Lisa

Recent Reviews: 1189

• User:Susanne78758

  Trip type: Couples

  Perfect rustic, eco-gorgeous.

  12 Apr 2026

  Amazing natural beauty right outside our room. We had a gorgeous view of Arenal and enjoyed exotic birds, frogs, insects and their amazing sounds all night. Norman = wonderful!team

• User:Curious15551518737

  Trip type: Family

  Mixed feelings :) but overall great budget resort!

  05 Apr 2026

  We enjoyed our stay and the highlight was def the jungle trail which was on property. It was like walking thru an ancient untouched deserted jungle. It was super cool. The back of the property directly off the restaurant leading to the pool was fairly maintained and the inside of the buildings were to. It was IMMACULATE. The staff was wonderful and the food was spectacular and very reasonably priced. I was really disappointed in the level of maintenance to the outside of the buildings, and over all grounds. This place has SUCH incredible potential and could be magical. I am not sue why they have let it go so much, perhaps covid set many of these resorts back. I usually don't stay in budget hotels, so perhaps this is standard for one in which case, this is def worth it.

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• User:donbe2017

  Trip type: Friends getaway

  Been here 13 times

  18 Feb 2026

  I come here and stay on every trip that I make to Costa Rica. All 13 of them. The place is so beautiful and the views are incredible. But do keep in mind that it can be foggy sometimes at the top of the volcano so you might not always get to see it. Don't hold this against the hotel. They have a beautiful Infinity pool and two hot tubs. Beautiful trails. Wonderful people working there.

• User:Maxrash

  Trip type: Family

  Horrible experience ever.

  10 Feb 2026

  Had a a terrible experience with this hotel, spooky place with no staff, no security and no power. Total scam. Pictures are also Deceiving. We went there with our family to find out no power and we were stuck there with no staff, no phones in the rooms or not a single light anywhere. Pitch dark. Not safe at all. Literally we ran as fast as we could out of that place as it was not safe there. I would never ever recommend this hotel to even worst of my enemy it was that bad. And on top of that the owners were horrible as well and were of no help in fact they denied giving refund even though we didn’t stay there not even an hour. No staff there to attend. Horrible literally horrible place ever.

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• User:RobSnow

  Trip type: Couples

  Dated and damp

  21 Jan 2026

  Just about 2*, but the previous reviewer Lucas is exactly correct. This hotel is horribly dated and tired. Above all else its location is extremely inconvenient at the end of a 2 mile steep windy road, all of which adds up to a very poor choice of hotels in Arenal. Should be £50 a night.