Naxos Golden Sun

Recent Reviews: 332

• User:Biavati

  Trip type: Couples

  STAY WELL AWAY!!!!!!!

  28 Sept 2024

  Let’s start from the beginning. My husband and I stayed at this Hotel from september 21st to 28th, one week in a tour package (Ryanair flights Bologna to Mykonos, Sea Jet transfers to and from the island and ground services) from the italian tour operator EDEN VIAGGI. We had a Bed and Breakfast accommodation arrangement. From Italy, well before our booking, our Agency Millepiedi asked for a TWO SEPARATE BEDS (twin) to the tour operator AND the Hotel (we had an e-mail - september 5th- answering from Mrs. Leonie Drakouli of sales department telling they can arrange for the 2 beds). This was our only and indispensable request about our stay. Trip began early morning, around 7 p.m. we finally arrived at the desk of the Hotel. The guy at the reception said ok two beds, came with us to the room (supposed to be a Junior Suite sea view)only to stare in front of a very small king bed in a tiny room (definitely NOT a suite), with nothing else that a bed, a table, no furniture and a small bathroom. No space for a second bed to adjoin. the room was like 10 sqmHe phoned to someone (his boss?) who answered that they made confusion and so, with this MISUNDERSTANDING, we should stay there for one or maybe two nights, then move to our original suite. We asked if the suite was occupied, he said no, but now it’s not available, tomorrow possibly will be ok (they surely had no housekeeping in the evening, I suspect they simply did not have the suite ready for us). So I ask for an upgrade, the guy said ok but just for a day, because that will be the HONEYMOON SUITE, and bet on it? Yes you win: after a day we should move away. At the end of this long and tiring “managing” of the problem I agreed to DOWNGRADE in an old and poor accommodation (not a SUITE , the furniture dating 40+ years ago, bathroom in urgent need of renovation, lamp on a bed broken during the whole period).BUT 2(two) single beds. We had to make up ourselves the beds, the following day nobody from the housekeeping made up our room, and when the 3 day they did, they changed the linen only half week, but again WE made up our beds. Every day change of towels, ok but in terms of service I rate this Hotel as VERY POOR (3 stars, but no more than 1 in my opinion). The day following our arrival, a lady from the desk went to us with a fantasy about “two poor italian young guests who had a bike accident, so they were at the Hospital and how they could possibly put them out of their suite (OUR SUITE NAMELY) in a problem like this?”. We did not discuss this issue, make believe!The in room WI-FI was totally a mess, it was working 10% of the day. In the small and old kitchenwe found a really poor cooking ware! We taste their cooking on arrival (really poor) and the day after we hurried to rent a car (in order to reach good restaurants of the island). The breakfast was average. The pool too small, even for september's few guests. I have to say that they provide a car on spot, at a really reasonable price (we will discover at the end of our stay that they wanted all the amount IN CASH, that we refused). The location of their premise, in Stelida, is far from everywhere, much better to choose a place close to a shore spot, with mini markets, shops, cafes and restaurants reachable by feet. On the island there are plenty alike, with more confort even in 3 stars range. And a lot of 4 stars! We payed for a very poor room in a really poor hotel the price of a 4 star city center inAgio Prokopios or Agia Anna. Worse: we payed for a junior suite and we had to accept to stay in abad room worth 40 euros per night, in order not to move back and forth in 6 night with all our stuff.It was our first time in Naxos, the island is beautiful, the sea and beaches wonderful, but in a next visit: same island, different Hotel!

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• User:Paul C

  Trip type: Couples

  Golden Sun Hotel Naxos an Aegean Gem.

  31 Aug 2024

  We highly recommend this hotel as it is very family friendly and we enjoyed our week here in Naxos. The Hotel is very clean and comfortable and within easy reach of many beaches and restaurants. The hosts are very attentive and can even hire you a car so you can visit some of the wonderful inland villages and enjoy their local food. The Island is in drought like a lot of Cyclades Islands and the water from the overworked desal plants is a little salty but this isn't a reason not to come.

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• User:BT070

  Trip type: Family

  Nice hotel with super nice employees

  07 Aug 2023

  Nice hotel with absolutely super nice employees. Located 10 minutes from the port and Chora. 2 beaches to be reached in 5 and 10 minutes walking. It is advised to rent a car (the hotel has attractive offers by the way). Breakfast was ok and with enough options and lovely fruit. Large swimming pool that we used only the last day because we visited different beaches and the small picturesque villages on the island. We had two rooms, one really nice and cosy an the other a bit outdated. Good airconditioning in the room and very clean and quiet.

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• User:stavroulak709

  Trip type: Family

  Just beautiful!

  02 Aug 2023

  We had a wonderful time at the Golden Sun in Naxos. The hotel was very clean, the breakfast had a lot of selection. But what made it soo special, was the staff. Maria the waitress/bar women was truly amazing! The only downside, was that the hotel was a bit far from the beach we really loved, Agios Prokopios. If you are looking for a quiet & relaxing place , which is family friendly, to stay while in Naxos, this is the place for you!

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• User:Χρηστος Α

  Trip type: Family

  An Exquisite Oasis of Luxury and Serenity

  12 Jun 2023

  My stay at the Golden Sun Naxos Hotel was nothing short of extraordinary. This establishment not only offers opulence and comfort but also provides an unforgettable experience that will linger in my memories for years to come. If you're seeking a heavenly retreat on the enchanting island of Naxos, look no further than this exceptional hotel. I wholeheartedly recommend it to anyone in search of a truly luxurious and rejuvenating getaway. The rooms at the hotel are a haven of elegance and comfort. Finally The staff at Golden Sun Naxos Hotel are the epitome of hospitality. From the warm welcome at check-in to the attentive service throughout my stay especially miss Alexandra at the front desk always greeting you with a honest smile in her face and willingly to help you at any way possible!!

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