed. When we complained about the pillow cases they said the colour was ‘just from use’. One of the extra beds wasn’t done, they had left the sheets for us to do. The room was extraordinarily plain and there were no sockets on either side of the double bed. Bathroom:The floor was full of dirt stains. There was a piece of brown dirt stuck on one wall which we don’t even want to know what it was. The bathroom ceiling was full of mould and dirt which they admitted. There were no hand towels in the bathroom and the bath mat which was supposed to be grey, was full of yellow bleach stains. There was no bath curtain or bath glass. The room had no water in the fridge; it only had one coke, one beer and one chocolate bar. The tap water isn’t drinkable so when we asked they said their policy has changed and they don’t offer water, even though the mini bar menu stated that the minibars is checked daily to ensure two bottles of water are always there. When we asked the receptionist for water, she told us to go and get some ourselves from the bar. They eventually moved us up to a better room which was nicer and cleaner, however still it was by no means 5*. Hotel grounds:The only thing that is beautiful is the view. It is truly magnificent. The grounds are ok, but they look as if they could do with a bit of TLCThe lifts were filthy. They smelt horribly and had mats that’s I don’t think had been cleaned anywhere recently. The lift doors were shutting abruptly as the sensors were not working, they shut twice on my son. The lift windows were full of bird poo and all sorts of stains. As the lifts had glass windows, going up and down all you could see was their filthy state.Restaurant and service: Aside from the room, the hotel restaurant was extremely slow in service, the food was mediocre, and even their salmon ‘fillet’ was full of bones. At breakfast there was no one to guide guests where to sit and as it gets very busy, especially around 10 when breakfast ends, it gets chaotic with guests having to scout around for tables and fight for them when they become available. They are frying the eggs in the same surface as the pancakes and when we asked for fried eggs cooked elsewhere because of gluten intolerance, the lady responded she couldn’t do that and we should just take boiled eggs. When I responded this is a 5* hotel she mumbled something and said she would fry them in the kitchen. The same lady was turning the pancakes which her hands; she was wearing gloves but it was the same gloves she was wearing to carry food containers and empty their contents. We ordered two cokes to the room and they brought us the bottles only, without glasses…Parking:If you make the mistake of parking in the underground parking be very careful. This is not a parking, it is a storage area full of all sorts of stuff, with cables connected to mains and then placed over an old sunbed to avoid water leaks on the floor. Health and safety out of the window, alongside 5*…The staff were apologetic and admitted the hotel was tired and needed renovation. Most -but not all-of the staff were kind. Avoid this hotel unless you want to pay 5* prices for quality of day use/hourly hotels Ionian Blue, Άλλο at Ionian Blue Bungalows & Spa Resort, responded to this review Thank you for taking the time to share such detailed feedback. We regret that your experience did not meet your expectations and we take the points you raise very seriously.That said, we must clarify that the condition described does not reflect the operational standards we uphold as a 5-star property. Our hotel is regularly inspected and certified according to national tourism regulations, and our facilities and services are aligned with those criteria.Cleanliness and maintenance are priorities for us. Any issues reported during a guest’s stay are addressed immediately, as was the case when we offered and arranged a room change. We acknowledge that no property is immune to wear over time; however, characterization of the hotel as unsafe or unhygienic does not accurately represent our standards or daily quality control procedures.Regarding the restaurant and breakfast service, we regret any delays experienced during peak hours. Our team follows strict food safety and hygiene protocols, and special dietary requests are accommodated whenever operationally possible.Concerning the minibar policy, our team communicated the current policy in place at the time of your stay. We understand how discrepancies can cause frustration and we are reviewing internal communication to avoid confusion.We also wish to clarify that safety regulations are strictly followed across all areas of the property, including parking and technical facilities. Any suggestion otherwise is taken seriously and reviewed accordingly.While we respect every guest’s right to express their opinion, we do not accept the implication that our hotel operates below health, safety, or classification standards. We remain committed to continuous improvement and to delivering the level of service expected from a 5-star establishment.We wish you well in your future travels.

  Read more

• User:Nicolle L

  Trip type: Couples

  Terrible terrible impression

  18 Aug 2025

  Hi, turned up at this hotel with my husband looking to book a room, immediately, for anywhere up to 9 days (we had an issue with the hotel we had booked months prior). We were greeted at reception by a woman (blond hair, bob cut), I didn’t get her name given the terrible interaction and my shock. She was incredibly rude right from the start - commenting on my face and why it had such a ‘weird look on it’. It was an incredibly insensitive interaction at a moment where we were quite stressed and comments she KEPT on repeating to me, almost wanting a rise from me i felt and staring at me. I tried to move the conversation on but she kept going. It was very very odd. All this whilst also being unbelievably unhelpful. She eventually said she had a room (the type of room was completely unclear and not one she cared to share with us). She disappeared to check something with her manager and returned saying it wasn’t available - no reasoning. It was a really horrible interaction during a difficult time and no compassion was shown at all. We ended up going to Porto Galini Hotel, who were brilliant. We actually looked at staying at this hotel and I’m so glad we didn’t the first impression with this lady was really unpleasant. Having stayed in 5 star hotels around the world this was by far the rudest interaction I have ever experienced. I should have raised it with her manager at the time, but it was a difficult situation (trying to find another hotel during peak season) and I just couldn’t get my head around it. Anyway, would strongly not recommend this hotel, but would strongly recommend Porto Galini, just up the road who were just polite and accommodating. Exactly what you would expect. Ionian Blue, Άλλο at Ionian Blue Bungalows & Spa Resort, responded to this review Thank you for bringing this matter to our attention. We are genuinely concerned to read your comments, as the behavior described does not reflect the standards of professionalism and courtesy we expect from our team.We take allegations of inappropriate or disrespectful conduct extremely seriously. Following your review, we have initiated an internal inquiry to better understand what occurred during your visit.It is important to clarify that room availability during peak season can change within minutes, and availability decisions are often subject to confirmation procedures. However, under no circumstances would discourteous or personal remarks be acceptable, and this is certainly not aligned with our service culture.We regret that you left with such an impression and that we were not given the opportunity to address your concerns in real time. Had the matter been brought to management’s attention during your visit, it would have been immediately investigated.Our hotel has built its reputation on professionalism, respect, and hospitality, and we remain committed to upholding those values at all times.We wish you well in your future travels.

  Read more