Iatis View Luxury Vilas

Recent Reviews: 59

• User:francesd303

  Trip type: Business

  My business meeting was screwed up

  21 Aug 2023

  Hotel is with good location, if come for leisure, go for it. If come for business, simply stay away. I got the hotel reception booked a round trip taxi for me to meet up a merchant, I booked the day before and have mentioned that this is an important business appointment, ended up I missed the taxi and failed to attend the meeting!The reason is the reception staff pointed me a wrong direction. Firstly, I am not a local, I would not know where is the square, if simply telling me the square is pick-up point, would be a bit challenging as I don’t have time look up on google map under such tight schedule. Second, the staff told me the square locates on the left side, then I pointed to my left side to ensure the direction is correct, and she said yes.After I was walking around still couldn’t find my taxi, I returned to check if I went to the right place, again she said yes the left side, while I was pointing my left side again. Of course, again no taxi was there the second time when I went up there and I called the reception to check what happened, the lady said taxi left already because has been waiting for me too long…I went furious and rushed back to check what happened, found out she meant “her left side”, what the hell? I was pointing on my left side to make sure I got it right avoiding misunderstanding, and now you tell me is your “left side” not mine???My business meeting couldn’t be postponed as I need to catch my flight back home same day. FANTASTIC, it took me 22 hours to get here but failed to make it.After I complained my meeting was screwed up, the lady just said nothing she could not, she could help to call another taxi and it takes another 15 to 20 minutes. I was speechless, this is the first time, I expected the hotel would have car to take me to my meeting at once! Besides I nearly gone crazy, I contained myself to focus on handling the missed appointment, therefore I was fully concentrated on the email and calling the merchant’s colleague, without bothering the front desk anymore.If you simply come to spend your time, go for it. If you come here for business, stay away please. For business trip, go for the real luxurious hotels and email them you are a business guest prior arrival, they exist for reason as they must be very attentive to their guests, especially when they ask me while checking in, knowing that I am on business trip, they would be very alert, whenever comes to my request, they take very good care of me.Some guests are not random tourists, professional hotel would ask the guest his/her purpose of travel while check-in, the front desk asks for a reason, its not just meaningless survey! If for vacation only, and guests missed their tour or bus, they can wait for next one! If you are a merchant, time is money and you wouldn’t want surprise or carelessness happens on your itinerary, once the business opportunity is missed, then its a miss, even can reschedule, it gives a very bad impression and which is very destructive!Housekeeping and the concierge staff are fabulous, friendly and willing to help always (the lady Maria who cleans my room is perfect and all guys helped out on luggages are helpful and even showed me way to find my room as I was lost), but only reception staff. Maybe they got used to handle tourists on vacation only, even something goes wrong, still they can re-arrange for the guests and doesn’t matter as leisure guests are here to spend their holiday!Ps. My room is not a cheap one, a sea view room along the cliff during peak season, not super pricy but definitely not a budget hotel for sure. My one-way taxi to airport was waived by the hotel, but I don’t care about that 45 euro compares to what I have spent, in terms of time, money and effort to come all the way to Santorini.

  Read more

• User:SandyGrita

  Trip type: Solo travel

  Amazing spot

  13 Jan 2020

  The owner and her daughter is so helpful, specially it’s my first time in santorini. They arranged a pick up for me from the port to my accommodation and when I get there the view from my room is so stunning. I would really come back.

• User:PaulAK2011

  Trip type: Friends getaway

  Great view, great service, & great price!

  13 Oct 2019

  My friend & I stayed here, near where I stayed in Imerovigli on 2 previous trips. We stayed in Veranda View #3, 3 side by side units, sharing a private patio with a great view into the Caldera below. We had the larger middle unit with 3 large single beds, a nice little kitchen, big refrigerator and sharing the patio with a table & 3 chairs, a modern, lovely bath and extremely helpful staff at the “On the Rocks” hotel office just below the three adjoining rooms . All 3 Veranda View units had access to a nice big pool, bar, & restaurant well down the cliff from the check in lobby. Miley at the front desk was wonderful and extremely helpful !! The desk was manned 24 hours. He arranged for our taxi, a wonderful day sail tour and had the help carry our 2 big bags down to lobby, then back up to the room & the same when we checked out. There was no room safe, but the area seemed very quiet & safe. I highly recommend staying here if you want a low price , great view & great service in a wonderful location on the cliff.

  Read more

• User:Petio T

  Trip type:

  Good, very good

  04 Sept 2019

  Veranda View are very good hotel in Imerovigli that associated with On The Rocks Hotel. He offer best accommodation for one amazing relax. Near to centre and shops, bars and restaurants and very quiet place. I used room V1 that was very small but is absolutely fine for both person. Bathroom was good, have a small vestibule and good but small bedroom. Have very good bacon with separate corner for each rooms. View is amazing.

  Read more

• User:toyah134

  Trip type: Family

  Veranda view apartment #2

  29 Apr 2019

  Veranda View is comprised of three apartments that share a patio. Ours (#2) had a bathroom and small sitting area downstairs and a small bedroom and private balcony upstairs. The stairs come up through an opening in the bedroom floor so going up is easy but going down requires some practice. After a few times I felt confident and it wasn’t an issue. There is a mini fridge, coffee pot, toaster and electric tea kettle, as well as 2 plates, glasses and coffee cups, silverware and wine opener in the downstairs area. There is daily house-keeping service and they provide shampoo, conditioner, body wash, lotion and bar soap. You check in at On The Rocks Hotel which is just down the way. This is a quiet community with restaurants and markets nearby. The view outside is beautiful but if you want the ideal sunset view, you will have to go somewhere else.

  Read more