Naxian Emerald Hotel

Recent Reviews: 366

• User: Scenic22557073900

  Trip type: Business

  Terrible restaurant service on Thursdays for Hotel guests because of weekly event open to all

  If you love peace, don’t sleepover on Thursdays You’ll get room service 3hrs later, if you do Protea Fire and Ice Menlyn, Other at Protea Hotel Fire & Ice! Pretoria Menlyn, responded to this review Dear Guest,Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by the loud disturbance / loud music caused by th… Read moreIf you love peace, don’t sleepover on Thursdays You’ll get room service 3hrs later, if you do Protea Fire and Ice Menlyn, Other at Protea Hotel Fire & Ice! Pretoria Menlyn, responded to this review Dear Guest,Thank you for taking the time to share you… Read more

• User: CR2015BXL

  Trip type: Business

  Good base for Pretoria

  Stayed here for a week. Had a quiet room on the top floor. Room clean and cleaned well every day. One bottle water provided every day. Bed comfy. WiFi can be improved during busy hours. Breakfast great. Staff friendly and helpful. Easy and fast to get around by Uber. Safe base. Would come again. Protea Fire and Ice Menlyn, Other at Protea Hotel Fire & Ice! Pretoria Menlyn, responded to this… Read moreStayed here for a week. Had a quiet room on the top floor. Room clean and cleaned well every day. One bottle water provided every day. Bed comfy. WiFi can be improved during busy hours. Breakfast great. Staff friendly and helpful. Easy and fast to get around b… Read more

• User: stevenk549

  Trip type: Business

  Main Restaurant and pool bar.

  We pre-booked and fully paid for our Christmas function weeks in advance, but unfortunately the experience at Fire & Ice Hotel Menlyn Maine was very disappointing. On arrival, it felt as though the team was not expecting us. There were not enough staff members to help set up, and we ended up laying the tables ourselves. No manager or supervisor was present to ensure things were running smoothl… Read moreWe pre-booked and fully paid for our Christmas function weeks in advance, but unfortunately the experience at Fire & Ice Hotel Menlyn Maine was very disappointing. On arrival, it felt as though the team was not expecting us. There were not enough staff mem… Read more

• User: CD_Barcelona

  Trip type: Business

  Great staff

  Stayed there for almost 3 weeks. Very good experience. The best part was the friendly and professional staff, especially Dorothy at reception.Stayed there for almost 3 weeks. Very good experience. The best part was the friendly and professional staff, especially Dorothy at reception.

• User: davidW2714ZT

  Trip type: Business

  a total disaster

  i stay at hotels on business to sleep . on check in as a marriott bonvoy silver member iwas given a stress ball . this should have been a warning sign . after having asked 3times for a quiet room i was given one next to the lift with all its passing traffic . aroundmidnight there was screaming and shouting and banging of doors (more like a brothel) which went on until 0230 . security did not want… Read morei stay at hotels on business to sleep . on check in as a marriott bonvoy silver member iwas given a stress ball . this should have been a warning sign . after having asked 3times for a quiet room i was given one next to the lift with all its passing traffic .… Read more