Klima House

Recent Reviews: 2125

• User:mw888mw

  Trip type: Business

  Great Hotel

  29 Apr 2026

  It's been a while since I stayed here. It has been a true improvement since the last time. It feels like the whole west wing has been updated to modern standards, with most of the amenities of a five-star hotel. Where else would you see bathrobes neatly stored in its own garment bags? The bed was very comfortable, much nicer than I remembered before. The bathroom was spotless. The sound insulation was so good that it blocked out all the noise. All the things that make you feel welcome were there.Last time when I stayed, I mentioned that some of the chinaware had chips in them, but not this time. The executive lounge/lobby restaurant is also much better than before. Though I didn't have a chance to experience happy hour but breakfast and afternoon tea were both excellent.I'll definitely return next time in Shanghai.

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• User:CommentXYZ

  Trip type: Couples

  attractive suite upgrade

  12 Jan 2026

  This hotel is one of the best value-for-money properties among Hilton hotels in Shanghai. It always offers members exceptionally generous and attractive suite upgrade opportunities. The front desk service is also highly commendable for its courtesy and efficiency, and the ladies there are warm, kind, and truly deserving of special praise.

• User:Chin Yee G

  Trip type: Family

  Old and tired Hotel

  25 Dec 2025

  I would not recommend this hotel, as the property feels quite old and in need of renovation. While the location may be suitable for business travelers or those attending meetings or conferences, it is not ideal for leisure or sightseeing purposes.The breakfast area is very small and overcrowded, with long queues during peak hours, which made the experience uncomfortable.Service was acceptable but lacked warmth — the staff appeared very busy and there was little interaction or friendliness, with hardly any smiles. Overall, this hotel may work for work-related stays, but it does not offer a pleasant experience for travelers.

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• User:Ismat J

  Trip type: Business

  Disappointing

  05 Dec 2025

  I was on a three week business trip, and of all the hotels I stayed at this was by far the worst service. They treat people who are brown like dirt, as a hilton honors gold member I have never experienced such service. Concierge doesn’t come up to get your luggage , doesn’t help you weight it , apart from location there is nothing good about this hotel I will never stay here nor recommend anyone to stay here, overpriced for a crappy service.

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• User:ahe_eLL20125

  Trip type: Couples

  Great 2-Night Stay at DoubleTree by Hilton Shanghai Pudong

  28 Nov 2025

  Checked in for 2 nights at DoubleTree by Hilton Shanghai Pudong. As Hilton Honors Gold got upgraded to Executive room. Lucky me !Hotel is right next to Lancun Road metro station so very convenient.Loved the warm cookies at check in. So nice maybe because I was hungry lol. The room view is everything facing the three siblings Shanghai Tower, Jin Mao Tower, and Shanghai World Financial Center.Breakfast is great with more vegetarian options for my halal food. There is a good halal noodles restaurant across the road. Yummy. The staff in Doubletree Hilton Shanghai Pudong is attentive and well trained, making the stay even more pleasant.Solid choice for Pudong stays.

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