Sweet Home Naxos

Recent Reviews: 2701

• User:Malia C

  Trip type: Family

  Do NOT recommend

  05 May 2026

  I held my bridal shower at the Grand Del Mar and I am writing about my experience so that other people spare time and money by considering other venues to host their events instead of here. For my bridal shower my bridesmaids and I decided to do a tea at the lobby lounge of the Grand Del Mar. I have been to tea here several times before and it’s honestly a gorgeous venue. The tea is average, but I still wanted to host my shower here. The sales manager was helpful at first and offered a discounted rate on the room we were renting which convinced us to book even thought it was pricey. After confirming my booking it was pulling teeth getting in touch with the point person for my event. She was not on time for scheduled calls, took several days or sometimes over a week to get back to me on event details, she did not listen to my requests, I had to ask her several times to confirm my booking, etc. It was very stressful working with her. My bridal shower (tea and salad for 20 people no extras) came out to over $4,000 when all was said and done. Only one server was dedicated to my event and although she did her best, everything was lacking. The event was 2 hours and I feel like for $2000 an hour, there should have been much better service, much better communication, and more accommodations. This venue does HUGE events that make them way more money than my tiny bridal shower, and that is how their service made me feel. It felt like because my event was minor in comparison to their larger events, my event was put on the back burner. I absolutely do not recommend hosting events here unless money is not an object to you. If you decide to book here manage your expectations!

  Read more

• User:Alanna J

  Trip type: Business

  Commercial leadership

  05 May 2026

  The rooms were beautiful and spacious. The service is next level and the food with some of the best that I have eaten! Nenad Praporski, General Manager at Fairmont Grand Del Mar, responded to this review Thank you for your kind words regarding the beauty of our rooms, the exceptional service, and the quality of our dining experiences. We are delighted to know that your stay with us met your expectations. Your feedback is greatly appreciated.

  Read more

• User:Peacelove-travelo

  Trip type: Business

  Nice stay!

  04 May 2026

  Beautiful hotel and grounds. Pleasant & professional staff. Nenad Praporski, General Manager at Fairmont Grand Del Mar, responded to this review Thank you for your kind words regarding your recent stay. We are delighted to know that you appreciated our beautiful hotel, grounds, and the professionalism of our staff. Your feedback is truly valued, and we look forward to welcoming you back in the future.

  Read more

• User:Richard G

  Trip type: Couples

  Exceptional

  04 May 2026

  We truly enjoyed it my wife and I, we were just trying to relax in one place we didn’t want to leave.The pool, jacuzzi and pool service was up scale.The room and room service was grand.Property was well kept, we enjoyed our 4 day stay and appreciated the quality of service the Fairmont provided.We appreciated MR. Stevin Habba and his commitment to make sure we enjoyed our trip.Many Thanks to all Fairmont employees we appreciate your hard work.Richard/Susan G. Nenad Praporski, General Manager at Fairmont Grand Del Mar, responded to this review Thank you for your feedback regarding your recent stay at Fairmont Grand Del Mar. We are delighted to hear that you and your wife had such an enjoyable experience and found our facilities, including the pool and room service, to be exceptional. It is always gratifying to know that our team, particularly Mr. Stevin Habba, made a positive impact on your visit. Your kind words regarding our staff's commitment to service are truly appreciated and will be shared with the entire team. We look forward to welcoming you back for another memorable stay in the future.

  Read more

• User:MamaBrock7

  Trip type: Friends getaway

  Expected more

  01 May 2026

  We were very disappointed that this five star luxury resort had horrible Wi-Fi. I was not able to attend a very important Zoom meeting for work which has had a negative impact with my employer. We ate dinner at Amaya and although the presentation of the food was beautiful, the portions were extremely small. I ordered the squash ravioli, and I had to look for the five tiny squash with filling the size of a nickel. I don’t mind paying top dollar for quality food at a resort, but the prices for what you got were ridiculous. The customer service at this hotel is outstanding, with staff going above and beyond for guests. I would definitely give them 5 stars. Nenad Praporski, General Manager at Fairmont Grand Del Mar, responded to this review Thank you for sharing your feedback regarding your recent stay at Fairmont Grand Del Mar. We are pleased to hear that you found our customer service to be outstanding; our staff strives to provide exceptional experiences for every guest.However, we regret to learn that the Wi-Fi connectivity did not meet your expectations, particularly concerning your important work commitments. We understand the significance of reliable internet access and appreciate your input on this matter. Additionally, we acknowledge your concerns regarding the portion sizes at Amaya. We aim to provide a memorable dining experience and will take your comments into consideration as we continuously strive to enhance our culinary offerings.Your insights are invaluable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for an improved experience.

  Read more