Grande Murano

Recent Reviews: 133

• User: cazzaxx123

  Trip type: Couples

  Great short stay

  We travelled to Santorini and stayed at Grand Murano. They emailed us prior to arrival to ask what time we were due to arrive and offered us a paid transfer. They picked us up from the airport and we had a smooth check in, we were delayed and didn’t arrive until just before midnight. The rooms were basic but clean and had everything we needed for a 2 night stay. The two ladies on reception were he… Read moreWe travelled to Santorini and stayed at Grand Murano. They emailed us prior to arrival to ask what time we were due to arrive and offered us a paid transfer. They picked us up from the airport and we had a smooth check in, we were delayed and didn’t arrive unt… Read more

• User: GoPlaces50108275101

  Trip type: Couples

  Very nice hotel and nice hospitality

  Very good hotel and nice hospitality.I went with my girlfriend and we had a great time. The owner very kind. She made us feel very nice. Very nice location very close to the main square of fira.I recommend that place for sure and I will visit again that hotel soonVery good hotel and nice hospitality.I went with my girlfriend and we had a great time. The owner very kind. She made us feel very nice. Very nice location very close to the main square of fira.I recommend that place for sure and I will visit again that hotel… Read more

• User: Kristen R

  Trip type: Friends getaway

  VERY RUDE AND ARGUMENTATIVE OWNERS

  Accom split across 2 hotels 7 min walk apart. Owner offered transport from 2nd hotel to brekky, turned up 15 mins early and said not a taxi - if we weren’t ready in 2 mins they would be leaving and we would have to walk. VERY RUDE AND ARGUMENTATIVEAccom split across 2 hotels 7 min walk apart. Owner offered transport from 2nd hotel to brekky, turned up 15 mins early and said not a taxi - if we weren’t ready in 2 mins they would be leaving and we would have to walk. VERY RUDE AND ARGUMENTATIVE

• User: emmamcgirl

  Trip type: Couples

  DO NOT STAY HERE!!!

  DO NOT STAY HEREThis was hands down the worst experience I’ve ever had at a hotel. Myself and my friend had been travelling and arrived at The hotel at 1:45pm as the check in time for the hotel is 1:30pm. We had a booking for a tour of the volcano at 3 so we wanted to check in and get ready before that. There was no one at reception was no way to get into any shade and it was roughly 32°C. I calle… Read moreDO NOT STAY HEREThis was hands down the worst experience I’ve ever had at a hotel. Myself and my friend had been travelling and arrived at The hotel at 1:45pm as the check in time for the hotel is 1:30pm. We had a booking for a tour of the volcano at 3 so we w… Read more

• User: Mara Sofia R

  Trip type: Friends getaway

  WORST STAY EVER

  This hotel had the worst customer service I have ever experienced. We arrived at 20:45 at the hotel reception to find a locked door and no staff anywhere. We then proceeded to call the number on the door 5 times with no reply. Online we found another number which a grumpy woman answered. She was extremely unhelpful, unpleasant and unprofessional and told us to wait 15 mins for someone to arrive. W… Read moreThis hotel had the worst customer service I have ever experienced. We arrived at 20:45 at the hotel reception to find a locked door and no staff anywhere. We then proceeded to call the number on the door 5 times with no reply. Online we found another number wh… Read more