Grecotel Luxme Dama Dama

Recent Reviews: 1758

• User:Helen W

  Trip type: Couples

  Disappointed!

  30 May 2026

  On arrival, which was gone midnight, the receptionist was not particularly welcoming but efficient. We were shown to our room, in the main building and were immediately disappointed as we were given twin beds! We had a quick look outside from the balcony and noticed the very ugly concrete roof. The room as a whole was ok, clean but very tired looking. My husband went back to reception to ask if there were any other rooms available, the receptionist told him to come back at 9am the following morning. After breakfast we spoke to a different receptionist, who was a bit frosty after we explained the situation and she said she would speak to the manager and something would be sorted out in a couple of days. We decided after some deliberation to stay in the room as we didn't want the hassle of unpacking and repacking. (They did put a mattress topper to make the bed into a king size, which was appreciated). We let the receptionist know our plans. We then noticed in our room that the view from the balcony, which was supposed to be a sea view, was completey obstructed by the concrete wall and metal bar when we sat down. The roof looked even worse in the daylight, along with a dirty sheet below our balcony. It was also at this time we noticed an ants nest! We didn't complain as we thought we would be thought of as a nuisance. After 2 days I came across a feedback form, I filled it in and mentioned our concerns. Within an hour my husband received a WhatsApp message from Katarina, the concierge supervisor who asked us to go and speak to her. We met with her, explained our concerns and she was extremely apologetic and wanted to make the rest of our stay as nice as possible. Katerina organised a Gazebo for us for 2 days, 2 a la carte meals and a 5pm check out. We were very grateful for her help and it made our stay a little more relaxing. We did mention all our issues, including some rude staff, slow service at the Lobby bar, and the buffet food was on the cold side. Some staff were excellent and couldn't be more helpful, but the blonde server at the Lobby bar was particularly slow and on one occasion couldn't even be bothered to ask us what we'd like to drink, we waited for a good 15 mins. We also suggested to Katarina that maybe the hotel could make the concrete roof look more attractive by adding some white gravel and some potted plants, for which she thought was a good idea. As a whole, the holiday was ok, but to be honest, unless things are updated/changed we would not go back.

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• User:Andrew J

  Trip type: Family

  Best family hotel in Rhodes

  28 May 2026

  Best family holiday. Everything is catered for.... And anything that isn't, Andreas the manager will figure it out.Thank you to all the staff from the towels, to the restaurants too the kids club to marina the ice cream lady to the front desk.... You made our holiday.The Joseph's Paschalis Trillidis, General Manager at Grecotel LUXME Dama Dama, responded to this review Dear Andrew J,Thank you so much for taking the time to share such a wonderful review following your recent stay at Grecotel LUXME Dama Dama.We are truly delighted to read that you enjoyed your family holiday with us and that everything met your expectations in such a positive way. It is especially heartwarming to know that our team across all departments — from housekeeping and restaurants to the Kids Club, Marina at the ice cream station, and our Front Desk team — all contributed to making your stay so memorable.A very special thank you as well for your kind words about Andreas. He will be absolutely delighted to know that his support made such a positive difference during your stay. Recognition like yours means a great deal to all of us and truly motivates our entire team.It was our genuine pleasure to have you with us, and we sincerely hope to welcome you back again very soon for another beautiful family holiday.Warmest regards,Trillidis PaschalisGeneral Manager

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• User:Luke S

  Trip type: Solo travel

  Review

  27 May 2026

  Pleasant stay with a few problems at the start, Overall the holiday has been good, there is a few areas that need improvement, the main part of the hotel mainly were the family rooms is very dated this includes the rooms and corridors. The room itself was very disappointing compared to what you show on your website, the room it’s self is very tired and needs a lot of improvement. The WiFi in the rooms has been awful and needs massively improving. The first few nights in the hotel was disappointing due to the lack of staff at the bar area and this had an impact in getting a drink.The food along with the drinks has been really good and the selection of food was fantastic. The staff in all areas where brilliant they were all polite and very helpful. The hotel was very clean throughout. Paschalis Trillidis, General Manager at Grecotel LUXME Dama Dama, responded to this review Dear Luke S,Thank you very much for taking the time to share your feedback following your recent stay at Grecotel LuxME Dama Dama.We are pleased to read that overall you had a good holiday experience and that you particularly enjoyed the quality and variety of our food and drinks, as well as the cleanliness of the hotel and the service provided by our team. Your kind comments regarding our staff are truly appreciated and will be shared with great pleasure.At the same time, we sincerely regret to learn that certain aspects of your stay did not fully meet your expectations. Please rest assured that your comments have been carefully noted and will be shared with the relevant departments for review and further improvement.We truly value all guest feedback as it helps us to continuously improve the experience we offer.Thank you once again for your constructive review. We very much hope to have the opportunity to welcome you back in the future for a more seamless stay.Warm regards,Trillidis PaschalisGeneral Manager

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• User:frank1964bristol

  Trip type: Family

  FANTASTIC FAMILY HOLIDAY !!

  27 May 2026

  We recently returned from a wonderful holiday at Grecotel Dama Dama in Rhodes, and we had an amazing time!A huge, special thanks goes to the animation team. They organized fantastic activities for the juniors and teenagers, who had an absolute blast and enjoyed themselves so much. We want to personally thank Michele, the activity manager, for his great leadership, and Dimitri for the energetic and fun Zumba sessions! In general, the entire staff at the hotel is incredibly helpful, polite, and always available.The facilities and services were excellent. The food was delicious with a good variety, and the pool area is absolutely stunning. We also thoroughly enjoyed the evening entertainment. The shows were beautiful and varied. Some nights we enjoyed great DJ sets and dancing at the beach bar, while other nights featured wonderful music shows at the theatre, preceded by a fun mini-disco for the younger children.If we have to make just one small note for improvement: we have a toddler and frequently needed to use the accessible/family bathroom located near the restaurant. Throughout our stay, the soap dispenser was broken, and there was no soap or bar of soap available. We requested it to be filled, but unfortunately, it was never fixed.Apart from this minor detail, it was an excellent holiday overall. We highly recommend this resort for families and would love to return! Paschalis Trillidis, General Manager at Grecotel LUXME Dama Dama, responded to this review Dear frank1964bristol,Thank you very much for taking the time to share such a wonderful review following your recent stay at Grecotel LuxME Dama Dama.We are truly delighted to know that you and your family had such a memorable holiday with us and that you enjoyed our facilities, food, entertainment, and especially the warm hospitality of our team.Your kind words regarding our animation team mean a great deal to us. Michele, Dimitri, and the entire team will be genuinely happy to know that they contributed so positively to your family’s experience and created such joyful moments for your children.At the same time, we truly appreciate you bringing your comments to our attention. Please rest assured that your feedback has been carefully noted and shared with the relevant departments, as the comfort and satisfaction of our guests always remain our highest priority.It was a pleasure to have you with us, and we truly appreciate your recommendation.We very much look forward to welcoming you and your family back again soon for another unforgettable stay at Grecotel LuxME Dama Dama.Warm regards,Trillidis PaschalisGeneral Manager

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• User:Compass10213900794

  Trip type: Family

  60th Anniversary celebration

  26 May 2026

  Andreas and his staff went above and beyond to help celebrate our parents 60th Anniversary. A truly special holiday for us all. 😊 Paschalis Trillidis, General Manager at Grecotel LUXME Dama Dama, responded to this review Dear Compass10213900794,Thank you very much for taking the time to share your kind feedback following your recent stay at Grecotel LuxME Dama Dama.We are truly delighted to read that your parents’ 60th Anniversary celebration was such a special occasion and that Andreas and our team were able to go above and beyond to make it memorable for you all. It is always our greatest reward to know that we could contribute to such meaningful family moments.Your warm words are sincerely appreciated and will be shared with Andreas and the entire team with great pleasure.We very much hope to have the pleasure of welcoming you back again soon to Rhodes for another memorable stay with us.Warm regards,Trillidis PaschalisGeneral Manager

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