Gratsias Luxury Apartments

Recent Reviews: 644

• User:Randy R

  Trip type: Couples

  Rude front desk

  15 Apr 2026

  Rude front desk, wouldn’t answer their phone on repeated calls and hung up on once. Then to get a shuttle they made us go to a different terminal to be picked up an hour and a half later when located 10 minutes from the airport. The first time the shuttle passed us in the courtesy shuttle area and didn’t slow down. The room stunk. The toilet seat in the rooms bathroom was broken and not connected. The only reason we stayed here was it was comped by American Airlines for having missed connecting flight due to delay Guest Relations Manager, Owner at Super 8 by Wyndham Bedford DFW Airport West, responded to this review Dear J7745IYrandyr,Thank you for taking the time to share your feedback. We truly appreciate all guest comments, as they help us better understand where improvements are needed.We are sorry to hear that your stay did not meet expectations, particularly in regard to service and amenities. This is not the experience we aim to provide, and your concerns will be shared with the appropriate teams for careful review and follow-up.We value your input and appreciate you bringing these matters to our attention. Feedback like yours plays an important role in helping us enhance the overall guest experience.Warm regards,Guest Relations Specialist

  Read more

• User:Ryan T

  Trip type: Family

  Terrible

  29 Mar 2026

  Probably one of the worst places I've stayed. Late check in with my family and was promised a shuttle back to the airport in the morning. That never happened because of a driver family "emergency". No help on looking for another ride. Not to mention the lights in the room didn't work,there was feces on multiples surfaces of the toilet and hair everywhere. Look elsewhere Guest Relations Manager, Owner at Super 8 by Wyndham Bedford DFW Airport West, responded to this review Dear R2356JNryant,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced and regret that certain aspects of your visit did not meet the high standards we strive to provide for our guests.Your comments regarding the cleanliness of your room and the transportation service have been carefully noted and shared with the appropriate departments. We take feedback like yours very seriously, as it helps us identify areas where we can improve and ensure a more seamless and comfortable experience for all our guests.We truly value your input and understand how these issues may have impacted your stay. Please know that we are committed to addressing these concerns so future guests do not encounter similar challenges. We hope that despite this experience, you might consider giving us another opportunity to provide a stay that better meets your expectations.Thank you again for bringing these matters to our attention. Your feedback is invaluable in helping us continue to improve our services.Warm regards,Guest Relations Specialist

  Read more

• User:DayTrip516269

  Trip type: Couples

  Very restful night sleep after a very hard day

  26 Mar 2026

  My wife and I experienced an overnight flight delay and we were given a lodging and meal voucher for a motel stay at this Super eight in Bedford, TX. We were pleasantly surprised by the quality of this motel. It appeared to have been recently renovated, was very quiet and had very pleasant front desk staff. They even opened up the breakfast area for us at 3 am so we could have some breakfast before catching the shuttle to the airport. Guest Relations Manager, Owner at Super 8 by Wyndham Bedford DFW Airport West, responded to this review Dear DayTrip516269,Thank you for sharing your positive experience at the Super 8 in Bedford, TX. We're glad to hear that the recent renovations and the attentiveness of our front desk staff contributed to your pleasant stay. Our team strives to ensure comfort and convenience for all guests, even in unexpected situations. It is always our ambition to give you a one-of-a-kind memorable stay. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every staff member and management team memberWe appreciate your kind remarks and hope you and your wife have safe travels in the future.Warm regards,Guest Relations Specialist

  Read more

• User:Travis P

  Trip type: Business

  Known fraud at this hotel. Please avoid.

  14 Dec 2025

  FRAUD WARNING! Airline meal vouchers.Letting everyone know here and how it works. If anyone has time and resources to put towards suing, that'd be awesome. Fact 1: this place gathers a lot of people that have flight delays and get free hotel rooms from the airport along with meal vouchers.Fact 2: the meal voucher provided by the airlines (American airlines in my case) is a digital Mastercard and can be used outside the airport or within - anywhere that accepts Mastercard. Fact 3: the airport staff know this and inform you that in order to receive their "free continental breakfast" you have to provide your meal voucher.Fact 4: American airlines told me that my hotel voucher includes the hotel stay with breakfast, and that the meal voucher is for my own personal use.Fact 5: I am no longer able to use my meal voucher after giving it to hotel staff.So you check in, everything goes smoothly, then they request you give them a meal voucher in order to receive breakfast. When I pushed them on this, I was informed by hotel staff that if you provide the meal voucher, you get the "upgraded" breakfast. In the morning, I asked the clerk to see if they had the "upgraded" breakfast and he said you can eat whatever you want. The exact same free continental breakfast that you get at any other hotel. This is morally reprehensible and to think theyre cashing every person's meal voucher and abusing this system is disgusting. I witnessed them doing this to other guests as well. I will be reporting them where appropriate. Hopefully they are dealt with. Just think, 10 guests a day with meal vouchers can equal $3400 / month. If this is the case, I would highly NOT recommend using their ATM or free WiFi, as it could be (is) compromised. Guest Relations Manager, Owner at Super 8 by Wyndham Bedford DFW Airport West, responded to this review Dear R470VHtravisp,Thank you for your feedback regarding your recent experience. I regret to discover that you weren't thoroughly impressed with us during your most recent stay.We take all guest comments very seriously and appreciate you bringing this to our attention. Policies regarding meal vouchers can often be complex, and we strive to ensure clarity in our communications. It's important to us that each guest feels informed and comfortable during their stay. We encourage you to reach out to management directly if you wish to discuss this matter further. Thank you for sharing your insights.Please give us another chance to serve you better as we promise a more pleasant stay.Warm regards,Guest Relations Specialist

  Read more

• User:Dylan M

  Trip type: Family

  Below Average Stay

  11 Nov 2025

  Had a layover for the night and was granted a free room here at the Super 8. Would have felt bad with my decision if I had to pay money for the room. Shower wouldn’t drain, stained towels, and the laundry machine and stuff has no detergent or drying sheets for the laundry service. Was better than sleeping in the airport. Guest Relations Manager, Owner at Super 8 by Wyndham Bedford DFW Airport West, responded to this review Dear dylanmL9546UR,Thank you for sharing your feedback regarding your recent stay. I am terribly sorry to hear of your disappointment with our hotel.We appreciate your insights about the room amenities and laundry facilities, as they help us understand what areas need attention. It’s great to hear that you found the accommodation preferable to the airport. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. Your comments will be noted, and we hope your future travels provide you with more enjoyable experiences.Warm regards,Guest Relations Specialist

  Read more